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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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6,377 reviews

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Georgia
1 review
0 helpful votes
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Yall suck
March 13, 2025

I honestly feel like it's a scam, it's been over a month and I still don't have my order. It was supposed too been here 16 days ago. Don't waste your money.

Date of experience: March 2, 2025
Texas
1 review
0 helpful votes
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Shipping Delays
March 12, 2025

I ordered on the 28th of January and paid for 9-12 day shipping. I received my package on March 1st. During the wait I contacted Customer Service. Customer Service gave me a mediocre response to keep me waiting. They really didn't do much to resolve my issue.

Date of experience: March 1, 2025
Georgia
1 review
0 helpful votes
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I never received my merchandise.
March 12, 2025

I didn't receive my merchandise, I couldn't get in contact with anyone for tracking. The tracking information site didn't work. Suppose to take 2 weeks to get and waited over a month and still no ring.

Date of experience: March 2, 2025
New Mexico
1 review
0 helpful votes
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Bad service
March 12, 2025

I purchased this ring back in January just got it yesterday March I emailed several times with no response. I paid for the expedited shipping and it still took over a month to get my ring yes they did refund the expedited shipping but definitely took way to long especially for them to respond.

Date of experience: March 2, 2025
Michigan
1 review
0 helpful votes
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Did not send what i ordered.
March 12, 2025

Pleasant but did not send what i ordered. I ordered size 5 ruby ring for my 25th anniversary and sent 2 ugly rings that I didn't order.

Date of experience: March 2, 2025
Louisiana
1 review
0 helpful votes
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It was good
March 12, 2025

Beautiful ring it was late to say I paid extra for expedited shipping

Date of experience: March 1, 2025
Wisconsin
1 review
0 helpful votes
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I love it
March 12, 2025

Pretty good, I definitely enjoyed what this team did. I got it on time, and my girl loved it!

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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I still have not received my order
March 11, 2025

I ordered my item over a month ago and paid extra for 2-3 day shipping. As of of March 1st I still have not received it. I reached out and emailed customer service and received no response

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Not received
March 11, 2025

I placed the order over a month ago, I've reached out multiple times and never hey a response that helps, nor have I received the item or the money

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Updating
March 11, 2025

They have a lot of good product,however my delivery time was not on time as stated and there communication is not very good.

Date of experience: March 1, 2025
Arizona
1 review
0 helpful votes
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Great
March 11, 2025

The shopping experience was great. However I do not like how they don't send you updates on your order. I had to email them over n over to get information on my order. I never even got a tracking email, it was so different from my first experience. Overall I love my ring, it's beautiful and everything I expected it to be.

Date of experience: March 1, 2025
South Carolina
1 review
0 helpful votes
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Outstanding
March 11, 2025

I love I will need one more but with the ring being flat at the top instead of round

Date of experience: March 1, 2025
Utah
1 review
0 helpful votes
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Rings are beautiful and fit nicely however the gift box that came even though it was free was broken and cannot be used. The customer service was slow, I had to send multiple messages to figure out where the package was. Other than that the quality of the products are nice

Date of experience: February 28, 2025
Pennsylvania
1 review
0 helpful votes
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Take to long to get product
March 11, 2025

The process time was way to long. Order my ring on January 27 and still don't have my ring. Need to speed things up

Date of experience: February 28, 2025
Alabama
1 review
0 helpful votes
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Shipping
March 10, 2025

Paid 29$ for express shipping. Been over a month still haven't received my ring.

Date of experience: February 28, 2025
New Jersey
1 review
0 helpful votes
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Good
March 10, 2025

Is very good, im very satisfied, thank you so much Joancee🙏🏻🙏🏻

Date of experience: March 30, 2025
Alabama
1 review
0 helpful votes
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Karen Sheffield
March 10, 2025

I have never received my order! It has been over a month! I am still waiting!

Date of experience: February 28, 2025
District of Columbia
1 review
1 helpful vote
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The worst purchase
March 10, 2025

Everything is wrong, they took a while to produce my rings, they are taking more than 1 month to send me my purchase, I wrote to them and they only say "sorry, we have an overload of work" if they can't produce something they shouldn't sell, they made me pay for shipping in 6 to 8 days and to this day it hasn't arrived, rubbish and I don't buy anything else on that page

Date of experience: February 27, 2025
Arizona
1 review
0 helpful votes
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Love my ring
March 9, 2025

My ring is stunning. Good quality. I wouldnt pay any extra for a faster shipping because it cam the same time frame as regular shipping

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Don't bother!
March 9, 2025

Well, I would love to give a review of this product, but I have yet to receive it after 40 days. What a runaround I have been given! If I ever get my product, maybe I'll give a better review, but probably not.

Date of experience: February 27, 2025

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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