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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,623
This company responds to reviews on average within 5 days

Instant Feedback

73,248 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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These surveys are super annoying
July 11, 2025

Everything was fine. Thank you. But no thanks to all the survey emails.

Date of experience: June 30, 2025
Georgia
1 review
0 helpful votes
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Steve's stuff
July 11, 2025

Delivery was on schedule as they said, well pleased. Happy with merchandise.

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
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Helmet
July 10, 2025
Updated review

I ordered a helmet and received it ok. But I ordered a size that doesn't fit. So I have to send it back and wait to get credit before I can order the correct size? I'd like to exchange it for a largest size (XL). But I guess it doesn't work like that.

Date of experience: June 30, 2025

Nice easy website
June 28, 2025
Previous review

Nice easy website.

Date of experience: June 18, 2025
Massachusetts
1 review
0 helpful votes
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Jp
July 10, 2025

No. I don't care to do this part of the survey. Thank you anyway

Date of experience: June 30, 2025
North Carolina
1 review
0 helpful votes
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Great products
July 10, 2025
Updated review

It was good, as always. Has a good selection of products at a real good price.

Date of experience: June 30, 2025

Always nice and quick
June 29, 2025
Previous review

Always nice and quick

Date of experience: June 19, 2025
Maryland
2 reviews
0 helpful votes
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Dash for '88 Heritage
July 10, 2025
Updated review

I ordered and received the dash panel and mount bracket exactly as described, exactly when I was told I would have it. Looks great!

Date of experience: June 30, 2025

Easy site to navigate, clear parts description
September 18, 2024
Previous review

Easy site to navigate, clear parts description.

Date of experience: September 8, 2024
Virginia
1 review
0 helpful votes
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Very Very Satisfied
July 10, 2025

Everything was easy to navigate such a wide variety of options and I saw more things that I will be ordering in the future very cool site to find all of your Harley Davidson need

Date of experience: June 30, 2025
Illinois
1 review
0 helpful votes
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N/a
July 10, 2025

Good good good good good good
Good good good good good good
Good good good good good good

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Satisfied..
July 10, 2025

Timely delivery. And very satisfied with my product. Will shop here again..

Date of experience: June 30, 2025
Illinois
1 review
0 helpful votes
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Parts
July 10, 2025

Painless. Items were 'as advertised', reasonably priced and delivered promptly.

Date of experience: July 5, 2025
Illinois
1 review
0 helpful votes
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.
July 10, 2025

...

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Fast delivery
July 10, 2025

Order was delivered with in 24 hr had the new tire on the bike within a day of ordering the tire

Date of experience: June 30, 2025
Wisconsin
1 review
0 helpful votes
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Good Service
July 10, 2025
Updated review

I ordered new stock handle grips. Got them and there perfect.

Date of experience: June 30, 2025

So far so good
June 29, 2025
Previous review

So far so good.

Date of experience: June 19, 2025
Colorado
1 review
0 helpful votes
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Happy
July 10, 2025

Was easy, liked the product, looks good, good quality, I like jp cycles

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Best experience
July 10, 2025

Great service, fast shipping, quality product. I'm more than happy with my order.

Date of experience: June 30, 2025
Pennsylvania
1 review
0 helpful votes
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Ordered a set of Bridgestone RS10 tires for my 2017 GSXR1000R. Pricing was reasonable and shipping was quick. Always good to do business with with J&P Cycles.

Date of experience: June 30, 2025
Illinois
1 review
0 helpful votes
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Excellent website
July 10, 2025
Updated review

Huge selection of products, great prices and fast shipping!

Date of experience: July 2, 2025

Great selection and variety
June 28, 2025
Previous review

Great selection and variety

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
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Thumbs up
July 10, 2025
Updated review

I ordered the custom dynamic tail light TKe strobe and it came as promised and had no issues. Installation was a breeze.

Date of experience: June 30, 2025

Great doing business
June 26, 2025
Previous review

Great doing business

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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No further comment
July 10, 2025
Updated review

I learned from this experience Not going to order with out live chat first

Date of experience: June 30, 2025

Sent incomplete kit
June 30, 2025
Previous review

Sent incomplete kit. Mr Lex was able to correct problem thank you

Date of experience: June 20, 2025
Virginia
1 review
0 helpful votes
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Fast Delivery
July 10, 2025
Updated review

Package arrived very fast. Thank You very much. All is well.

Date of experience: June 23, 2025

Found what I was looking for and was able to check...
June 29, 2025
Previous review

Found what I was looking for and was able to check reviews to get the best for me

Date of experience: June 19, 2025