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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Everything was fine. Thank you. But no thanks to all the survey emails.
Delivery was on schedule as they said, well pleased. Happy with merchandise.
I ordered a helmet and received it ok. But I ordered a size that doesn't fit. So I have to send it back and wait to get credit before I can order the correct size? I'd like to exchange it for a largest size (XL). But I guess it doesn't work like that.
It was good, as always. Has a good selection of products at a real good price.
I ordered and received the dash panel and mount bracket exactly as described, exactly when I was told I would have it. Looks great!
Easy site to navigate, clear parts description.
Everything was easy to navigate such a wide variety of options and I saw more things that I will be ordering in the future very cool site to find all of your Harley Davidson need
Good good good good good good
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Painless. Items were 'as advertised', reasonably priced and delivered promptly.
Order was delivered with in 24 hr had the new tire on the bike within a day of ordering the tire
I ordered new stock handle grips. Got them and there perfect.
Great service, fast shipping, quality product. I'm more than happy with my order.
Ordered a set of Bridgestone RS10 tires for my 2017 GSXR1000R. Pricing was reasonable and shipping was quick. Always good to do business with with J&P Cycles.
Huge selection of products, great prices and fast shipping!
I ordered the custom dynamic tail light TKe strobe and it came as promised and had no issues. Installation was a breeze.
I learned from this experience Not going to order with out live chat first
Sent incomplete kit. Mr Lex was able to correct problem thank you
Package arrived very fast. Thank You very much. All is well.
Found what I was looking for and was able to check reviews to get the best for me
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

