Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,591
This company responds to reviews on average within 5 days

Instant Feedback

73,206 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Wayne G.
Unfollow Wayne G.
Share Review
Report Review

Good
August 4, 2025

Great product best money I've ever spent on my Harley wish would have bought sooner

Date of experience: July 25, 2025
California
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

J&P cycle.
August 4, 2025

Always been happy with your vast selection of products.Since 2007 when I first started dealing with your company and meeting you and your son in 2010 at your store in Daytona Beach. You guys are awesome! Thanks.

Date of experience: July 25, 2025
Ohio
1 review
0 helpful votes
Follow Laurie K.
Unfollow Laurie K.
Share Review
Report Review

Awesome
August 4, 2025

Item arrived in a timely fashion, as always! MC cover fits well with a little room even.

Date of experience: July 25, 2025
Canada
1 review
0 helpful votes
Follow Glenn O.
Unfollow Glenn O.
Share Review
Report Review

Very happy as always
August 4, 2025

I ordered my fuel pump assembly. It showed up on time and was exactly what I expected. Installed the pump and I'm back on the road. Thanks J and P you rule!

Date of experience: July 25, 2025
Kentucky
1 review
0 helpful votes
Follow Sean T.
Unfollow Sean T.
Share Review
Report Review

It was fine
August 4, 2025

Fairly simple got online type in what I was looking for found product ordered it. You guys shipped it in a timely manner. I received it.

Date of experience: July 25, 2025
Oklahoma
1 review
0 helpful votes
Follow Hollie C.
Unfollow Hollie C.
Share Review
Report Review

Very satisfied
August 4, 2025

Quick fast delivery. Nice tire. Dunlop 404. Will order from J& p cycles again soon

Date of experience: July 12, 2025
Oregon
1 review
0 helpful votes
Follow Cindy R.
Unfollow Cindy R.
Share Review
Report Review

Saddleman sissy bar pad
August 4, 2025

Easy shopping and ordering experience. Product arrived early and looks good on my sissy bar

Date of experience: July 24, 2025
Arizona
1 review
0 helpful votes
Follow Logan T.
Unfollow Logan T.
Share Review
Report Review

Great service
August 4, 2025

Parts were on time and as described. Fit great and were easy to install

Date of experience: July 24, 2025
Arizona
1 review
0 helpful votes
Follow kaden s.
Unfollow kaden s.
Share Review
Report Review

It works holds air and it looks pretty sweet i would put this on my car

Date of experience: July 24, 2025
Washington
1 review
0 helpful votes
Follow Lorelei N.
Unfollow Lorelei N.
Share Review
Report Review

Easy on line order
August 4, 2025

The website was so easy to use, my order arrived early and it was exactly what I wanted.

Date of experience: July 24, 2025
North Carolina
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

J&P always seems to have whatever you want or need. I have never had a bad experience with J&P, wether it is researching information or making an actual purchase.

Date of experience: July 24, 2025
South Dakota
1 review
0 helpful votes
Follow Harvey D.
Unfollow Harvey D.
Share Review
Report Review

Windshield bag
August 4, 2025

I needed a smaller windshield bag for my wife's bike. I visited with someone there who confirmed actual size ans upon reciept it fit. Thank you

Date of experience: July 24, 2025
Minnesota
1 review
0 helpful votes
Follow Matt L.
Unfollow Matt L.
Share Review
Report Review

Good easy way to find parts
August 4, 2025

I searched for a part and your program told me if it would fit or not fit. It helped in my decision process.

Date of experience: July 24, 2025
New Mexico
1 review
0 helpful votes
Follow W Shawn T.
Unfollow W Shawn T.
Share Review
Report Review

James was great!
August 4, 2025

James/Jimmy, in customer support, was awesome! I received a battery that was most likey damaged in the shipping process. While dealing with a frustrated customer (me), Jimmy showed a nice level of understanding and empathy. It was much appreciated in that moment. After answering some questions and following some protocols and email exchanges, I was informed I would be receiving a replacement. Jimmy followed up and help throughout the process. The replacement battery arrived quickly. I must confess I was so nervous, as the replacement shipping box was quite beat up. I was worried this battery was also damaged. But it was not! Much appreciated the support!

Date of experience: July 24, 2025
Kentucky
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Barren tach for Harley.
August 4, 2025

Looked all over the web for a tachometer like the one I bought. This item was exactly what I was looking for. Cant wait to install it.

Date of experience: July 24, 2025
Massachusetts
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Outstanding
August 4, 2025

Fast shipping, great product, great price. Exactly what I was looking for, Site made it motor specific and easy to shop for my year and model.

Date of experience: July 24, 2025
Ohio
1 review
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review

Wrong parts listed for my bike
August 4, 2025

Part of my order included two turn signals, which were supposed to be front turn signals, and were (according to your site) a match for my 1997 FXDS. Yet, not only were they rear turn signals, but on the packaging from the manufacturer themselves it clearly states "fits models… EXCEPT FXDS" meaning they wouldn't work anyways and your site mislead me.

Date of experience: July 17, 2025
Michigan
1 review
0 helpful votes
Follow Pat R.
Unfollow Pat R.
Share Review
Report Review

Ordered a luggage rack, it was delivered damaged, communication to get this replaced was challenging as they asked for photos that had nothing to do with the damaged issue. Once I sent enough pictures, they sent out a replacement, it showed up and was also damaged (but salvageable) due to an upcoming trip, I couldn't wait. I'd give 0 stars in possible.

Date of experience: July 24, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: [email protected]
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!

Utah
1 review
0 helpful votes
Follow Reno M.
Unfollow Reno M.
Share Review
Report Review

Great parts
August 3, 2025
Updated review

Rear brake pad and rotor worked great. You need to include the bolts needed

Date of experience: July 24, 2025

I hope I ordered the right parts
July 23, 2025
Previous review

I hope I ordered the right parts. It was too easy!

Date of experience: July 13, 2025
Michigan
1 review
0 helpful votes
Follow NICKEY H.
Unfollow NICKEY H.
Share Review
Report Review

Good service
August 3, 2025

Order my part online and it came and I installed it. All good.

Date of experience: July 24, 2025