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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,655
This company responds to reviews on average within 5 days

Instant Feedback

73,387 reviews

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Wisconsin
1 review
0 helpful votes
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Great product
July 3, 2025

Put it on bike and cut wind down dramatically no wind in face it is awesome

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Primary gasket
July 3, 2025
Updated review

Great, ordered the part, it was received, i installed it, worked.

Date of experience: June 23, 2025

Easy to use and options of payment method is nice
March 7, 2025
Previous review

Easy to use and options of payment method is nice.

Date of experience: February 25, 2025
Texas
1 review
0 helpful votes
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…….
July 3, 2025
Updated review

…………………………………………………………………………………………………………….,..,,,,,

Date of experience: June 23, 2025

Aaaaaaaaaaa
June 19, 2025
Previous review

Aaaaaaaaaaa

Date of experience: June 8, 2025
Tennessee
1 review
0 helpful votes
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I bought both the Mustang Super Touring and Saddlemen SDC. The Mustang is for the 2 of us and the Saddlemen is for solo. Both seats are great

Date of experience: June 23, 2025
New Jersey
1 review
0 helpful votes
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Processed quickly and the parts were correct for my motorcycle.

Date of experience: June 23, 2025
Texas
1 review
0 helpful votes
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My experience was good no complaints the part was on hand also very much needed.

Date of experience: June 23, 2025

As for today the experience has been really good to...
June 22, 2025
Previous review

As for today the experience has been really good to find the replacement part.

Date of experience: June 12, 2025
Arkansas
2 reviews
0 helpful votes
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Not exactly "like-for-like."
July 3, 2025

Although the replacement foot brake light switch is functionally the same part as the original, it is not physically the same. The original switch body was 11/16" hex with the two blade connectors about 1/4" apart. The replacement switch body was 7/8" hex and the blade connections were further apart, making the connection to the wiring harness impossible without cutting the rubber housing apart. It is installed and working, but it was a royal pain to install in such a tight location between the primary case and the frame tube.

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Clutch
July 3, 2025
Updated review

Barnett clutch, gasket and oil all came in super fast!

Date of experience: June 23, 2025

Good quality service ALWAYS……. 🤞
June 21, 2025
Previous review

Good quality service ALWAYS……. 🤞

Date of experience: June 11, 2025
Canada
1 review
0 helpful votes
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J&P had the parts I was looking for at a good price point and shipped out the very next day. Delivery was exactly when expected. Great service!

Date of experience: June 23, 2025
Ohio
1 review
0 helpful votes
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Great company
July 3, 2025

This is the second time that I have ordered something from JP Cycles and am very happy with the service. I only wish they had a store closer to where I live.

Date of experience: June 23, 2025
Georgia
2 reviews
0 helpful votes
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Great customer service
July 3, 2025
Updated review

The sight gives a great application description to help take out the guess work about will it work on my bike

Date of experience: June 27, 2025

Quick and easy
June 26, 2025
Previous review

Quick and easy

Date of experience: June 16, 2025
Germany
1 review
0 helpful votes
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Primary cover for FXR
July 3, 2025
Updated review

Shipping and handling was surprisingly fast. Shipping costs were reasonable. Product was as expected. Some minor makeover was required to make installation easy.

Date of experience: June 23, 2025

Good website makes selection fast and easy
June 14, 2025
Previous review

Good website makes selection fast and easy

Date of experience: June 4, 2025
Arkansas
1 review
0 helpful votes
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David Chaney
July 3, 2025
Updated review

Was charged 4X the price of similar products on Amazon and when it arrived it did not fit and was still made in china!

Date of experience: June 22, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Hi David, we sincerely appreciate your feedback and are sorry to hear about the difficulties you experienced with pricing and fit. Please reach out so we can help find a better solution that meets your needs going forward. We’re committed to making things right and earning your trust on your next visit.


Excellent
June 13, 2025
Previous review

Excellent.

Date of experience: June 2, 2025
Nebraska
1 review
0 helpful votes
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Easy to navigate the website to find what I was looking for. Quality products by name brand companies. Settled on Custom Dynamic magic strobe brake light to add additional safety to my riding.

Date of experience: June 22, 2025
Michigan
1 review
0 helpful votes
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Very helpful
July 3, 2025

People were very helpful and understanding. Thanks for all the help provided

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Wasn't correct tire.
July 3, 2025

Wrong tire size. Didn't fit the bike can't return it because it's been driven on and mounted so stuck with the wrong tire.

Date of experience: June 22, 2025
Texas
1 review
0 helpful votes
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Quick
July 3, 2025

I ordered several things from multiple sites. This was the first to come in. It also had things the others didn't.

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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I own a vintage bike as the salesman said 1982 and he found the parts I needed to use to put floorboards on for the passenger. He was very helpful

Date of experience: June 9, 2025
Ohio
1 review
0 helpful votes
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Bolt cap kit
July 3, 2025

Awful caps didn't fit on everything and the one that did fell off twice

Date of experience: June 22, 2025
Texas
1 review
0 helpful votes
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Good so far
July 3, 2025

Easy install but I'm still having issues going through the menu select button

Date of experience: June 22, 2025