Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Working with JP was quick and easy, however the oil filter was delivered with dents, it was obvious that it was repackaged not damaged in transit
Muy buena atencion, excelente calidad del producto, entrega rapido sin problemas
Never a problem in all my years riding.Will continue using them as long as the service does not falter.
Box was mangled and set over my fence on my property line by the road. Luckily it wasn't stolen
Not as nice as expected. The cover should COVER! The complaint is that the bags may fill with water, as it says in other reviews. They were about DOUBLE the price at Laconia Bike Week! These are available online at other places, like in the Jungle, for a lot less and you will get the same thing.
Very easy shopping for your specific bike model / year without any confusion! Great selection of parts as well.
Everything was good, but I hate writing reviews for every little thing I buy.
Great product fast shipping i never have issues with jp cycle they always have what I need
I ordered a seat for my Deuce and it was very nice. I have been looking for one like this for a while. Came across it at JP Cycles.
I've ordered and bought in store when I was in Daytona. Love these guys and great company. The one and only time I ordered and jacket that didn't fit, I had no trouble at all returning it and quickly was refunded. When it comes to stuff for my Harleys, it's hard to beat them. Just wished there was a store near me so I could wander around and find things I didn't know what out there. But, on second thought, maybe a better idea that there isn't one, my wife might kill me
Product was easy to find and in stock. Shipping time was quick with no hassles. I will be purchasing here again.
Like always delivered when promised and product was correct cannot make any suggestion on how to improve keep up the great work
Before I ordered some tires that had been out if stock for quite awhile, that had just come back in stock, I called a rep to make sure they were new tires. He assured me that they are new. So I ordered two rears. They showed up as expected with fast shipping... with a 44/23 date code. Ok, that's fine. But the next time I get an email from some bot a week later that wakes me up at 2:30 am asking about my shopping experience will be the last time I order from J&P.
Only great service from j&p cycles from day 1 from lost parts and returns
I was looking for tires and tubes for my (new to me) Honda CB350, and I was very happy to find more affordable options than on other sites. Everything came super fast and it was easy to order.
Products were as described and fit my bike perfect. Shipment arrived fast and I couldn't wait to install.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Hi Cory, thank you for your detailed feedback and for choosing us for your tire needs. We strive to provide accurate product information and quick service, and we sincerely apologize if the follow-up email disrupted your rest. Your experience is important to us, and we will work on improving our communication to ensure it’s as considerate as possible.