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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,483
This company responds to reviews on average within 5 days

Instant Feedback

72,885 reviews

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New Jersey
1 review
0 helpful votes
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Great buying experience for the first time using this site.

Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Led upgrade
August 1, 2025

Light was a simple install and works great. All fit in my softail headlight assembly with no problems. And great delivery.

Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Purchase
August 1, 2025

Always good experience, easy to use sight. Reputation is good.

Date of experience: July 22, 2025
Washington
1 review
0 helpful votes
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Quick and exactly what was ordered
August 1, 2025

Great website is easy to navigate and customer service is great if you have any questions

Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Seat
August 1, 2025
Updated review

Great to do business with and the seat fit perfect, like the studs on it that my other seat didn't have.

Date of experience: July 22, 2025

Quick to purschase
July 11, 2025
Previous review

Quick to purschase

Date of experience: July 1, 2025
Ohio
1 review
0 helpful votes
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Fast delivery
August 1, 2025

Ive ordered from J&P cycles 3 times. They always have the parts im looking for. I always receive my order faster than anticipated and the parts are high quality!

Date of experience: July 22, 2025
Texas
2 reviews
0 helpful votes
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My go to shop for Harley parts
August 1, 2025

The stock headlight on my 2020 street glide was horrible and I needed a new one. J&P cycles was my first and only stop to find what I needed. Fair prices, and fast shipping.

Date of experience: July 22, 2025
Illinois
1 review
0 helpful votes
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Great experience
August 1, 2025

I ordered tires early Friday morning and they were delivered Saturday. The date codes impressed me. One was 2924 and one was 0925. Very happy with my purchase

Date of experience: July 22, 2025
New Mexico
3 reviews
0 helpful votes
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Fast shipping.
August 1, 2025

More affordable than dealership, got them in 2 days. RPM membership is definitely worth it, it pays for itself first time you buy some parts.

Date of experience: July 21, 2025
Ohio
1 review
0 helpful votes
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Impressive
August 1, 2025

I ordered my tire I waited for the email to say it was sent I ordered it one day and then the next day I had an email saying it was delivered that is the fastest I've ever had a tire delivered before for my motorcycle that was awesome thank you keep up the good work

Date of experience: July 14, 2025
Texas
1 review
0 helpful votes
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Great transaction
August 1, 2025

Good company and excellent parts. Shipping was fast and everything was great.

Date of experience: July 21, 2025
Kentucky
2 reviews
0 helpful votes
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Comfortable riding jeans.
August 1, 2025
Updated review

I have only taken one ride wearing these jeans. However, the jeans are comfortable and the armor seems to be well positioned for me.

Date of experience: July 21, 2025

Always an easy order process
April 22, 2025
Previous review

Always an easy order process.

Date of experience: April 11, 2025
Washington
1 review
0 helpful votes
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Really happy
August 1, 2025

Bought a tire for alot cheaper than the shop wouldhave charged and it showed up to my house in like 3 days shipping was incredible!

Date of experience: July 21, 2025
Washington
1 review
0 helpful votes
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Incorrect contents
August 1, 2025

I ordered a handlebar switches pack of small bolts. The ones for securing the front brake lever/master cylinder and the clutch were correct. However the smaller bolts that actually secure the horn/headlight dimmer and left turn signal and the the start/kill switch and right turn signal were wrong. What was in the pack were course threads and what came off the switches were fine. Had to find a local hardware store that had the correct threaded bolts. My bike is a stock HD 1991 xlh 883. Disappointing.

Date of experience: July 21, 2025
Virginia
1 review
0 helpful votes
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Hand grips
August 1, 2025

Quick shipping. Overall quality was great. Even though I ordered the wrong size

Date of experience: July 21, 2025
Iowa
1 review
0 helpful votes
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Guy I spoke to was helpful, didn't seem to be in a hurry and seemed like he wanted to help.

Date of experience: July 21, 2025

Pretty easy website to use, good customer service!
July 20, 2025
Previous review

Pretty easy website to use, good customer service!

Date of experience: July 10, 2025
Nebraska
1 review
0 helpful votes
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Great on time delivery
August 1, 2025

Have always had great service with speedy shipments and great products!

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
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Replacement tire
July 31, 2025
Updated review

Great price, fast service. Will definitely continue to be a repeat customer.

Date of experience: July 21, 2025

Handle bars
December 11, 2024
Previous review

Had a issue with my bars going to a wrong address. There team quickly corrected the problem.

Date of experience: November 30, 2024
South Carolina
2 reviews
0 helpful votes
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Very responsive
July 31, 2025
Updated review

Very informative very responsive an easy to work with an always respectful

Date of experience: July 21, 2025

Always very informative
July 20, 2025
Previous review

Always very informative

Date of experience: July 10, 2025
Wisconsin
1 review
0 helpful votes
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Everything in good condition
July 31, 2025
Updated review

Quality parts and tool came quickly and in expected timeframe

Date of experience: July 28, 2025

Quick andeasy
July 27, 2025
Previous review

Quick andeasy

Date of experience: July 17, 2025