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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,606
This company responds to reviews on average within 5 days

Instant Feedback

73,236 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Crash bars
July 23, 2025
Updated review

I wasn't certain if the crash bars were really going to fit my bike so I spoke to someone through the chat bot and was spot on. They came quickly and fit perfectly.

Date of experience: July 13, 2025

Had a question about the part and live chat was great
July 9, 2025
Previous review

Had a question about the part and live chat was great.

Date of experience: June 29, 2025
South Carolina
1 review
0 helpful votes
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Ordered two shinko motorcycle tires. Manufacture date was within the last year and there were no defects. Happy with my purchase

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Great
July 23, 2025

Awesome, Thanks! Good delivery, nothing more or less. Just a solid experience and will shop here again.

Date of experience: July 13, 2025
Japan
1 review
0 helpful votes
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Hassle free
July 23, 2025
Updated review

Ordered a fuel line… arrived and installed without issue. Good product

Date of experience: July 7, 2025

Easy to use … like it!
July 11, 2025
Previous review

Easy to use … like it!

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Fast service
July 23, 2025

Easy to locate what i needed for my bike at great costs and easy shipping

Date of experience: July 13, 2025
New Hampshire
2 reviews
0 helpful votes
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Great products, Great service!
July 23, 2025

I ordered a hogworks crash bar, and it was deliver very quickly and I was able to get it on my bike without a sweat!

Date of experience: July 13, 2025
New York
1 review
0 helpful votes
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Harley speakers
July 23, 2025

Easy install product as advertised, very simple and easy to install, good sound.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Super Fast Tire deliver
July 23, 2025
Updated review

I ordered a Michelin commander 3 tire on a Wednesday morning and it showed up at my door Thursday afternoon! Tire born on Date was April 2025.and for a great deal

Date of experience: July 13, 2025

Got on here to price match for a dealer, but the dealer...
July 12, 2025
Previous review

Got on here to price match for a dealer, but the dealer won't have it in stock for a week. I can get it cheaper here than through the dealer.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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Fit right on
July 23, 2025

Real pleased with the purchase 😃😀. Was really satisfied with the purchase. The way the salesman were really nice to me. Thanks to them. They were very helpful to me.

Date of experience: July 13, 2025
Arizona
1 review
0 helpful votes
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Satisfied customer!
July 23, 2025

Fast and easy to find what I needed, read reviews, and purchase.

Date of experience: July 13, 2025
Georgia
1 review
0 helpful votes
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Great experience as always
July 23, 2025
Updated review

Simple ordering, fast shipping. These guys know their stuff and any and everything you need for almost any bike.

Date of experience: July 13, 2025

Quick and easy shopping and ordering
July 9, 2025
Previous review

Quick and easy shopping and ordering

Date of experience: June 29, 2025
Kansas
1 review
0 helpful votes
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Was it easy to order. Got a good product
July 23, 2025
Updated review

Ordered the battery got it a few days later and was pleased with my purchase

Date of experience: July 13, 2025

Fast and easy to find parts
July 12, 2025
Previous review

Fast and easy to find parts

Date of experience: July 2, 2025
Tennessee
1 review
0 helpful votes
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Good experience every time
July 23, 2025

Easy to use able to get all I need at the time I needed it will definitely keep using jp cycles

Date of experience: July 13, 2025
Michigan
1 review
0 helpful votes
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Great service
July 23, 2025

Had the part fast delivery, easy finding the part I needed. Thanks

Date of experience: July 13, 2025
Virginia
1 review
0 helpful votes
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July 23, 2025

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Date of experience: July 13, 2025
Maryland
1 review
0 helpful votes
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I Miss The Old J&P Cycles
July 23, 2025

I've been a J&P customer since 2006. You have always had good customer service, great products and fair prices. However, if you're asking me about my overall experience, I prefer the old site and feel of the company. I hate being asked for a customer survey every time I access the site or buy something. It all feels like Biker Veneer over Corporate Slickness. The personality of the site died a few years back. There's nothing that makes me want to go to J&P first anymore, it's just as easy to hit Amazon or 10 other sites. If you don't understand that, you should probably do some soul searching before asking me about it every time I order something.

Date of experience: July 13, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Ohio
2 reviews
0 helpful votes
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Brake pads
July 23, 2025

Website is very helpful. I like the feature providing me with many part numbers automatically. A good experience overall.

Date of experience: July 7, 2025
Malaysia
1 review
0 helpful votes
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Very good
July 23, 2025

Easy and high-quality products and Looking forward to buying again

Date of experience: July 13, 2025
Colorado
1 review
0 helpful votes
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Awesome Company with Great Quality Products!
July 23, 2025
Updated review

Finding and ordering what I needed for my bike was very easy and convenient. Thank You!

Date of experience: July 12, 2025

Easy to find what I was looking for and super easy...
July 7, 2025
Previous review

Easy to find what I was looking for and super easy PayPal checkout! Thank You! You Guys ROOOOOCK! 😃🤗

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
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Same service I'm accustomed to.
July 23, 2025
Updated review

Always a pleasure doing business with J&P Cycles. Top notch.

Date of experience: July 12, 2025

Quick and painless
July 8, 2025
Previous review

Quick and painless

Date of experience: June 28, 2025