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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,240 reviews

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Alabama
1 review
0 helpful votes
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15 years good
July 19, 2025

I've been shopping J&P Cycles for over 15 yrs.and have never had an issue whether I ordered from a catalog, online or through an employee helping me find the right part. Good job guys.

Date of experience: July 9, 2025
Washington
1 review
0 helpful votes
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JP Cycles way better than dealership
July 19, 2025
Updated review

I find myself using JP Cycles more and more as my first place to shop for parts. Bigger selection, better quality, less expensive, and parts arrive at my front door sooner than ordering parts from dealerships that are rarely in stock. If one of my bikes is down I don't want to have to wait two weeks to find the time to go to a dealership to pick them up.

Date of experience: July 8, 2025

Product needs pictures of wiring and mounting tabs.
August 16, 2024
Previous review

Mounting tabs for headlight were farther back than stock part so didn't work for me. Purchased headlight didn't have ground wire as part of harness. Had positive and negative wires. Would have been better to have it sent with a male and female plug to connect to motorcycle.

Date of experience: August 6, 2024
California
2 reviews
0 helpful votes
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No directions
July 19, 2025

There is no directions with helmet to show you how to operate Sena system or the light in helmet, much less care instructions!

Date of experience: July 8, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Texas
1 review
0 helpful votes
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Great Company
July 19, 2025

Received order super fast and exactly what I needed! Website is easy to navigate. I like points you get and can buy merchandise

Date of experience: July 8, 2025
Tennessee
1 review
0 helpful votes
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Look pretty useful
July 19, 2025

The boots arrived in a timely manner. They fit over my shoes but haven't had a chance to use them yet.
Compared to the cost of everything else motorcycle relate, if they hold up to one ride, they're worth it.

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
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Great tires
July 19, 2025

Excellent quality super fast shipping. Great assortment of products

Date of experience: July 8, 2025
Kentucky
1 review
0 helpful votes
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Primary gasket
July 19, 2025

Went through Facebook to see catalog put in the year of my bike

Date of experience: July 8, 2025
Florida
1 review
0 helpful votes
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Harley
July 18, 2025
Updated review

The sales man was a great help didn't talk to me like I was bothering him.

Date of experience: July 8, 2025

I called first and the guy was over the top helpful
July 4, 2025
Previous review

I called first and the guy was over the top helpful.

Date of experience: June 24, 2025
Virginia
1 review
0 helpful votes
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Parts and shipping
July 18, 2025
Updated review

Great selection of parts and very fast shipping totally satisfied.

Date of experience: July 8, 2025

Quick and easy check out
July 4, 2025
Previous review

Quick and easy check out

Date of experience: June 24, 2025
Michigan
2 reviews
0 helpful votes
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14 inch apes
July 18, 2025

I've ordered numerous things through these guys. Everything arrives on time if not before. Everything that I bought has $#*!s within 24 hours which is awesome. Unless I'm looking for something specific this is where I always make all my orders from. Cuz they're reliable and I know the customer service is there if I need it.

Date of experience: July 8, 2025
Iowa
1 review
0 helpful votes
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Great experience. Price quality and shipping all top notch...

Date of experience: July 2, 2025

Great..
July 7, 2025
Previous review

Great. Fast and easy!

Date of experience: June 27, 2025
Kansas
1 review
0 helpful votes
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Happy customer
July 18, 2025

It was good and I'm getting some more parts………………. I'm getting a gas line now.

Date of experience: July 8, 2025
Florida
1 review
0 helpful votes
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Saddlebag guards.
July 18, 2025

I ordered the wrong saddlebag guards and customer service was very helpful.

Date of experience: July 8, 2025
Missouri
1 review
0 helpful votes
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Needed Product Available
July 18, 2025

J&P Cycles had the product we needed, at a good price with great shipping.

Date of experience: July 8, 2025
Missouri
1 review
0 helpful votes
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Quick turnaroun
July 18, 2025

Always competitive pricing and quick turnaround on orders. Website easy to navigate.

Date of experience: July 8, 2025
Pennsylvania
1 review
0 helpful votes
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It was a fast and easy experience and everything shipped the next day

Date of experience: July 8, 2025
Massachusetts
1 review
0 helpful votes
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Oil change kit
July 18, 2025

I always have a good experience with jp cycle great parts and accessories.

Date of experience: July 8, 2025
Louisiana
1 review
0 helpful votes
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Quality parts.
July 18, 2025
Updated review

Ordered and arrived as stated as so when order was placed. Shipping for next day delivery is very reasonable.

Date of experience: July 8, 2025

No problem no hassle!
July 4, 2025
Previous review

No problem no hassle!

Date of experience: June 24, 2025
Alaska
1 review
0 helpful votes
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Exceeding Expectations
July 18, 2025

Went into the Sturgis store and was kindly met by the employees who knew exactly what I needed and had it ordered in minutes and addressed to be shipped to my house.

Date of experience: June 24, 2025
Kentucky
1 review
0 helpful votes
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Awesome. Great shocks
July 18, 2025

Amazing & quick. Very pleased with the service & fast shipping

Date of experience: July 8, 2025