Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's a very awesome place to order anything you need!
Great service fast delivery the only thing was delivery even though it came early the extra cost was annoying and sounded like a scam turned out wasn't
Was easy to use even for me price was far
Overall experience was good and shipping speed was spot on!
Product is solid but bolts were stripping with minimal pressure when trying to tighten through nylon locking nuts. Had to run to hardware store to get different bolts that did not strip.
I haven't used this yet. Im currently waiting for a wheel balancer I ordered.
The overall process was very easy. From having product information and customer reviews handy was very helpful. Is very easy dealing with J&P.
Nice to know I can get something quickly that's not the cheap Chinese stuff.
I was able to use the make/model feature to find floor boards that would fit my bike. Adaptors were needed and this was clearly indicated. Ordering was easy, descriptions of items were sufficient and my parts arrived within a few days.
Years ago I had very bad experiences with J&P Cycles so I used other companies. I needed a part recently and you were the only availability. You did a great job. So... I will use J&P as long as I get great service.
It's only a renewal. It's only a renewal. Its only a renewal. Its only a renewal
I had to have the parts shipped to Canada. They offered a flat rate of 35.00... Price was fine but it took from Sept 9th when I placed the order, until Sept 25th when I finally received it... 16 days, Really? I would have much preferred to have an option for shipping... Something like slow - medium - fast! And give me an option to select which one I'd prefer... Then I could make a decision based on price and how badly I needed the shipment...
Overall awesome! Can be challenging finding what u need per so many years overlapping parts! Can be difficult narrowing down a selection for your specific ride
We received are tires fast, I will so do more orders from your company in the future. Thanks
Ordered a Cardo intercom. Order was received and shipped quickly. A good shopping experience. I would definitely use J&P again
Products were great... shipping was not. Paid for two day ( ordered on Tuesday evening) but didnt recieve items until late on Friday. Not sure whose fault it was, but items didnt arrive when expected.
I wanted a part. I bought a part. There was joy in Mudville once again.
I appreciate that first item was returned hassle free. Second seat did not fit, correctly and I had to modify.
But at least u guys responded quickly. I'm still waiting for some part from some other co.
Still haven't heard back! Thx!
Items were exactly as described. Ordering was easy and delivery was quicker then expected. I will shop J&P before shopping elsewhere.
There were some adjustments I had to make, but too easy. Had to adjust the 2 mounting tabs, other then that it looks and feels great
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

