Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,502
This company responds to reviews on average within 5 days

Instant Feedback

72,937 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Better than OEM items.
August 16, 2025
Updated review

Shifter lever appears manufactured in a way that exceeds OEM styles. Seems to install and maintain a grip that won't fail with extended use and normal vibration.

Date of experience: August 6, 2025

Quick and easy checkout!
August 5, 2025
Previous review

Quick and easy checkout!

Date of experience: July 26, 2025
New York
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

Twisted 40 spoke package
August 16, 2025
Updated review

I received my spokes in a timely manner, and I was happy with the quality of the spokes

Date of experience: August 6, 2025

My feedback
October 3, 2024
Previous review

Always good product and service. Web site easy to get around

Date of experience: September 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Very happy
August 16, 2025

The check out was quick and easy. Product shipped the same day. Quality feel and works great.

Date of experience: August 6, 2025
Illinois
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Excellent, as always.
August 16, 2025
Updated review

Brakes went out the Friday night before Sturgis, parts were ordered Friday night and installed Thursday, (free shipping rules) In the road Friday morning and life is good.

Date of experience: August 6, 2025

Thanks for having the parts in stock, rear brakes went...
August 4, 2025
Previous review

Thanks for having the parts in stock, rear brakes went completely out today.

Date of experience: July 25, 2025
Texas
2 reviews
0 helpful votes
Follow joseph m.
Unfollow joseph m.
Share Review
Report Review

Quick delivery
August 16, 2025

Ordered on a fri night was in my hands on mon. Got bike back together

Date of experience: July 28, 2025
New York
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Share Review
Report Review

Quick delivery
August 16, 2025

My order arrived earlier than it was scheduled, which was helpful.

Date of experience: August 6, 2025
Colorado
1 review
0 helpful votes
Follow Craig M.
Unfollow Craig M.
Share Review
Report Review

After struggles with HD inventory and cancellation, I reached out to JP to see if they could help. They not only provided me with expert advice, but online tutorials to consider prior to purchase. Customer support reached out to me via Chat and added both the windshield and hardware for proper mounting to my Cart to order, saving me time trying to fish through the details. Great support, quick ordering and shipping will certainly have me coming back. Thanks J&P!

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
Follow Andrew F.
Unfollow Andrew F.
Share Review
Report Review

Shipping times
August 16, 2025

The quoted shipping times are never correct. I try to buy parts locally in Daytona Beach but the store never stocks anything except chrome accessories and junk.

Date of experience: August 6, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Kentucky
1 review
0 helpful votes
Follow Dont W.
Unfollow Dont W.
Share Review
Report Review

I don't want to fill this
August 16, 2025

I don't want to fill this out please stop sending me emails telling me to fill this out. I don't want to fill this out. I don't feel like filling this out, please stop sending me emails. I like your products.Stop sending me emails

Date of experience: August 6, 2025
Iowa
1 review
0 helpful votes
Follow Jesse W.
Unfollow Jesse W.
Share Review
Report Review

Excellent service
August 16, 2025

Always happy to deal with. Fast shipping and great product availability

Date of experience: August 6, 2025
Virginia
1 review
0 helpful votes
Follow Philip B.
Unfollow Philip B.
Share Review
Report Review

Good, parts are as expected.
August 16, 2025

All online as expected. ------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: August 6, 2025
Florida
2 reviews
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Simple Easy Fast
August 16, 2025

The website is simple to use and navigate to what you need to order. Easy to make the order and pay. Shipping is fast.

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
Follow Andre L.
Unfollow Andre L.
Share Review
Report Review

Mister
August 16, 2025

Good great wonderful best online store ever gonna shop there again

Date of experience: August 6, 2025
California
1 review
0 helpful votes
Follow Christian E.
Unfollow Christian E.
Share Review
Report Review

The turn signals I bought were a super quick and easy alternative and was a plug n play experience. Looking into getting a pair for the front of my bike now.

Date of experience: August 6, 2025
Maine
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Happy rider
August 16, 2025
Updated review

My cup holder arrived on time and is working out well…. There is enough friction to hold the cup firmly but I can still get my cup out pretty well. Mounting was simple and I've used it for over 800 miles and would recommend it! Jim

Date of experience: August 6, 2025

If I receive it as promised I will be very happy 😉
August 3, 2025
Previous review

If I receive it as promised I will be very happy 😉

Date of experience: July 24, 2025
Alabama
1 review
0 helpful votes
Follow Carl M.
Unfollow Carl M.
Share Review
Report Review

New pegs
August 16, 2025

Very nice. It is hard for me to find parts for my bike. Of the few available I count on J&P to have them. Thanks again. Carl

Date of experience: August 6, 2025
Minnesota
1 review
0 helpful votes
Follow Robbie R.
Unfollow Robbie R.
Share Review
Report Review

Bad taste in my mouth
August 16, 2025

I ordered it and it said will be here Tuesday then Wednesday then Friday and then when it finally came two of the items had to be modified to get them to fit on a bike that they were supposed to fit. I used to order alot from you guys in the early 2000s now I'm not sure I will use you again

Date of experience: August 6, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Louisiana
1 review
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Share Review
Report Review

Very good. Enjoyed dealing with J & P Cycles. Website is easy to use and customer service is great.

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Prompt, reliable
August 16, 2025

Excellent product and prompt service. Excellent experience every time.

Date of experience: August 5, 2025
California
1 review
0 helpful votes
Follow Sean C.
Unfollow Sean C.
Share Review
Report Review

Headlight bucket
August 16, 2025

Good service but shipping carrier took a long time to deliver.

Date of experience: August 5, 2025