JoomReviews 186

Welcome to our Joom store! Wish you have a happy shopping.
Well... that is what I wished... however this time didn't result in happy shopping... contrary it's a big disillusion! This jacket is no leather as promised in the advertisement... it's a kind of PU... or plastic.
Sincerely and angry!
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Jose Carlos Garcia Tapia reply:
I did ask you permission to open the lining of the jacket to proof that the material isn't leather as promised. And the texture and color is very artificial it's a real plastic product.
However I can tell you that moving the liner and PU between my fingers one can feel the fabric to be a machine made product the upper layer (imitation leather) is on a base of another kind of fabric.
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Joom by Tony answer:
We acknowledge the fact that the jacket's fabric is just an artificial leather, however, on the item's description, the seller didn't specify that the jacket is a genuine leather either.
You can return it to the seller and we will provide a full refund for you... you will be the one responsible for the cost of sending
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Jose Carlos Garcia Tapia rely:
Just read the description and follow your own search machine.
In the search engine you have:
PU Leather
Faux Leather
Leather
Patent Leather
The seller did write it's LEATHER!
In case Joom want to tell me that Leather is a mix of all possibilities in their search machine it should mention this
If the seller has the choice to put it under PU Leather or Faux Leather the sellers should be obliged by Joom to list it in the correct category.
If not and Joom and the seller is cheating the client.
Joom is obliged to give the correct information Joom is obliged to make on its search engine Genuine Leather instead of Leather.
And as you admit it's artificial so it's plastic but no leather.
I did in a short time quite some shopping but now I know that I am cheated I will stop buying from Joom.
That I am cheated by Joom and the seller is crime and that I have to pay for return postal charges is a shameless act.
But there is no problem I will return and I will publish my experiences all over the internet both Joom and all its sellers will be the big losers!

Hello Contributors and readers,
There is another player from China to be aware of! This store is called JOOM with very cheap prices, a Hint... I ordered stuff thank God it was for a small amount. There was no Acknowledgement to my Order even though the card was accepted and processed. When requested to know where the order was, Typical Chinese Chicken English and scripted response. The only credit, which is not much I can give is, no help at all, the response is prompt, that is why 2 Stars. So once again Folks be very careful and their order processing is very dicy. I am doubtful if I will ever see my Money or Goods. BEWARE B4 YOU ORDER... Any more of my fellow Contributors who had the same experience, Please?