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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I ordered items because I was informed said items would be delivered by a certain date. They actually arrived a day earlier than stated. đź‘Ť
Service and products was what I ordered.
Wasn't pleased with lack of information on splitting order or delay in receiving parts.
But over all was pleased to get parts.
Got what i Needed THX! The other one the pins were all scored, and plates did not move freely not worth fixing
Parts are just what I needed Web site was easy to navigate for parts, shipping was fast and everything came in undamaged
Jp cycles has a massive selection of tires and parts. And what really helped me is that affirm is a payment option. Ballin on a budget. Customer service is fast and friendly!
JP sells good quality products always happy with them my order was healed up at the border until i filled out some paper work for the border customs took a week to pass customs not sure why was set tail lights still worth the hassle would recommend SHOPPING WITH JP ANYTIME thank you from lee
Ordered a headlight on a Saturday night after mine went out and housing was cracked, when ordered it estimated 5-7 days, came that Tuesday (2 business days) was exact part I needed and very bright for the price, couldn't be happier
Definitely will be buying tires here again. Tire came in early.
My part was easy to order, came in a timely manner & fits perfect!
Great tire as far as I can tell. Not on bike yet but soon. Thank Youi
Rich
Even the dealer had to order the rebuild kit for the front brake reservoir.
Originally I ordered the incorrect handlebars. My mistake entirely. Found the correct handlebars and they were here the next day!
There was no information that my order would be split and I expected to get it all together by Fed Ex. Part of my order was sent by USPS without warning. My town does NOT deliver to Street addresses. It took 9 days to get 2 exhaust gasket for my motorcycle. If I had not check tracking it time, They would have been returned to JP. This cost me time and trouble.
We're very sorry for the inconvenience and confusion caused by your order being split and shipped via different carriers. We understand how frustrating it must be—especially with USPS not delivering to your street address.
Some of our items ship from different warehouses based on availability, and in those cases, they may go out separately and sometimes with different carriers. Unfortunately, we're not always able to provide advance notice of these split shipments, and we apologize that this wasn't made clear during checkout.
We truly regret the delay and trouble it caused you, and we appreciate you keeping an eye on the tracking so the package wasn’t returned. Your time matters, and we’ll work on making this process more transparent.
Check out is cryptic... I needed to put a shipping note but could not
Always a good experience here and fast shipping. And always have what I am looking for.
No problem at all. Order did not take long and was packaged very well.
Very helpful fast shipping Great products will probably use again
Have always had a great experience with J & P will recommend to my friends and will definitely use again
Always a pleasant experience working and shopping with J&P
Never received my discount FJPC25/normy first responders inf... both e-mails came12 hours after the purchase... could have gone to my local H-D dealer for same item.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Good, will shop again when the need arises. I hate doing surveys
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.