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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I was disappointed about the shipping of the gaskets; it took about one week longer than expected. The clutches came right on time.
I used the chat to help with my order and was very pleased with the help.
All is well as usual! Great company!**************************************************************************************************************
The online description for a kickstand read 1982 - 2000 for FXR, when I received the product the sticker said 82-90, sent it back and cost me $11.00 to boot! I wasn't to happy about the false advertisement of the year's description!
This windshield bracket doesn't fit support bar. Had to grind the bracket until it did, and flex a bit to fit around the brake reservoir.
Nice chrome, fast shipping, easy transaction. Website is easy to navigate
I ordered several parts for my Harley, all arrived timely and exactly as described.
Was given promo code but no opportunity to input code
I have a vtx 1300r. White walls look perfect on my bike just right touch... looks like the perfect throw back to the old day's 👌
Perfect fit easy install works as it should only been on a week time will tell
Pretty good other than it doesn't keep my bike info as I go
Parts are perfect as specified but shipping is usps and of course they had it here and sent it all the way to Oklahoma and then it come back. Not j&p fault but wish they used fedex honestly
Any time I've had a question about something and I called them, they always were polite, knowledgeable and pleasant to talk to.
Quick easy and good quality product. Had exactly what I was looking for to get my project going
Everything was fine. Thank you. But no thanks to all the survey emails.
Delivery was on schedule as they said, well pleased. Happy with merchandise.
I ordered a helmet and received it ok. But I ordered a size that doesn't fit. So I have to send it back and wait to get credit before I can order the correct size? I'd like to exchange it for a largest size (XL). But I guess it doesn't work like that.
It was good, as always. Has a good selection of products at a real good price.
I ordered and received the dash panel and mount bracket exactly as described, exactly when I was told I would have it. Looks great!
Easy site to navigate, clear parts description.
Everything was easy to navigate such a wide variety of options and I saw more things that I will be ordering in the future very cool site to find all of your Harley Davidson need
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
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