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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,695
This company responds to reviews on average within 5 days

Instant Feedback

73,545 reviews

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Oregon
1 review
0 helpful votes
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All is well
July 13, 2025

I received my part very quickly. It actually got here faster than I expected it to.

Date of experience: July 3, 2025
Ohio
1 review
0 helpful votes
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Updated lights with solid ground
July 13, 2025

I had a set of bullet lights that were amber in color, had to ground the plastic housing or light socket housing which failed after a few years. Today I installed the red led bullet lights that I got from J&P Cycles simple with it's own ground. I would like to see the lens screw on the opposite side of the mounting side.

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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Odometer switch for a 2005 Harley Heritage
July 13, 2025
Updated review

Found the part, bought the part, received the part. Perfect execution by J&P Cycles. Will do business with them again, for sure.

Date of experience: July 3, 2025

Quick, easy; the way it should be
June 29, 2025
Previous review

Quick, easy; the way it should be.

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Great experience and easy to navigate website. Easy to look up product I was looking for and payment option. Convenient to have Agfirm as a choice

Date of experience: July 3, 2025
Tennessee
1 review
0 helpful votes
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Fast easy shipping, only place that had products I was looking for for how I wanted my bike setup.

Date of experience: July 3, 2025
South Dakota
1 review
0 helpful votes
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Parts were in stock and shipped fast. They always have a great selection and being an RPM member pays for itself quick.

Date of experience: July 3, 2025

RPM is great!
July 2, 2025
Previous review

RPM is great!

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Highway Bars
July 13, 2025
Updated review

Not easy to install. Two spacer bars did not fit. No problem, I used washers. The bars do not stick out farther than the floorboards. Looks good on my 1300cc V-Star Yamaha.

Date of experience: July 3, 2025

So many windows, I don't know if I can order this thing
July 1, 2025
Previous review

So many windows, I don't know if I can order this thing.

Date of experience: June 21, 2025
Nebraska
1 review
0 helpful votes
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Great products an customer service
July 13, 2025
Updated review

Was able to purchase all the parts I needed an got them in a timely fashion

Date of experience: July 3, 2025

Always make it easy to find the parts I need sn seam...
July 2, 2025
Previous review

Always make it easy to find the parts I need sn seam to have quick shipping. An for every issue I have encountered they have been more the happy to help resolve the issues at hand

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Great quality parts
July 13, 2025

I had to enlarge the holes on the terminal ends due to the size not matching but they were the perfect solution to my problem

Date of experience: July 3, 2025
Florida
2 reviews
0 helpful votes
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Clutch and brake leather covers
July 13, 2025
Updated review

Delivery was quick, but the leather laces kept breaking. I purchased leather workboot laces from Amazon and used them to lace the grip covers.

Date of experience: July 3, 2025

Nice, quick and efficient
June 28, 2025
Previous review

Nice, quick and efficient.

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
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Service and updates
July 13, 2025

Placed order received instant up dates on order and shipping, updates on shipping and receiving till order arrived with all the correct items that were ordered, don't know about the return part of the service, all items that were ordered were correct and fit correctly so didn't have to return any items, as for price this day and age it doesn't matter your options to order or not J&P is not making you buy, they are just offing parts and service.
Thank you

Date of experience: June 9, 2025
Illinois
1 review
0 helpful votes
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Every time I order from Jo I get great turnaround and shipping from time I order. I have ordered from them multiple times and never disappointed. Wish more companies were like them. Shop your ride is a godsend

Date of experience: July 3, 2025

Always a pleasure ordering from them
October 3, 2024
Previous review

Always a pleasure ordering from them

Date of experience: September 23, 2024
Florida
2 reviews
0 helpful votes
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Grips
July 13, 2025
Updated review

I ordered a set of Avon grips. They shipped very fast and I received them within a few days. Very pleased with the service.

Date of experience: July 3, 2025

Was able to find the grips I need very quickly
July 1, 2025
Previous review

Was able to find the grips I need very quickly.

Date of experience: June 21, 2025
Idaho
1 review
0 helpful votes
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JAndP Always comes through
July 13, 2025

I have an older 87 Sportster 1100, but Harley Davidson seems to think it's now obsolete, but I always find what I need here.

Date of experience: July 3, 2025
Michigan
1 review
0 helpful votes
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Oil filtet
July 13, 2025
Updated review

This oil filter works as advertised, no more replacing oil filters. Just clean and reuse.

Date of experience: July 3, 2025

No real issues, jp cycles stands by their stuff
June 29, 2025
Previous review

No real issues, jp cycles stands by their stuff.

Date of experience: June 18, 2025
Florida
2 reviews
0 helpful votes
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Sportster Iron
July 13, 2025

J&P has a great selection. My Avon grips are as exactly as I hoped. I will continue to buy with you! Thank you!

Date of experience: July 3, 2025
Washington
1 review
0 helpful votes
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Tires
July 13, 2025
Updated review

Ordered online with JP. Just tires nothing crazy website was easy to navigate.

Date of experience: July 2, 2025

First time ordering from this site
July 1, 2025
Previous review

First time ordering from this site. Love my bike hope this site delivers cause IM BUYING SOME STUFF FOR MY BIKE!

Date of experience: June 21, 2025
Michigan
1 review
0 helpful votes
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Prompt
July 13, 2025

Ordered and received in 4 days and item was complete as ordered

Date of experience: July 2, 2025
Maryland
1 review
0 helpful votes
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Very pleased
July 13, 2025

Every time I order from this company they are right on target and never disappoint. The lock worked perfectly and now my tour pack can lock without fear of popping open.

Date of experience: June 2, 2025
New York
1 review
0 helpful votes
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Battery wasn't made for my bike
July 13, 2025

Negative terminal is farther back than Harley battery so right angle on terminal doesn't sit flat on battery!

Date of experience: July 2, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

Thank you for your feedback, Stephen. We appreciate you bringing this address fitment concern to our attention and are here to help find the right solution for your bike whenever you need assistance.