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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,903
quality
23,902
This company responds to reviews on average within 5 days

Instant Feedback

74,133 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to find parts
July 15, 2025

Working with JP was quick and easy, however the oil filter was delivered with dents, it was obvious that it was repackaged not damaged in transit

Date of experience: July 5, 2025
Argentina
1 review
0 helpful votes
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Muy buena experiencia
July 15, 2025

Muy buena atencion, excelente calidad del producto, entrega rapido sin problemas

Date of experience: July 5, 2025
West Virginia
1 review
0 helpful votes
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Top notch
July 15, 2025

Never a problem in all my years riding.Will continue using them as long as the service does not falter.

Date of experience: July 5, 2025
Wyoming
1 review
0 helpful votes
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Tires
July 15, 2025

Super fast shipping! Happy with the purchase and will use J & P again.

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Perfect
July 15, 2025

Great selection of parts instock, great communication and quick shipping...

Date of experience: July 5, 2025
Maryland
1 review
0 helpful votes
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Metzler tire
July 15, 2025

Box was mangled and set over my fence on my property line by the road. Luckily it wasn't stolen

Date of experience: July 5, 2025
Vermont
1 review
0 helpful votes
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Bags
July 15, 2025

Not as nice as expected. The cover should COVER! The complaint is that the bags may fill with water, as it says in other reviews. They were about DOUBLE the price at Laconia Bike Week! These are available online at other places, like in the Jungle, for a lot less and you will get the same thing.

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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First class service!
July 15, 2025

Very easy shopping for your specific bike model / year without any confusion! Great selection of parts as well.

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
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Unhappy customer.
July 15, 2025
Updated review

Everything was good, but I hate writing reviews for every little thing I buy.

Date of experience: July 5, 2025

Great, very easy
July 3, 2025
Previous review

Great, very easy.

Date of experience: June 23, 2025
Ohio
1 review
0 helpful votes
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Great transaction
July 15, 2025

Great product fast shipping i never have issues with jp cycle they always have what I need

Date of experience: July 5, 2025
Texas
1 review
0 helpful votes
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Grips
July 15, 2025

Not sure haven't installed either of the products yet will be doing this the following week

Date of experience: July 5, 2025
Maine
1 review
0 helpful votes
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Great People and Products
July 15, 2025

I ordered a seat for my Deuce and it was very nice. I have been looking for one like this for a while. Came across it at JP Cycles.

Date of experience: July 5, 2025
Georgia
1 review
0 helpful votes
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Great folks
July 15, 2025

I've ordered and bought in store when I was in Daytona. Love these guys and great company. The one and only time I ordered and jacket that didn't fit, I had no trouble at all returning it and quickly was refunded. When it comes to stuff for my Harleys, it's hard to beat them. Just wished there was a store near me so I could wander around and find things I didn't know what out there. But, on second thought, maybe a better idea that there isn't one, my wife might kill me

Date of experience: July 5, 2025
North Carolina
1 review
0 helpful votes
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Product was easy to find and in stock. Shipping time was quick with no hassles. I will be purchasing here again.

Date of experience: July 5, 2025
New York
1 review
0 helpful votes
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Like always
July 15, 2025

Like always delivered when promised and product was correct cannot make any suggestion on how to improve keep up the great work

Date of experience: July 5, 2025
Australia
1 review
0 helpful votes
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Great
July 15, 2025
Updated review

Great service great price quick delivery wide selection of parts.

Date of experience: July 5, 2025

Good easygoing
July 4, 2025
Previous review

Good easygoing

Date of experience: June 24, 2025
Ohio
1 review
0 helpful votes
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Well...
July 15, 2025

Before I ordered some tires that had been out if stock for quite awhile, that had just come back in stock, I called a rep to make sure they were new tires. He assured me that they are new. So I ordered two rears. They showed up as expected with fast shipping... with a 44/23 date code. Ok, that's fine. But the next time I get an email from some bot a week later that wakes me up at 2:30 am asking about my shopping experience will be the last time I order from J&P.

Date of experience: July 5, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

Hi Cory, thank you for your detailed feedback and for choosing us for your tire needs. We strive to provide accurate product information and quick service, and we sincerely apologize if the follow-up email disrupted your rest. Your experience is important to us, and we will work on improving our communication to ensure it’s as considerate as possible.

Louisiana
1 review
0 helpful votes
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Big Harry's automotive
July 15, 2025
Updated review

Only great service from j&p cycles from day 1 from lost parts and returns

Date of experience: July 5, 2025

Parts made easy
July 1, 2025
Previous review

Parts made easy

Date of experience: June 20, 2025
Iowa
1 review
0 helpful votes
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Good items at good prices!
July 15, 2025

I was looking for tires and tubes for my (new to me) Honda CB350, and I was very happy to find more affordable options than on other sites. Everything came super fast and it was easy to order.

Date of experience: July 4, 2025
North Carolina
1 review
0 helpful votes
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Easy to Order and Fast Shipping
July 15, 2025

Products were as described and fit my bike perfect. Shipment arrived fast and I couldn't wait to install.

Date of experience: July 4, 2025