On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Received order super fast and exactly what I needed! Website is easy to navigate. I like points you get and can buy merchandise
The boots arrived in a timely manner. They fit over my shoes but haven't had a chance to use them yet.
Compared to the cost of everything else motorcycle relate, if they hold up to one ride, they're worth it.
The sales man was a great help didn't talk to me like I was bothering him.
I called first and the guy was over the top helpful.
Great selection of parts and very fast shipping totally satisfied.
I've ordered numerous things through these guys. Everything arrives on time if not before. Everything that I bought has $#*!s within 24 hours which is awesome. Unless I'm looking for something specific this is where I always make all my orders from. Cuz they're reliable and I know the customer service is there if I need it.
Great experience. Price quality and shipping all top notch...
It was good and I'm getting some more parts………………. I'm getting a gas line now.
I ordered the wrong saddlebag guards and customer service was very helpful.
J&P Cycles had the product we needed, at a good price with great shipping.
Always competitive pricing and quick turnaround on orders. Website easy to navigate.
It was a fast and easy experience and everything shipped the next day
I always have a good experience with jp cycle great parts and accessories.
Ordered and arrived as stated as so when order was placed. Shipping for next day delivery is very reasonable.
Went into the Sturgis store and was kindly met by the employees who knew exactly what I needed and had it ordered in minutes and addressed to be shipped to my house.
I ordered these brake caliper seals and dust boots based on the fitment on the J&P Cycles website. They are not even CLOSE to fitting the calipers! Now they want to charge me $10 to ship back $13 worth of parts! BAD BUSINESS!
They could be more competitive on their pricing. They should send out a paper catalog.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Robert, thank you for sharing your experience. We sincerely regret the inconvenience this caused and want to build your trust by making this right—please know your feedback is important as we continuously improve our fitment information and return policies to support customers better in the future.