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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,682
This company responds to reviews on average within 5 days

Instant Feedback

73,496 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I have a real pedal again
August 6, 2025

Love EBC and can't believe I waited so long to replace my brake pads. You guys saved me. Fronts were gone and rear was not far behind. Ordered, received and installed all before Sturgis 2025 departure.

Date of experience: August 2, 2025
Florida
1 review
0 helpful votes
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Good online
August 6, 2025
Updated review

I had a good experience and got the parts I wanted. I am not here to be your marketing department. I vote with my wallet

Date of experience: July 27, 2025

Helpful, professional
July 26, 2025
Previous review

Helpful, professional.

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Quick shipping great product
August 6, 2025

Shipping was speedy and the passenger peg supports are perfect!

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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Long time customer
August 6, 2025
Updated review

Being a long time customer pretty much says it all. We go way back, to when a paper catalog was the way to shop.

Date of experience: July 27, 2025

Good selection, great prices
July 26, 2025
Previous review

Good selection, great prices

Date of experience: July 16, 2025
Kentucky
1 review
0 helpful votes
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Quick prompt service
August 6, 2025

Quick service very helpful with the correct parts and information will always make purchases here very professional

Date of experience: July 27, 2025
Pennsylvania
1 review
0 helpful votes
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Extended brake pedal
August 6, 2025

Product as described. Fits the bike and works great. Thanks

Date of experience: July 27, 2025
Georgia
1 review
0 helpful votes
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Great people to work with. I was a first time customer and received a 50 dollar coupon code. I would for sure do business with them again. Great service and fast shipping. Very easy to deal with. They do care about the people they serve and the products they sell. Thanks!

Date of experience: June 20, 2025
Colorado
1 review
0 helpful votes
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Great
August 6, 2025

Received items as described. No issues with ordering or shipping

Date of experience: July 26, 2025
Ohio
1 review
0 helpful votes
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Drag specialty slip ons
August 6, 2025

I will have to say always have had a good experience with JP cycles! Had drag specialty on my other bikes an always had good luck

Date of experience: July 26, 2025
Missouri
1 review
0 helpful votes
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I received the items I ordered quicker than expected, very satisfied

Date of experience: July 26, 2025
New Jersey
1 review
0 helpful votes
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Perfectly
August 6, 2025

Was very happy with service. Just like in the past so JP cycles has a life time customer. Thank you. Just keep up the good work service. 👍

Date of experience: July 26, 2025
Illinois
1 review
0 helpful votes
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Metzler tire purchase
August 6, 2025

No problem with the product. I prefer Menler tires on my 2007 FXSTSSEI. The issue was delivery. When I ordered the site said two day delivery it ended up being four days so my bike was locked down in a shop longer than I would have preferred. Missed out on a ride. C'est la vie.

Date of experience: July 26, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

Unfortunately oversized items such as tires are not eligible for expedited shipping. We do apologize for the issue. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Iowa
1 review
0 helpful votes
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I needed a new rear tire for my wife's HD Street Glide on pretty short notice. They had numerous brands of the correct tire size to pick from. All were very reasonably priced, and after ordering one, it was delivered in a few days. Great selection of great products for great prices!

Date of experience: July 5, 2025
Michigan
1 review
0 helpful votes
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Avon hand grips
August 6, 2025
Updated review

Hand grips work great fit like they should. Bought a cheaper pair on amazon that did not fit right. Don't cheap out get the right ones.

Date of experience: July 26, 2025

Fast check out
July 23, 2025
Previous review

Fast check out

Date of experience: July 13, 2025
Colorado
1 review
0 helpful votes
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Great website, almost!'
August 6, 2025

Product was easy to find on the web page and fit when it arrived! My only complaint is When ordering, I selected a faster delivery but that option disappeared when I checked out!

Date of experience: July 26, 2025
Washington
1 review
0 helpful votes
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Good great quality good prices, for my boyfriend he need new one

Date of experience: July 26, 2025
Texas
1 review
0 helpful votes
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Fast and complete
August 5, 2025
Updated review

As always great experience with J&P. From ordering to putting gear in the bike, easy to track to the correct parts.

Date of experience: July 26, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Had all the stuff I needed for my Fat Bob
July 22, 2025
Previous review

Had all the stuff I needed for my Fat Bob

Date of experience: July 12, 2025
New Hampshire
2 reviews
0 helpful votes
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Cover
August 5, 2025
Updated review

As advertised, fast shipping, item packed well and with care

Date of experience: July 26, 2025

Fast n easy
July 24, 2025
Previous review

Fast n easy,

Date of experience: July 13, 2025
Connecticut
1 review
0 helpful votes
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Had an introductory coupon
August 5, 2025

The boxes were beat up but the products were ok. They shipped pretty quickly but one was more delayed.

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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The cutout version has some flex to it and shd be noted in the description

Date of experience: July 29, 2025

Very smooth transaction
July 28, 2025
Previous review

Very smooth transaction

Date of experience: July 18, 2025