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Joancee

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Montana
1 review
0 helpful votes
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Very slow shipper.
March 9, 2025

We had ordered a wedding ring from this company. Paid express shipping. Sadly they failed miserably.
On a positive note. The ring was beautiful and just what my wife wanted. The quality was awesome. So buyer beware. If you need it quickly, you need to look elsewhere.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Beautiful ring
March 8, 2025

Beautiful ring but there was nothing on the site saying they made the rings to order n also the delivery method are way different from the site it took almost a whole month for it to get here and I paid extra for the fast shipping The 7-12 or wtv shipping it was

Date of experience: February 26, 2025
GB
1 review
0 helpful votes
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Never received my ring or refund or an apology was offered 60% refund but I think that was just a blag now they don't reply to my email at all, scam id be careful

Date of experience: January 10, 2025
New Hampshire
1 review
0 helpful votes
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Citrine Ring
March 8, 2025

I had been looking for a specific ring, with a particular citrine color and halo cut. I scoured the Internet for a long time until I came across Joancee's website. They not only had what I was looking for, but the price was extremely reasonable! It is so beautiful and sparkly!

Date of experience: February 25, 2025
Texas
1 review
0 helpful votes
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Beautiful ring
March 7, 2025

It took a litter longer to receive it. The wait was worth it. I love my ring.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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It is a beautiful, very well-made ring that looks beautiful on my finger. I recommend it.

Date of experience: February 24, 2025
Michigan
1 review
0 helpful votes
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Bad service
March 6, 2025

I am paying for something I didn't receive and nobody wants to refund my money or believe me. Very bad service will put bad review in at BBB if nothing is done about it.

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
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N/A
March 6, 2025

Experience is a pleasant one so far. I made purchase as Valentine's Day preset. The gift is very much loved and appreciated.

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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Poor service
March 6, 2025

I ordered my ring to be delivered on January 28th. We are now here, February 23rd and I still have yet to receive my order. I'm very disappointed. This was a highly recommended birthday gift that I was looking forward for and and all I get is that they're experiencing delays and they can even give me a tracking number to expect one to receive it. Super super frustrating. If I don't get my ring by March the first. I'm canceling this order and requesting a refund. Totally disappointed.

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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I feel like I got scammed out of my money. I place my order on October 6th 2024. Today's date is February 23rd 2025 and still haven't received my order. But they said it was because I didn't put my apartment number for the order. I updated my apartment number on October 7th 2024.

Date of experience: February 23, 2025
Missouri
1 review
0 helpful votes
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I loved the experience
March 6, 2025

It was wonderful I really enjoyed myself I will definitely come back

Date of experience: March 5, 2025
Texas
1 review
1 helpful vote
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Website Issue
March 6, 2025

Tried ordering 2 rings but an error in processing payment keeps occurring. I would really love to order the rings. I have bought one in the past.

Date of experience: February 23, 2025
New Mexico
1 review
0 helpful votes
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Missing order
March 5, 2025

I'm still waiting to hear what happened to my order as I've never received it. It was a Valentine's Day gift from my husband.

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Order a ring
March 5, 2025

Never received I order it over two months almost I sent email after email about the order they send me an email it shipping I still don't have it at this point I want all my money back and the express shipping now they asking for an review on something I didn't get

Date of experience: February 23, 2025
Texas
1 review
0 helpful votes
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Good customer service
March 4, 2025

It's beautiful and fit perfectly. It's absolutely gorgeous.

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful
March 4, 2025

Easy ordering. Sent email to confirm order. Great service.

Date of experience: March 6, 2025
Ohio
1 review
0 helpful votes
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Order anywhere else except here
March 4, 2025

I recommend purchasing anything from anywhere else except joancee

Date of experience: February 21, 2025
South Carolina
1 review
0 helpful votes
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Order never received
March 4, 2025

Order was never received. Placed on January 19,2025. Very disappointed I paid for expedited shipping and my order was never received

Date of experience: February 21, 2025
Australia
1 review
0 helpful votes
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Satisfied
March 3, 2025

Received my ring in a reasonable time. The ring meet more than my expectation

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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I love the quality of the ring
March 2, 2025

Easy to navigate and love the rings been looking for months and I've found it here. Thank you

Date of experience: March 22, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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