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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,645
This company responds to reviews on average within 5 days

Instant Feedback

73,330 reviews

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Colorado
1 review
0 helpful votes
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Tire shopping
July 20, 2025

They just make everything easy. Great prices and easy website operation.

Date of experience: July 9, 2025
Florida
1 review
0 helpful votes
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Thunder mags
July 20, 2025

A great experience with lots professionalism. I was pleased with everything till I got to this survey and telling me I have to say a certain amount of words. Now you're just pissing me off.

Date of experience: July 9, 2025
Kentucky
1 review
0 helpful votes
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Amazing
July 20, 2025
Updated review

Always a great experience when purchasing things from j&p cycles. I will always purchase all my motorcycle needs from them.

Date of experience: July 9, 2025

Amazing company
July 31, 2024
Previous review

I have placed two orders and everything I ordered was shipped within 24 hours and I had it within two days.

Date of experience: July 21, 2024
Connecticut
1 review
0 helpful votes
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Great parts great price
July 20, 2025

Very helpful in all my needs and got me to where I needed to be with parts

Date of experience: July 9, 2025
Missouri
1 review
0 helpful votes
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Great lights
July 20, 2025
Updated review

Good looking product. Shipping needs to be improved. Received day later than expected.

Date of experience: July 9, 2025

I had problem in checkout
July 8, 2025
Previous review

I had problem in checkout. I believe that I am a 1st time customer and tried to apply for the 10% discount. Received code by e-mail and applied. Would not take because it said I was not a 1st time customer. Don't recall but I may be wrong. If I am should be a 3 star because of difficulity with checking out.

Date of experience: June 28, 2025
Montana
2 reviews
0 helpful votes
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Parts
July 20, 2025

Delivery on time and items were as promised. Shipped on time.

Date of experience: July 9, 2025
North Carolina
1 review
0 helpful votes
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JP is great
July 19, 2025

The brake side handgard sits a little too far toward center, leaving not quite enough brake lever to grab On to. I should have just gotten the barkbusters

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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J&P does it again
July 19, 2025
Updated review

I found the lights I needed on the website, confirmed my make model & year, and placed the order! Could not have been easier.

Date of experience: July 9, 2025

As always, website easy to maneuver, huge product line-up...
July 4, 2025
Previous review

As always, website easy to maneuver, huge product line-up to choose from!

Date of experience: June 24, 2025
New York
1 review
0 helpful votes
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New Rubber
July 19, 2025

Delivery was quick & the parts were correct. Would definitely use J&P again

Date of experience: July 9, 2025
Missouri
1 review
0 helpful votes
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Buying tires
July 19, 2025

Received on time in good condition front tier has tube only imprented in the side Fit well rides good

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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Excellent
July 19, 2025
Updated review

Best tire buying experience. Purchase was easy best selection in tires.

Date of experience: July 9, 2025

Good so far
July 8, 2025
Previous review

Good so far. Let's how these tires show up

Date of experience: June 28, 2025
Oregon
1 review
0 helpful votes
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Fuel pak4
July 19, 2025

Confusing watched several u tube video still can't figure put how to use it correctly worried I will permanently alter my bike if I use the app wrong and ruin something

Date of experience: July 9, 2025
District of Columbia
1 review
0 helpful votes
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Gas Cap
July 19, 2025

Gas Cap was good, but shipping and handling was too high I would purchase more often, but don't want to pay those fees

Date of experience: July 9, 2025
Wisconsin
1 review
0 helpful votes
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Product description unclear
July 19, 2025

It was unclear if the package contained one or two valve stems. So I ordered two, and spent an extra $27. And have more than I need.

Date of experience: July 9, 2025
GB
1 review
0 helpful votes
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This is the way it should be done
July 19, 2025

Easy to order, prompt shipping, great communication and parts as described.

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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Love you guys!
July 19, 2025
Updated review

You have everything I need for my old Harley! My bike is over 30 years old and parts are hard to find.

Date of experience: July 9, 2025

Love You Guys!
July 8, 2025
Previous review

Love You Guys!

Date of experience: June 28, 2025
North Carolina
1 review
0 helpful votes
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Mustang fender bib
July 19, 2025
Updated review

Poor quality stitching on backside of bib. Surprising as past experiences have been good

Date of experience: July 9, 2025

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January 17, 2025
Previous review

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Date of experience: January 7, 2025
California
1 review
0 helpful votes
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Great Sales Experience
July 19, 2025

It was my first time buying from J&P Cycles and I must say that the entire purchase process was very smooth. I am very pleased with the purchase, shipment and post-sales process. The attention to detail and ensuring that the customer is satisfied is highly valued and appreciated. Keep up the great work!

Date of experience: July 9, 2025
Ohio
1 review
0 helpful votes
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Clip for the brake
July 19, 2025

It was ship fast and delivered! Perfect fit for my husbands bike.

Date of experience: July 9, 2025
Iowa
2 reviews
0 helpful votes
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Speedy
July 19, 2025

Absolutely amazing. Fast delivery and great overall quality and experience

Date of experience: July 9, 2025