JewelryRoomReviews 288

I ordered from this site never received my items and can't contact anyone to help me so I'm just out of a lot of money..

I have spent THOUSANDS of dollars with this site since last October and almost a year later, still haven't received most of it. The customer serving gives me the run around. The invoices and tracking numbers are never accurate. If it's not at least close to resolved in the next week I'm going to my bank to dispute the THOUSANDS of dollars that I have invested and not received. The date of experience is literally between last October, to now.

Purchasing experience great. Everything else is unacceptable, including sending tracking info in chinese

I won an auction at the beginning of August and had not received the item by mid-September. I contacted *******@jewelryroom.com and received a note saying the ring was coming from another store. Still no news. Finally I wrote again and was told that they couldn't get the ring. I was told that I would get a credit/refund. Still nothing. IN ADDITION, the same ring is on auction today? Seems like a dishonest auction.

I've spent well over $7k USA though and not happy with anything as it all looks fake or is so tiny you can't make out any stamps and i complained when my first items arrived as they looked like plastic and I've since been blocked by them via email however they seem to be able to continue spamming me but I just get can't be delivered by the postmaster! I want my money back and I will be seeking legal advice or I'll go to the media as I'm a disability pensioner and also didn't realise it was USA dollars so I spent almost double what I thought to start and then everything is just rubbish! So dissatisfied, they should be ashamed of themselves

Hello, I see that you have very little word, I have pending orders, one from December 24/2024, from the 16th that I have not yet received, only one part, the other part is unreceived, which is a ring and a cord. I also have another order that has not yet been sent to me that had a gold cord and something else and they are still deceiving me with sending me something, sending me something for money or with a coupon to make new orders. I am very sorry, I am quite a bit of that Poima this year with you since I have had a lot of orders and I have been punished for many years, I hope you look at my order and send me all the things that I am missing, it is not so difficult, I hope you do it like that, well, thank you for the inconvenience and for me for the upsets, thank you

My first experience in the bidding world. A bit disappointed on the process. Very long waiting period. I had to reach out to see what was going on. I guess, I fell between the crack and got forgotten. When I received my article it was without any certification paper as indicated in the bidding description.

I purchased two items I received one but however the other one which I paid a lot more for have not received.
It has been two months and when I purchased it, it said 6 to 8 weeks.
Not even updates on what's happening.
I can't find how to contact anyone

I was not happy within the last time I bought my cross. I paid the extra $25 to get it within 10 days and I didn't get it for 45 days. In fact I had to email them and ask him to send it out 30 days later. They sent it out so I'm not happy.
And didn't even get a refund of my $25

Nice jewelry and better price nice stuff very good jewelry at great price

Length of time to get an item is horrible; and makes no sense.

Not good at all no response from phone call or text and still haven't received items

Jewelry smaller than what they appear and shipping time too long. A few times, I had to send an email to remind to process my order...

The shipping is shockingly slow… inept and powerless customer service. Retorts like- you got a good deal, so you should be ok with waiting 3 or even 4 months for an order… forget hoping a birthday give will arrive in time.

Products often advertised deceptively and not as described. Make sure you don't get stuck over paying for stuff it is deceptively described.

It takes to long to delivery. And you should send it in one package

Still have yet to receive my items I ordered in February. This is insane

All the purchases I have made through Jewelry Room were certainly not a disapointment. Inexpensive and quality jewelry