On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The sissy bar and accessories worked well. I did have to do a little adjustment on one of the side plates but ultimately it worked well!
The item was as described and shipping was on time. I have used j&p before. Always good to deal with
Great, fast and reliable service, I will be shopping again with this company
Great experience even though I returned the clutch. I returned the clutch because I no longer needed it as it turned out to be, thankfully.
Timely receipt of part to my front door. No issues on item ordered.
Ordered these tires and they showed up quick I think within 3 days. Mounted them myself and was rolling smooth a few days later. Great price, quality tire so far
I make all of my online bike purchases with J&P because their service is great and items are always delivered when they say they will be delivered, and the prices are always competitive.
The only place I go to that always has the right part. I am a man of few words, I do not need 50 word to get my point across
Great information on parts and guaranteed fit on my 2002 FLHR
Fast service, item as described and fit well. Purchased chrome caps for bolts. Very good fit.
Was needing a oil filter for my motorcycle, website was easy to navigate and received a discount for being a return customer. Would refer J&P Cycles to friends and family.
Following the package tracking showed the package was at the same place more than once. It took over a week just to make it to western Pennsylvania from New Jersey
The primary cover gasket I received was slightly larger than the original. I was able to seat it into the groove with some effort, though it wasn't a perfect fit. That said, it's holding up well; no leaks so far.
Had to modify to fit 2015 harley-davidson switchback but looks fantastic.
Shipping and service were excellent. The lights I bought while working great don't stick to the tour pack as well as they could. The magnets that come with these lights are weak. It will stick if I'm stationary and using them in a parking lot. If you ride with them attached to the base they will disappear into whatever you have in your tour pack and now you need another light to locate them.
I always get exactly what I want, when I want it, every single time.
The only place I get parts from, never done me wrong and I know I get what I pay for.
Good quality products reasonable pricing super easy checkout and very fast shipping
Shopping is good but the constant wanting a review is very bothersome.
Was easy but survey really sucks. Do we really need to take survey after every little thing?
Easy to find what I was looking for, reasonable prices and fast shipping.
Best e-commerce site for motorcycle products.
Always great deals, good prices and easy to use website, always check here before anywhere else
I received my bags. They are of good quality. Still have find out how they do in the rain.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Raymond, thank you for sharing your experience. We genuinely appreciate your feedback and will keep it in mind to improve how we engage with customers. Your input helps us serve you better moving forward.