Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered a pair of handle bars a tire and a battery my order arrived in two days but when I opened the box my handle bars were missing someone between JP and me removed them I contacted JP and within three days they resent my handle bars
You got it here quickly. As described Haven't got junk from you yet. In 4 years for a business. Keep it up.
You've stepped it up, great job. Ordering on the site needs to be tweaked. If it fits say yes not may fit or possible fit.
Found exactly what I was looking for and had quicker delivery than expected
Shipping was slow, and the parts do not fit like originals like the original one I have here. I made them work but a little worried they may interfere with other parts when assembling the rest of the bike.
I haven't received this item yet, and as such have not been able to inspect quality or fittment!
Shipping was quick, and parts arrived in good condition. Thanks J&P!
Site is fairly easy to navigate, and prices seem very reasonable.
I ordered one day and it was on my doorstep the next afternoon. (The correct part)
Easy to operate website, my bike oriented searches, great prices, sharp looking chrome handles, I recommend this shop. I understand why it was recomended to me. Overall great experience with fast shipping
I always been getting my parts from j&p cycle for the last 20 yrs
Extremely fast shipping! Had the brakes pads I needed. The cost was good.
I got the parts I needed to change my oil and brake pads on my bike.
Put it on bike and cut wind down dramatically no wind in face it is awesome
Great, ordered the part, it was received, i installed it, worked.
Easy to use and options of payment method is nice.
I bought both the Mustang Super Touring and Saddlemen SDC. The Mustang is for the 2 of us and the Saddlemen is for solo. Both seats are great
Processed quickly and the parts were correct for my motorcycle.
My experience was good no complaints the part was on hand also very much needed.
As for today the experience has been really good to find the replacement part.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Dervin, thanks for sharing your experience honestly. We take concerns about fit and shipping seriously, so please reach out directly—I want to ensure you have exactly the right parts that install safely and make future orders smoother.