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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,524
This company responds to reviews on average within 5 days

Instant Feedback

73,012 reviews

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California
1 review
0 helpful votes
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OPEN FACED HELMET
July 16, 2025

Excellent quality helmet, simply dont like open face. Very nicely made, great color.

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Fast and easy
July 16, 2025
Updated review

Product was shipped and arrived quicker than I had anticipated. Very good experience.

Date of experience: July 5, 2025

Very simple ordering
July 5, 2025
Previous review

Very simple ordering.

Date of experience: June 24, 2025
Delaware
1 review
0 helpful votes
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Fast service - decent prices
July 16, 2025

Good as always… quality products, and fast service have been my experiences with this company

Date of experience: July 5, 2025
Michigan
1 review
0 helpful votes
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Counterfeit
July 16, 2025

They sell counterfeit stuff and won't let you return it, stay far away from these people

Date of experience: July 5, 2025
Minnesota
1 review
0 helpful votes
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I love your site
July 16, 2025

Super easy shopping experience. Had all the items I was looking for at great prices!

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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Awesome
July 16, 2025

The pipes I received are awesome a little expensive but good but

Date of experience: July 5, 2025
Indiana
1 review
0 helpful votes
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Good selection and quick delivery
July 15, 2025

I found exactly the right part to fit my bike. It arrived very quickly.

Date of experience: July 5, 2025
Ohio
1 review
0 helpful votes
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Helpful
July 15, 2025

Jp always will answer questions and do their best to help you. Definitely give them a try.

Date of experience: July 5, 2025
Colorado
1 review
0 helpful votes
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The product and customer service were great! A+++++++++++

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
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Easy to find parts
July 15, 2025

Working with JP was quick and easy, however the oil filter was delivered with dents, it was obvious that it was repackaged not damaged in transit

Date of experience: July 5, 2025
Argentina
1 review
0 helpful votes
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Muy buena experiencia
July 15, 2025

Muy buena atencion, excelente calidad del producto, entrega rapido sin problemas

Date of experience: July 5, 2025
West Virginia
1 review
0 helpful votes
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Top notch
July 15, 2025

Never a problem in all my years riding.Will continue using them as long as the service does not falter.

Date of experience: July 5, 2025
Wyoming
1 review
0 helpful votes
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Tires
July 15, 2025

Super fast shipping! Happy with the purchase and will use J & P again.

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Perfect
July 15, 2025

Great selection of parts instock, great communication and quick shipping...

Date of experience: July 5, 2025
Maryland
1 review
0 helpful votes
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Metzler tire
July 15, 2025

Box was mangled and set over my fence on my property line by the road. Luckily it wasn't stolen

Date of experience: July 5, 2025
Vermont
1 review
0 helpful votes
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Bags
July 15, 2025

Not as nice as expected. The cover should COVER! The complaint is that the bags may fill with water, as it says in other reviews. They were about DOUBLE the price at Laconia Bike Week! These are available online at other places, like in the Jungle, for a lot less and you will get the same thing.

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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First class service!
July 15, 2025

Very easy shopping for your specific bike model / year without any confusion! Great selection of parts as well.

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
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Unhappy customer.
July 15, 2025
Updated review

Everything was good, but I hate writing reviews for every little thing I buy.

Date of experience: July 5, 2025

Great, very easy
July 3, 2025
Previous review

Great, very easy.

Date of experience: June 23, 2025
Ohio
1 review
0 helpful votes
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Great transaction
July 15, 2025

Great product fast shipping i never have issues with jp cycle they always have what I need

Date of experience: July 5, 2025
Texas
1 review
0 helpful votes
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Grips
July 15, 2025

Not sure haven't installed either of the products yet will be doing this the following week

Date of experience: July 5, 2025