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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Love EBC and can't believe I waited so long to replace my brake pads. You guys saved me. Fronts were gone and rear was not far behind. Ordered, received and installed all before Sturgis 2025 departure.
I had a good experience and got the parts I wanted. I am not here to be your marketing department. I vote with my wallet
Shipping was speedy and the passenger peg supports are perfect!
Being a long time customer pretty much says it all. We go way back, to when a paper catalog was the way to shop.
Quick service very helpful with the correct parts and information will always make purchases here very professional
Product as described. Fits the bike and works great. Thanks
Great people to work with. I was a first time customer and received a 50 dollar coupon code. I would for sure do business with them again. Great service and fast shipping. Very easy to deal with. They do care about the people they serve and the products they sell. Thanks!
I will have to say always have had a good experience with JP cycles! Had drag specialty on my other bikes an always had good luck
I received the items I ordered quicker than expected, very satisfied
Was very happy with service. Just like in the past so JP cycles has a life time customer. Thank you. Just keep up the good work service. 👍
No problem with the product. I prefer Menler tires on my 2007 FXSTSSEI. The issue was delivery. When I ordered the site said two day delivery it ended up being four days so my bike was locked down in a shop longer than I would have preferred. Missed out on a ride. C'est la vie.
I needed a new rear tire for my wife's HD Street Glide on pretty short notice. They had numerous brands of the correct tire size to pick from. All were very reasonably priced, and after ordering one, it was delivered in a few days. Great selection of great products for great prices!
Hand grips work great fit like they should. Bought a cheaper pair on amazon that did not fit right. Don't cheap out get the right ones.
Product was easy to find on the web page and fit when it arrived! My only complaint is When ordering, I selected a faster delivery but that option disappeared when I checked out!
Good great quality good prices, for my boyfriend he need new one
As always great experience with J&P. From ordering to putting gear in the bike, easy to track to the correct parts.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Had all the stuff I needed for my Fat Bob
The boxes were beat up but the products were ok. They shipped pretty quickly but one was more delayed.
The cutout version has some flex to it and shd be noted in the description
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Unfortunately oversized items such as tires are not eligible for expedited shipping. We do apologize for the issue. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.