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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great buying experience for the first time using this site.
Light was a simple install and works great. All fit in my softail headlight assembly with no problems. And great delivery.
Great website is easy to navigate and customer service is great if you have any questions
Great to do business with and the seat fit perfect, like the studs on it that my other seat didn't have.
Ive ordered from J&P cycles 3 times. They always have the parts im looking for. I always receive my order faster than anticipated and the parts are high quality!
The stock headlight on my 2020 street glide was horrible and I needed a new one. J&P cycles was my first and only stop to find what I needed. Fair prices, and fast shipping.
I ordered tires early Friday morning and they were delivered Saturday. The date codes impressed me. One was 2924 and one was 0925. Very happy with my purchase
More affordable than dealership, got them in 2 days. RPM membership is definitely worth it, it pays for itself first time you buy some parts.
I ordered my tire I waited for the email to say it was sent I ordered it one day and then the next day I had an email saying it was delivered that is the fastest I've ever had a tire delivered before for my motorcycle that was awesome thank you keep up the good work
Good company and excellent parts. Shipping was fast and everything was great.
I have only taken one ride wearing these jeans. However, the jeans are comfortable and the armor seems to be well positioned for me.
Bought a tire for alot cheaper than the shop wouldhave charged and it showed up to my house in like 3 days shipping was incredible!
I ordered a handlebar switches pack of small bolts. The ones for securing the front brake lever/master cylinder and the clutch were correct. However the smaller bolts that actually secure the horn/headlight dimmer and left turn signal and the the start/kill switch and right turn signal were wrong. What was in the pack were course threads and what came off the switches were fine. Had to find a local hardware store that had the correct threaded bolts. My bike is a stock HD 1991 xlh 883. Disappointing.
Quick shipping. Overall quality was great. Even though I ordered the wrong size
Guy I spoke to was helpful, didn't seem to be in a hurry and seemed like he wanted to help.
Pretty easy website to use, good customer service!
Have always had great service with speedy shipments and great products!
Great price, fast service. Will definitely continue to be a repeat customer.
Had a issue with my bars going to a wrong address. There team quickly corrected the problem.
Very informative very responsive an easy to work with an always respectful
Quality parts and tool came quickly and in expected timeframe
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

