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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,604
This company responds to reviews on average within 5 days

Instant Feedback

73,234 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Seat for 2007 Harley
August 5, 2025
Updated review

Seat is good quality fits perfectly very comfortable exactly what I wanted looks good on my motorcycle

Date of experience: July 26, 2025

Bill was very helpful making sure I got the correct...
July 24, 2025
Previous review

Bill was very helpful making sure I got the correct seat 😊

Date of experience: July 14, 2025
Illinois
1 review
0 helpful votes
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Great company
August 5, 2025

Fast and accurate. Everything is have ordered from this company has been exactly what I have needed

Date of experience: July 26, 2025
Pennsylvania
1 review
0 helpful votes
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Satisfied
August 5, 2025
Updated review

Easy to find the parts I needed, wide selection, fit perfectly.

Date of experience: July 26, 2025

Quick and easy to find the parts I needed
July 25, 2025
Previous review

Quick and easy to find the parts I needed. Many parts to choose from.

Date of experience: July 14, 2025
Georgia
1 review
0 helpful votes
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Great
August 5, 2025

Everything was great came faster then i thought and fit great on my scooter

Date of experience: July 26, 2025
Maryland
1 review
0 helpful votes
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Very satisfied
August 5, 2025

It was very easy to order the grips I got my boyfriend for his motorcycle and with not knowing anything about motorcycles the website was very easy to navigate

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Good service
August 5, 2025

The parts I received are what I ordered and they got here on time and in good condition.

Date of experience: July 25, 2025
Massachusetts
1 review
0 helpful votes
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S&s exhaust
August 5, 2025

Recieved the package, was very well handled in shipping, was able to install the provide and was excited about the results, perfect sound and look and it fit my needs for a louder exhaust. Only issue is that is does not come with an O2 sensor plug and my old one won't come out so haven't been able to ride since I had to order the new plug.

Date of experience: July 25, 2025
New Jersey
1 review
0 helpful votes
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Works as advertised! Holds water bottle, and other liquid items safety.

Date of experience: July 25, 2025
Colorado
1 review
0 helpful votes
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Extremely fast shipping!
August 4, 2025

Item got here super fast and buying/checkout process was a breeze! Definitely will use and recommend for future purchases.

Date of experience: July 25, 2025
Texas
3 reviews
0 helpful votes
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Good Experience
August 4, 2025

Shirt I ordered was delivered timely. Easy ordering. Would recommend.

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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Quick and easy
August 4, 2025

Shipping was very fast! Quality products. I got exactly what was described. Happy with my purchase.

Date of experience: July 25, 2025
Montana
1 review
0 helpful votes
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Fender storage
August 4, 2025

Easy to install done in fifteen minutes each side, thank you

Date of experience: July 25, 2025
Utah
1 review
0 helpful votes
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The ordering process was smooth. The reviews gave me a good insight into sizing. I'm thrilled with the Bull-It Guardian Slim Jeans now that they have arrived. FedEx took forever to deliver the jeans. They arrived three days later than originally promised.

Date of experience: July 25, 2025
North Carolina
1 review
0 helpful votes
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Customer service
August 4, 2025

Customer service is great! Product availability is awesome

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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1000 Watt Marine Speakers for my Motorcycle
August 4, 2025
Updated review

Locating and ordering was easy, Arrived a day ahead of schedule, And they sound great so far, Would purchase again. P.S. This is my second set of these, Happy with both pair.

Date of experience: July 25, 2025

Shopping was easy, creating the account, small inconvenience...
July 24, 2025
Previous review

Shopping was easy, creating the account, small inconvenience due to longer needed password. But overall nice and peacefull

Date of experience: July 14, 2025
Mississippi
1 review
0 helpful votes
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Fast and easy ordering
August 4, 2025
Updated review

Ordering was fast and easy. Products were in stock and arrived quickly.

Date of experience: July 25, 2025

Great resource for parts!
February 17, 2025
Previous review

Great customer service! Got all my questions answered quickly.

Date of experience: February 22, 2025
Maryland
1 review
0 helpful votes
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Fast and easy
August 4, 2025
Updated review

Ease of navigating the website to purchase what I needed. Received a tracking g number quickly and item was delivered a day early.

Date of experience: July 25, 2025

Very easy to navigate
July 24, 2025
Previous review

Very easy to navigate

Date of experience: July 14, 2025
Washington
1 review
0 helpful votes
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A light to be seen
August 4, 2025

The headlight showed up faster than expected and was easy to install.

Date of experience: July 25, 2025
Florida
1 review
0 helpful votes
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10" Mini Apes
August 4, 2025
Updated review

Awesome, what I was looking for seemed to be hard to find at a price that made sense, but J&P Cycles had exactly what I was looking for at a more-than-fair cost.

Date of experience: July 11, 2025

Quick, detailed product description, straightforward,...
July 21, 2025
Previous review

Quick, detailed product description, straightforward, and easy to use.

Date of experience: July 11, 2025
Delaware
1 review
0 helpful votes
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Excellent
August 4, 2025

Excellent thank you for the great service. Very good product

Date of experience: July 25, 2025