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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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As always J&P gets the stuff shipped and to me within 1-3 days of purchase. Works great!
Ordered two tires for my husband's bike. Shipping was quick. Experience nice and easy.
The sales people are great polite and alive with sales, walk through all your needs and make it happen.
The photo of these wires indicated they were of equal length. I was hoping they would have worked with my coil relocation, but the wires are two different lengths.
Finding the part we needed was quite easy. Delivery was fairly quick. Product was good quality.
Ordered several times from JP. Usually tires, they always arrive as ordered, in a very timely manner.
Great overall experience with product, only issue was delivery date
I searched the internet for exactly what I wanted and found it at JP Cycles. I wanted very simple brown leather bags and everywhere I looked they had designed or patters or tassels or some elaborate detail; I wanted basic bags and with the amount of brands the JP Cycles carries, I found them here!
It took a while to arrive but well worth the wait. Strong material, perfect for, looks good and the material looks like it will be durable and long lasting.
Tail light arrived quickly and looks great on bike. Would order from here again.
The description was great and made it easy to find what I was looking for
Great price, I also received the 10% discount what more could I ask for, you guys rock
J&P cycle had auxiliary lighting fork mounts
For my motorcycle that fit on my bike. Like the quality of these mounts!
Really great opportunities and experience in shopping for wanted parts or accessories
Had what I was looking for with ease of finding product. Has always been a company with parts needed in stock.
Great experience as always for my current needs. Will continue to do business with you in the future.
Although I don't order often. I was very pleased with my service, delivery time and product quality from my last order resulting in me coming back for another order.
I got what I ordered. And the shipping was really fast!
With customer service being a thing of the past in this day and age. It's refreshing to find a place that still knows how it's done.
The product was exactly as described and exactly what I ordered. The shipping was a little bit slow I thought as it appeared to have sat in the shipping department for several days before UPS collected it, much like it appears my current order is doing. I'm generally happy with the products and services that I have received.
Very happy with the service I got while on the phone and the short time it took to get the product I needed
From the time I ordered my product to the time I received it was a great overall experience. Shipped quickly and received it in a few days.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

