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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,658
This company responds to reviews on average within 5 days

Instant Feedback

73,401 reviews

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Missouri
1 review
0 helpful votes
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Always awesome!
July 20, 2025

Good shipping time and great quality stuff! Call came fast and packed pretty well to prevent shipping damages!

Date of experience: July 10, 2025
Florida
1 review
0 helpful votes
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Replace 100th Anniversary grips
July 20, 2025

Wanted to replace grips without spending 200+. Saved the chrome collar and end cap from the old grips and used steering wheel cover material to finish. It takes a little effort, I'm happy with it

Date of experience: July 10, 2025
Montana
1 review
0 helpful votes
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Fast Shipping!
July 20, 2025

If your husband is anything like mine and waits until the last minute to tell you what they want for their birthday, well it wasn't a problem with J&P. I received my order 2 days after i purchased it, made it in time for the birthday party!

Date of experience: July 10, 2025
Pennsylvania
1 review
0 helpful votes
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Happy boy
July 20, 2025
Updated review

Got my stuff fast and in good condition. It fits my bike perfectly

Date of experience: July 10, 2025

Quick and easy
July 9, 2025
Previous review

Quick and easy.

Date of experience: June 29, 2025
Colorado
1 review
0 helpful votes
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Part Availability
July 20, 2025

I have always been happy with my experience with J&P cycles.

Date of experience: July 10, 2025
Pennsylvania
1 review
0 helpful votes
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Good Deal
July 20, 2025

I got exacly what I asked for, no surprises. Came in time, another happy customer.

Date of experience: July 10, 2025
Michigan
1 review
0 helpful votes
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Good selection
July 20, 2025
Updated review

I ordered from the website and there was a good selction of styles to choose from. The shipping was prompt.

Date of experience: July 10, 2025

Prompt delivery and service
June 23, 2025
Previous review

Tires came in sooner than i expected and they were installed professionally and on a timely manner.

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
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Selection and price
July 20, 2025
Updated review

Great customer service because Krystal did a great job with my order and got me the correct part for my Harley and got me on the road for my trip!

Date of experience: July 10, 2025

Selection and price
September 28, 2024
Previous review

Selection and price

Date of experience: September 17, 2024
Virginia
1 review
0 helpful votes
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Helmet
July 20, 2025

Ordered the helmet and it arrived in good condition. It was too small so j&P Cycles took it back and helped me with a bigger size.

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
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Perfect!
July 20, 2025
Updated review

Not a single complaint, laid my bike down and they had every part I needed for my 20+ year old Harley! Fast shipping and everything!

Date of experience: July 10, 2025

Not a single complaint!
July 8, 2025
Previous review

Not a single complaint! Best place for all your bike needs.

Date of experience: June 28, 2025
New York
1 review
0 helpful votes
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Easy shopping experience
July 20, 2025
Updated review

Found what I wanted easily, shipped in a reasonable amount of time.

Date of experience: July 10, 2025

Easy to navigate website, easy order process, reliable...
May 31, 2025
Previous review

Easy to navigate website, easy order process, reliable company

Date of experience: May 21, 2025
Colorado
1 review
0 helpful votes
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Store rep was fantastic.
July 20, 2025

The in-store rep was great! 5 stars. Had the quality, availability, prices I needed.

Date of experience: July 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great company
July 20, 2025

Fast shipping great prices awesome customer service definitely will order again

Date of experience: July 10, 2025
Illinois
1 review
0 helpful votes
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Reasonable priicing
July 20, 2025

I ordered a UTV tire. The price was comparable to other sites, but shipping was faster.

Date of experience: July 10, 2025
Colorado
1 review
0 helpful votes
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Review
July 20, 2025

Excellent service and response time.
Good product which arrived on time.

Date of experience: July 10, 2025
Maryland
2 reviews
0 helpful votes
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Had to use original pivot bolts. The new bolts were a little to big for the bearings. Did not want to hammer it on so I used the old bolts.

Date of experience: July 10, 2025
Florida
1 review
0 helpful votes
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Love this bag
July 20, 2025

This item showed up two days earlier than promised and I immediately put it on my bike. Fit perfectly.

Date of experience: July 10, 2025
Minnesota
1 review
0 helpful votes
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Awesomeness
July 20, 2025

Super happy with my purchase. Very fast shipping and looks and fits great

Date of experience: July 10, 2025
Nevada
1 review
0 helpful votes
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Overall experience
July 20, 2025

From searching for my tires to checking out. It was all a breeze. Fast shipping and second to none service!

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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A very positive experience.
July 20, 2025
Updated review

A very positive experience so much so I would use them again. God bless America.

Date of experience: July 9, 2025

The J & P way is the only way.
September 14, 2024
Previous review

Wonderful! It was a stress free experience. It was better than banging my old lady!

Date of experience: September 3, 2024