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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,516
This company responds to reviews on average within 5 days

Instant Feedback

72,969 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Perfect as always
July 16, 2025
Updated review

I always get exactly what I want, when I want it, every single time.

Date of experience: July 6, 2025

The only place I get parts from, never done me wrong...
July 5, 2025
Previous review

The only place I get parts from, never done me wrong and I know I get what I pay for.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Quick and easy
July 16, 2025

Good quality products reasonable pricing super easy checkout and very fast shipping

Date of experience: July 6, 2025
California
1 review
0 helpful votes
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Bothering
July 16, 2025
Updated review

Shopping is good but the constant wanting a review is very bothersome.

Date of experience: July 6, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

Raymond, thank you for sharing your experience. We genuinely appreciate your feedback and will keep it in mind to improve how we engage with customers. Your input helps us serve you better moving forward.


Was easy but survey really sucks
July 2, 2025
Previous review

Was easy but survey really sucks. Do we really need to take survey after every little thing?

Date of experience: June 22, 2025
North Carolina
1 review
0 helpful votes
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Gear upgrade
July 16, 2025
Updated review

Easy to find what I was looking for, reasonable prices and fast shipping.

Date of experience: July 6, 2025

Best e-commerce site for motorcycle products
May 20, 2025
Previous review

Best e-commerce site for motorcycle products.

Date of experience: May 10, 2025
Ohio
1 review
0 helpful votes
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Quick delivery
July 16, 2025

Always great deals, good prices and easy to use website, always check here before anywhere else

Date of experience: July 6, 2025
Ohio
1 review
0 helpful votes
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Great bags. Very good quality.
July 16, 2025

I received my bags. They are of good quality. Still have find out how they do in the rain.

Date of experience: July 6, 2025
Oklahoma
2 reviews
0 helpful votes
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Good service and decent prices
July 16, 2025
Updated review

Communication as to when things were arriving could have been better, but not sure if that is JP or the shipping co. But, everything arrived in good condition and I'm satisfied.

Date of experience: July 6, 2025

Quick and easy
May 26, 2025
Previous review

Quick and easy

Date of experience: May 16, 2025
South Carolina
1 review
0 helpful votes
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Quality products
July 16, 2025

As a first time buyer of online bike products it was easy to navigate and find the parts that I needed. The products that I purchased is very good quality and I would definitely buy from J&P again

Date of experience: June 25, 2025
Oklahoma
1 review
0 helpful votes
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New customer
July 16, 2025

New to online parts ordering. Have to rebuild an S&S E carburetor on a bike that sat idle for 20 years. Ordered the part, and it was delivered in about a week. No hassle.

Date of experience: July 6, 2025
Washington
1 review
0 helpful votes
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Replacement parts for Shovelhead.
July 16, 2025

I needed replacement clutch cable and lever for 1976, HD Shovelhead. J&P had aftermarket parts in stock that exactly fit my old Hog.

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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You get what you ask for
July 16, 2025

I am a long time customer and I will stay a customer until I can't ride again

Date of experience: July 6, 2025
Michigan
1 review
0 helpful votes
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Good
July 16, 2025

Great no problems what so ever came quicker than what I thought it would

Date of experience: July 6, 2025
Rhode Island
1 review
0 helpful votes
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Good
July 16, 2025
Updated review

Good I don't like giving reviews that requires typing especially ones that require 50 characters

Date of experience: July 6, 2025

Quick and easy
July 6, 2025
Previous review

Quick and easy

Date of experience: June 26, 2025
Virginia
1 review
0 helpful votes
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Trike cover
July 16, 2025

Ordered it, received it 3 days later, perfect transaction.

Date of experience: July 6, 2025
Wyoming
1 review
0 helpful votes
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Great tire
July 16, 2025

Exactly what I needed. The website was easy to use, the tire came fast in the mail and had a good price.

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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First time ordering and good service long time in getting my order but maybe that's why shipping is so expensive

Date of experience: July 5, 2025

Easy and quick
July 4, 2025
Previous review

Easy and quick

Date of experience: June 24, 2025
Texas
1 review
0 helpful votes
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Fast delivery, will continue to buy from u all, and products is always been 100% fit

Date of experience: July 6, 2025
New York
1 review
0 helpful votes
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Big $#*! cup holder
July 16, 2025
Updated review

The big $#*! cup holders are awesome unfortunately the one for the driver won't work as I have no room for it inside the handlebars as it hits the tank no matter how I mount it

Date of experience: July 5, 2025

Liscence plate. Holder and kuryakyn foot pegs
April 29, 2025
Previous review

Exilent and always fantastically fast shipping i always order from jp cycles

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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OPEN FACED HELMET
July 16, 2025

Excellent quality helmet, simply dont like open face. Very nicely made, great color.

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Fast and easy
July 16, 2025
Updated review

Product was shipped and arrived quicker than I had anticipated. Very good experience.

Date of experience: July 5, 2025

Very simple ordering
July 5, 2025
Previous review

Very simple ordering.

Date of experience: June 24, 2025