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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,504
This company responds to reviews on average within 5 days

Instant Feedback

72,958 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Super quick!
August 7, 2025

As always J&P gets the stuff shipped and to me within 1-3 days of purchase. Works great!

Date of experience: August 7, 2025
New Jersey
1 review
0 helpful votes
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No Hassle. Tires came quickly!
August 7, 2025

Ordered two tires for my husband's bike. Shipping was quick. Experience nice and easy.

Date of experience: August 7, 2025
Illinois
1 review
0 helpful votes
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Cycle Sam
August 7, 2025

The sales people are great polite and alive with sales, walk through all your needs and make it happen.

Date of experience: August 7, 2025
Alaska
1 review
0 helpful votes
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Not equal length
August 7, 2025

The photo of these wires indicated they were of equal length. I was hoping they would have worked with my coil relocation, but the wires are two different lengths.

Date of experience: August 7, 2025
Minnesota
1 review
0 helpful votes
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Finding the part we needed was quite easy. Delivery was fairly quick. Product was good quality.

Date of experience: August 7, 2025
Oklahoma
1 review
0 helpful votes
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Rapid Responce
August 7, 2025

Ordered several times from JP. Usually tires, they always arrive as ordered, in a very timely manner.

Date of experience: August 7, 2025
New Jersey
1 review
0 helpful votes
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Awesome
August 7, 2025

Great overall experience with product, only issue was delivery date

Date of experience: August 7, 2025
Massachusetts
1 review
0 helpful votes
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They have everything!
August 7, 2025

I searched the internet for exactly what I wanted and found it at JP Cycles. I wanted very simple brown leather bags and everywhere I looked they had designed or patters or tassels or some elaborate detail; I wanted basic bags and with the amount of brands the JP Cycles carries, I found them here!

Date of experience: August 7, 2025
Alaska
1 review
0 helpful votes
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Worth the wait
August 7, 2025

It took a while to arrive but well worth the wait. Strong material, perfect for, looks good and the material looks like it will be durable and long lasting.

Date of experience: August 7, 2025
Pennsylvania
1 review
0 helpful votes
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Quality product
August 7, 2025

Tail light arrived quickly and looks great on bike. Would order from here again.

Date of experience: August 7, 2025
Oregon
1 review
0 helpful votes
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I was able to get what I needed at a great price
August 17, 2025
Updated review

The description was great and made it easy to find what I was looking for

Date of experience: July 30, 2025

Great price, I also received the 10% discount what...
August 3, 2025
Previous review

Great price, I also received the 10% discount what more could I ask for, you guys rock

Date of experience: July 24, 2025
Wisconsin
1 review
0 helpful votes
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Looking for lightning upgrades
August 17, 2025
Updated review

J&P cycle had auxiliary lighting fork mounts
For my motorcycle that fit on my bike. Like the quality of these mounts!

Date of experience: August 7, 2025

Really great opportunities and experience in shopping...
August 6, 2025
Previous review

Really great opportunities and experience in shopping for wanted parts or accessories

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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Great company
August 17, 2025

Had what I was looking for with ease of finding product. Has always been a company with parts needed in stock.

Date of experience: August 6, 2025
Minnesota
1 review
0 helpful votes
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On time and in excellent condition!
August 17, 2025
Updated review

Great experience as always for my current needs. Will continue to do business with you in the future.

Date of experience: August 6, 2025

Although I don't order often
August 5, 2025
Previous review

Although I don't order often. I was very pleased with my service, delivery time and product quality from my last order resulting in me coming back for another order.

Date of experience: July 26, 2025
Connecticut
1 review
0 helpful votes
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New tires
August 17, 2025

Great price and delivery time already put 400 miles on and they did great in the rain we hit on the trip

Date of experience: August 6, 2025
Washington
1 review
0 helpful votes
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Fast shipping
August 17, 2025
Updated review

I got what I ordered. And the shipping was really fast!

Date of experience: August 6, 2025

Love fixing my bike
August 5, 2025
Previous review

Love fixing my bike

Date of experience: July 26, 2025
Kentucky
1 review
0 helpful votes
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1 down 5 up
August 17, 2025

With customer service being a thing of the past in this day and age. It's refreshing to find a place that still knows how it's done.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Happy
August 17, 2025
Updated review

The product was exactly as described and exactly what I ordered. The shipping was a little bit slow I thought as it appeared to have sat in the shipping department for several days before UPS collected it, much like it appears my current order is doing. I'm generally happy with the products and services that I have received.

Date of experience: August 6, 2025

Good experience
August 5, 2025
Previous review

Good experience

Date of experience: July 26, 2025
Ohio
1 review
0 helpful votes
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Fantastic service
August 16, 2025

Very happy with the service I got while on the phone and the short time it took to get the product I needed

Date of experience: August 6, 2025
Massachusetts
1 review
0 helpful votes
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Good quality products
August 16, 2025

From the time I ordered my product to the time I received it was a great overall experience. Shipped quickly and received it in a few days.

Date of experience: August 6, 2025