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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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All worked smooth fit perfect good quality fast shipping easy
I received one dual sport tire and tube. They didn't have the other size I needed. It didn't take too long to be delivered. They were quality products.
Good profits man good product dog super good stuff, dog Harley Davidson, bro awesome Harley Davidson
Shopping experience was great as always but these mandatory reviews are too much
The order and shipping were easy and simple. Very satisfied!
Good availability of parts for older bikes, fast free delivery with a minimum order
Good chat service, helped me with today's order.
Fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun! Rides good
Awesome will definitely be coming back for future parts. Easy shopping good prices quick delivery. Im very satisfied thank you.
I ordered grips, which i thought i put in make, model and year of the motorcycle and they came wrong. I need to have the gripe with the throttle cable connection.
Great experience, product was in new condition. Speedy shipping. Would do business with J&P Cycles again.
Needed a new suitcase for upcoming trip came as ordered and very quickly
Would have liked to had it available in store but they ordered and shipped it no problems
Very easy to use site shipping was quick and easy to pay and get confirmation of order
I dont have time, your costomer service folks were right on point unfortunatly your web site leaves much to be desired, tracking and such, multiple orders confuse your system
Ordered the incorrect slip on's initially due to title page of slips on's not pointing out "shorties"... had to reorder new slip on's of the right length. Was unfortunate I could not return the original ones, but happy with the correct ones once I got them.
Evrything has been good up to installation. More to do on the bike before mounting tires.
Everything was great except I ordered the wrong helmet. It fits great but I had read the description better. I was looking for a modular helmet and instead I ordered a full face helmet.
Shopping was easy and delivery was on time. Part was received in good shape. Haven't put it on yet, but looks like it should fit without leaks.(fingers crossed)
Great buying experience for the first time using this site.
Light was a simple install and works great. All fit in my softail headlight assembly with no problems. And great delivery.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

