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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,618
This company responds to reviews on average within 5 days

Instant Feedback

73,242 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I Miss The Old J&P Cycles
July 23, 2025

I've been a J&P customer since 2006. You have always had good customer service, great products and fair prices. However, if you're asking me about my overall experience, I prefer the old site and feel of the company. I hate being asked for a customer survey every time I access the site or buy something. It all feels like Biker Veneer over Corporate Slickness. The personality of the site died a few years back. There's nothing that makes me want to go to J&P first anymore, it's just as easy to hit Amazon or 10 other sites. If you don't understand that, you should probably do some soul searching before asking me about it every time I order something.

Date of experience: July 13, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Ohio
2 reviews
0 helpful votes
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Brake pads
July 23, 2025

Website is very helpful. I like the feature providing me with many part numbers automatically. A good experience overall.

Date of experience: July 7, 2025
Malaysia
1 review
0 helpful votes
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Very good
July 23, 2025

Easy and high-quality products and Looking forward to buying again

Date of experience: July 13, 2025
Colorado
1 review
0 helpful votes
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Awesome Company with Great Quality Products!
July 23, 2025
Updated review

Finding and ordering what I needed for my bike was very easy and convenient. Thank You!

Date of experience: July 12, 2025

Easy to find what I was looking for and super easy...
July 7, 2025
Previous review

Easy to find what I was looking for and super easy PayPal checkout! Thank You! You Guys ROOOOOCK! 😃🤗

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
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Same service I'm accustomed to.
July 23, 2025
Updated review

Always a pleasure doing business with J&P Cycles. Top notch.

Date of experience: July 12, 2025

Quick and painless
July 8, 2025
Previous review

Quick and painless

Date of experience: June 28, 2025
Nevada
1 review
0 helpful votes
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Swingarm berrings and bushing
July 23, 2025

It was easy I found the kit and it was shipped it got to me in 3 days and installed it easily... will be buying from here again

Date of experience: July 12, 2025
Georgia
1 review
0 helpful votes
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Its worth a second chance
July 23, 2025
Updated review

The part itself was great. How ever Fed ex dropped the ball. Came about a week late.

Date of experience: July 12, 2025

A+ you had what I needed
July 12, 2025
Previous review

A+ you had what I needed

Date of experience: July 1, 2025
Oregon
1 review
0 helpful votes
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No thank you
July 23, 2025

No thank you no‐‐--------‐------------------------------------------,,,,,----------

Date of experience: July 12, 2025
Rhode Island
1 review
0 helpful votes
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Just as described
July 23, 2025

Easy ordering, quick ship, and quality products The licence plate bracket is just as described

Date of experience: July 12, 2025
California
1 review
0 helpful votes
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Fast and affordable by comparison!
July 23, 2025
Updated review

I was struggling to find a set of tires for my bike and JP Cycles had plenty options for me. They had very fast shipping!

Date of experience: July 5, 2025

Great prices
July 12, 2025
Previous review

Great prices

Date of experience: July 1, 2025
Ohio
1 review
0 helpful votes
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Always good
July 23, 2025
Updated review

Always good and the website is easy to navigate and purchase from

Date of experience: July 12, 2025

Always there for what need, except tires this yr
July 14, 2025
Previous review

Always there for what need, except tires this yr.

Date of experience: July 4, 2025
Montana
1 review
0 helpful votes
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Made it easy to match parts with my bike and free delivery and showed up in a couple days.

Date of experience: July 12, 2025
Illinois
1 review
0 helpful votes
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I like the slash cut mufflers
July 23, 2025

It was Ok I am going to check out some other stuff you all have.

Date of experience: July 12, 2025
Ohio
1 review
0 helpful votes
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3 in 1
July 23, 2025

Order arrived quickly and correctly. Would definitely order from here again if the price is right

Date of experience: July 12, 2025
Florida
2 reviews
0 helpful votes
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Satisfied customer
July 23, 2025

Product came as described and came by fast shipping. Package was delivered with care.

Date of experience: July 12, 2025
California
1 review
0 helpful votes
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Master cylinder kits
July 22, 2025
Updated review

Always a good experience when shopping with JP cycles. Hopefully going to be able to stop in the store in Sturgis this year and shop some more

Date of experience: July 12, 2025

Always a smooth shopping experience
July 11, 2025
Previous review

Always a smooth shopping experience

Date of experience: July 1, 2025
Canada
1 review
0 helpful votes
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The Right Part
July 22, 2025
Updated review

Easy to find the parts and the checkout is fast. Delivery was quick. Shipping is expensive.

Date of experience: July 18, 2025

This site is a bit awkward to navigate
July 17, 2025
Previous review

This site is a bit awkward to navigate. But I figured it out and got my order in.

Date of experience: July 7, 2025
Virginia
1 review
0 helpful votes
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Travel tour pack bag
July 22, 2025

Received very quickly. Very nicely packaged. Great quality

Date of experience: July 12, 2025
Minnesota
1 review
0 helpful votes
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Fast, easy, great!
July 22, 2025

Shipping was very fast. The overall ordering experience was easy. The website was easy to navigate with a great selection and parts fit!

Date of experience: July 12, 2025
South Carolina
1 review
0 helpful votes
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No problems.received Fast
July 22, 2025
Updated review

No problems, so glad it fit. Can't wait to wear it and try it out

Date of experience: July 12, 2025

Shipped and arrived quickly
January 7, 2025
Previous review

Surprised with arrival in 3 days - the week before Christmas.

Date of experience: December 27, 2024