JoomReviews 186

FAKE ITEM. OPENED DISPUTE ON PAYPAL. DISHONEST SELLERS, ITEM PRICE ON ENVELOPE SAYS THAT IT COST 1 DOLLAR... HA HA HA... IT DOESN`T COST MUCH MORE, FOR IT`S ONLY GOOD FOR THE RUBBISH BIN! THIS IS NOT AN AUTHENTIC SANDISK FLASH DRIVE. IT ARRIVED IN A PLASTIC BAG AND ON THE BOTTOM OF THE ITEM THERE WAS A HOLOGRAM STICKER ATTACHED SAYING 256GB! WHEN I REMOVED THE STICKER I FOUND OUT THAT UNDER THE STICKER WAS SCRATCHED TO HIDE THE REAL CAPACITY IF THIS PEN DRIVE! AFTER TRANSFERRED 3 KARAOKE VIDEOS PEN DRIVE WAS FILLED UP |! 256GB MY FOOT! HENCE THE PRICES HERE! SHAME ON JOOM. I ASKED FOR A FULL REFUND SO I WILL CLOSE ACCOUNT AS SOON S POSSIBILE. SANDISK SHOULD KNOW ABOUT THIS,
JOOM, ONLY FOOL PEOPLE ONCE, $#*!S! WASTE OF TIME & FRAUDSTERS. THIS IS FRAUD. DISHONEST COMPANY! AVOID!

I bought a tablet from Joom. It take forever for me to received it when I received the tablet it not working I tried to contact with customers services it take them forever to responded. Since it's not working now I want to return the item to get my money back it won't work that way, If I want to return for refund I have to pay for shipping fee. PLEASE don't waste your money and your times with Joom. Also all the products in China there is NO WAY they will refund your money.

They took my money even though I never got my product. I told them they had my old address on file but they refused to listen to me even though I immediately called it to their attention a few minutes after submitting my purchase. They pre-populated my old address automatically (I have no idea how they had my old address) but it showed up on my purchase order before I had a chance to review it and the purchase automatically went through. I followed the procedures to change the address but they disregarded the change of address.

So I bought a few things through Joom spend about $40 all together the next day after I bought my stuff which I just got this Visa debit card I haven't used it on anything else except joom the next day I have a charge on my debit of $47.15 that somebody spent on wish.com I don't even have an account on wish I've never bought anything on wish they say their account is secure and everything I don't think so this is the third time something like this has happened the first two times luckily my bank caught it because they were really big payments $600 on Uber was one of them and they all happened just after I use joom do not buy products on Joom

I do not recommend this company they are a rip off artist that sang you broken products and then refuse to give you a refund and all they wanna do is give you a run around and tell you to load videos and pictures and when you do that's not acceptable they want more it's a run around it's a monopoly game and it needs to be shut down wish is so much better So is eBay and Amazon but I do not recommend this to no one very Crappy company they send you an automated system when you have to complain and you get to tell them what they wanna hear by filling in the block and if the multiple-choice is not right then you don't even get done saying half of what you need to tell them so I'm sure it's only a computer and that's all I can understand so I do not recommend this company j so is eBay and Amazon but I do not recommend this to no one very $#*!ty company they send you an automated system when you have to complain and you get to tell them what they wanna hear by filling in the block and if the multiple-choice is not right then you don't even get done saying half of what you need to tell them so I'm sure it's only a computer and that's all I can understand so I do not recommend this company joom

Do not buy anything in this site is a rubbish.
I ordered some items and some of them came with defect such as tore, different colour which a ordered and my shoes came in a different size for each foot, (right foot 40, left one 38) and different designer.
I tried to contact the customer service, but every time a different person answer me, and I have to repeat the same story again and again. They do not read the previews email.
With no solution so far,..

I ordered a watch from joom on the 25th of April, initially it was going to be with me in 15 days, I complained a 7 r 8 weeks and they said I had to wait 75 days before I could apply for a refund if the watch didn't come, I messaged them again last week asking for my money back, now I have a message say it has expired, 83 days later an countless emails I'm down 82 and I can't even get an answer from them, don't order anything from joom.

This is to warn every one think before order from joom. It's come from chaina, send notification that your parcel is in safer place but it's not here then when you email them you will be ask to check in local post office. Nothing to do with post office it is not Royal Mail or Yodel delivery. They give you a fake tracking number which does not recognised by any of our parcel delivery service. It will only work if you track in package Rader or Sun You. Nobody you can contact. I have lost my money. They do not give you refund until you get a letter from post office. Post office will not give any written document because it is nothing to do with them. It was my first order from joom. Will never ever try joom again. Wish is little bit better than joom. At list wish refund your money if you don't receive your item.