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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,650
This company responds to reviews on average within 5 days

Instant Feedback

73,362 reviews

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North Carolina
2 reviews
0 helpful votes
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Good Stuff
July 25, 2025
Updated review

Always good parts and fast shipping. Great customer service

Date of experience: July 15, 2025

Always a breeze with J&P
May 27, 2025
Previous review

Always a breeze with J&P

Date of experience: May 16, 2025
Oklahoma
1 review
0 helpful votes
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Amazing!
July 25, 2025

It was great I even got stickers for whatever reason, but fast delivery loved it

Date of experience: July 15, 2025
New Jersey
1 review
0 helpful votes
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Heated gear
July 25, 2025
Updated review

Simple and the product came when they said it would!. Nicely packed and fit well.

Date of experience: July 15, 2025

Easy to navigate!
July 12, 2025
Previous review

Easy to navigate!.

Date of experience: July 1, 2025
Pennsylvania
1 review
0 helpful votes
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Mislabeled product:
July 25, 2025

I purchased a helmet where the color of the helmet was described on the website as "Pearl White." Upon receipt, the color was obviously not pearl white. Even the tag on the helmet said "gloss white." I returned the helmet and was not charged the return shipping charge.

Date of experience: July 15, 2025
Ohio
1 review
0 helpful votes
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Nice fit
July 25, 2025

Easy to order parts easy find on the website and they had plenty of information on year fitment

Date of experience: July 15, 2025
Florida
1 review
0 helpful votes
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Delivered on time!
July 25, 2025

Product ordered was delivered on time and the correct items shipped. Easy process.

Date of experience: July 15, 2025
Illinois
1 review
0 helpful votes
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Great gear at great prices
July 25, 2025

I shopped a clearance Sissy Bar Bag and I love it. The bag is huge and can store a lot of my riding gear, tools, and any accessories I might need. The price couldn't be beat, and delivery was quick! 10/10 Would recommend!

Date of experience: July 15, 2025
Massachusetts
2 reviews
0 helpful votes
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Easy ordering
July 25, 2025
Updated review

Easy to find what I was looking for and easy to order. The rain cover fits my seat perfectly and doesn't blow off like my old one. It stays put! So far hasn't let a drop through.

Date of experience: July 15, 2025

Easy to find what I was looking for
July 14, 2025
Previous review

Easy to find what I was looking for

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Ryan
July 25, 2025

JP cycles is always spot on with everything I order, it's correct and on time, thanks guys & gals!

Date of experience: July 15, 2025
Texas
1 review
0 helpful votes
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Seat Screw
July 25, 2025

The wrong screw was sent and quickly replaced with what I hope is the right one. Fingers crossed.

Date of experience: July 15, 2025
Kimberly E. J&P Cycles Rep
9 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Pennsylvania
2 reviews
0 helpful votes
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Nice add on
July 25, 2025
Updated review

It's a nice add on if you need the extra boost. I've learned that if you're going to far, to just buy the damn bars.

Date of experience: July 15, 2025

Quick and easy, with options
July 11, 2025
Previous review

Quick and easy, with options.

Date of experience: July 1, 2025
Wisconsin
3 reviews
0 helpful votes
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Perfect
July 25, 2025

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Date of experience: July 15, 2025
New Jersey
1 review
0 helpful votes
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Great experience
July 25, 2025
Updated review

Always a great experience with J & P Cycles. Very professional and helpful

Date of experience: July 15, 2025

.
April 26, 2025
Previous review

Gooddddddddddddddddddddddddddddddddddddddddddddddddd

Date of experience: April 15, 2025
New York
1 review
0 helpful votes
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Saddle man seat
July 25, 2025

Fast shipping great selection of products great customer service

Date of experience: July 15, 2025
Colorado
1 review
0 helpful votes
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Great Service
July 25, 2025

Fast shipping Great Company to order from. They also have the stuff I need at a great price.

Date of experience: July 15, 2025
Illinois
1 review
0 helpful votes
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Great
July 25, 2025

Parts were exactly what I needed and got them quickly! Like always excellent service from J&P!

Date of experience: July 15, 2025
Missouri
1 review
0 helpful votes
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Love this site
July 25, 2025

I've been ordering from J&P for years. No matter the part, accessory, or gear, this is usually my go-to!

Date of experience: July 15, 2025
South Dakota
1 review
0 helpful votes
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Disappointed that even though I shopped my model that I got the wrong item.

Date of experience: July 15, 2025
Kimberly E. J&P Cycles Rep
9 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Texas
1 review
0 helpful votes
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Excellent
July 25, 2025

Happy with this company. My product was very good and on time. No complaints. I will be recomending J&P to all of my biker freinds.

Date of experience: July 15, 2025
Ohio
1 review
0 helpful votes
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Got what I needed
July 25, 2025
Updated review

Needed a part to fix my bike so that it will operate correctly

Date of experience: July 15, 2025

Found 2 items close to what I need for my bike
July 14, 2025
Previous review

Found 2 items close to what I need for my bike

Date of experience: July 4, 2025