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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,533
This company responds to reviews on average within 5 days

Instant Feedback

73,039 reviews

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1 review
0 helpful votes
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It's a very awesome place to order anything you need!

Date of experience: March 28, 2026
1 review
0 helpful votes
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Great service
April 7, 2026
Updated review

Great service fast delivery the only thing was delivery even though it came early the extra cost was annoying and sounded like a scam turned out wasn't

Date of experience: March 28, 2026

Was easy to use even for me price was far
March 24, 2026
Previous review

Was easy to use even for me price was far

Date of experience: March 14, 2026
1 review
0 helpful votes
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Great service
April 7, 2026

Awesome fast at getting the part will definitely keep using J&P

Date of experience: March 28, 2026
1 review
0 helpful votes
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Good price and good product
April 7, 2026
Updated review

Overall experience was good and shipping speed was spot on!

Date of experience: March 28, 2026

Quick and easy
July 18, 2025
Previous review

Quick and easy

Date of experience: July 7, 2025
Oregon
1 review
0 helpful votes
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Universal saddlebag mount
April 7, 2026

Product is solid but bolts were stripping with minimal pressure when trying to tighten through nylon locking nuts. Had to run to hardware store to get different bolts that did not strip.

Date of experience: March 28, 2026
Georgia
1 review
0 helpful votes
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'Spoke wheel weights. 25 oz.
April 7, 2026

I haven't used this yet. Im currently waiting for a wheel balancer I ordered.

Date of experience: March 28, 2026
1 review
0 helpful votes
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Slip on exhausts
April 7, 2026
Updated review

The overall process was very easy. From having product information and customer reviews handy was very helpful. Is very easy dealing with J&P.

Date of experience: March 27, 2026

Easy process!
March 26, 2026
Previous review

Easy process!

Date of experience: March 15, 2026
1 review
0 helpful votes
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Quick delivery, perfect fit.
April 6, 2026

Nice to know I can get something quickly that's not the cheap Chinese stuff.

Date of experience: March 27, 2026
Arizona
1 review
0 helpful votes
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I was able to use the make/model feature to find floor boards that would fit my bike. Adaptors were needed and this was clearly indicated. Ordering was easy, descriptions of items were sufficient and my parts arrived within a few days.

Date of experience: March 16, 2026
1 review
0 helpful votes
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Parts
April 6, 2026

Years ago I had very bad experiences with J&P Cycles so I used other companies. I needed a part recently and you were the only availability. You did a great job. So... I will use J&P as long as I get great service.

Date of experience: March 27, 2026
Argentina
1 review
0 helpful votes
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Its only a renewal
April 6, 2026
Updated review

It's only a renewal. It's only a renewal. Its only a renewal. Its only a renewal

Date of experience: March 27, 2026

Excellent service and products but shipping sucks...
October 5, 2025
Previous review

I had to have the parts shipped to Canada. They offered a flat rate of 35.00... Price was fine but it took from Sept 9th when I placed the order, until Sept 25th when I finally received it... 16 days, Really? I would have much preferred to have an option for shipping... Something like slow - medium - fast! And give me an option to select which one I'd prefer... Then I could make a decision based on price and how badly I needed the shipment...

Date of experience: September 25, 2025
Missouri
1 review
0 helpful votes
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Happy shopping
April 6, 2026
Updated review

Overall awesome! Can be challenging finding what u need per so many years overlapping parts! Can be difficult narrowing down a selection for your specific ride

Date of experience: March 27, 2026

Lots of options for parts for sure
March 23, 2026
Previous review

Lots of options for parts for sure.

Date of experience: March 13, 2026
1 review
0 helpful votes
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Motorcycle tires
April 6, 2026

We received are tires fast, I will so do more orders from your company in the future. Thanks

Date of experience: March 27, 2026
Missouri
1 review
0 helpful votes
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Fast shipping, grat price
April 6, 2026

Ordered a Cardo intercom. Order was received and shipped quickly. A good shopping experience. I would definitely use J&P again

Date of experience: March 27, 2026
Nevada
1 review
0 helpful votes
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2001 Harley Roadking
April 6, 2026

Easy replacement, fast service, exactly what I was looking for

Date of experience: March 26, 2026
1 review
0 helpful votes
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New part
April 6, 2026
Updated review

It fit as usual. I've never had problems with their parts

Date of experience: March 26, 2026

Great help today
October 13, 2025
Previous review

Great help today.

Date of experience: October 3, 2025
1 review
0 helpful votes
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Two day shipping took 3 days
April 6, 2026
Updated review

Products were great... shipping was not. Paid for two day ( ordered on Tuesday evening) but didnt recieve items until late on Friday. Not sure whose fault it was, but items didnt arrive when expected.

Date of experience: March 26, 2026

Okey dokey
April 17, 2025
Previous review

I wanted a part. I bought a part. There was joy in Mudville once again.

Date of experience: April 6, 2025
1 review
0 helpful votes
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Helpful but not perfect
April 5, 2026

I appreciate that first item was returned hassle free. Second seat did not fit, correctly and I had to modify.
But at least u guys responded quickly. I'm still waiting for some part from some other co.
Still haven't heard back! Thx!

Date of experience: March 26, 2026
1 review
0 helpful votes
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Fork seals & fender bib
April 5, 2026

Items were exactly as described. Ordering was easy and delivery was quicker then expected. I will shop J&P before shopping elsewhere.

Date of experience: March 26, 2026
Texas
1 review
0 helpful votes
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New Seat for 24' Road Glide
April 5, 2026

There were some adjustments I had to make, but too easy. Had to adjust the 2 mounting tabs, other then that it looks and feels great

Date of experience: March 26, 2026