jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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Customer service jumped all over my 2 * review and did everything possible to make right each one of my complaints. "Liz" was very persistent in emailing and calling me until we finally got together over the phone. She explained how jClub works with its product providers and distribution team to provide the best quality products at lowest possible prices and that when an item is inferior, damaged, or not as advertised, jClub customer service will quickly correct the problem. I am fully satisfied with jClub's response to my comments and complaints. I will definite buy from jClub again!
There really should be an investigation into the quoted "list price" of offerings. I suspect that the retail price is inflated to make the jClub price appear to be "70% off" or "90%off". I ordered a number of small items and some clothing and none of what I ordered would have been able to command the "list price" shown. Many retail stores were recently cited for that kind of false advertising by the Federal Trade Commission (I think). Buyers should be careful. If it has an incredible "jClub price", it probably is, and the quality will confirm that.
I placed my first order with jClub today and realized I made a mistake on entering the discount code. First off I did not have to wait very long before I was able to speak with an agent, Evita. She quickly understood my problem and reviewed my order and painstakingly (on her part), went into each product that I ordered and adjusted the price to reflect the discount. I have dealt with many Customer Service agents but none of them compare to the professionalism, knowledge, and courtesy that Evita displayed. I will be using jClub first for any of my future needs because of this experience and urge others to do so as well.
This was my first purchase, compression stockings for my son. It took longer than expected to receive, but the problem was that the USPS sent the package to another state, even though it was addressed correctly! Evita from customer service was great, helpful and even followed up to make sure that I received the package!
I would like to thank jClub for their swift service and responses. I had a problem with a product and emailed them immediately. Their response was quite speedy. I would recommend them to anyone, and I will continue to work with them.
Wonderful products and service. Always "just great deals." My family and I love this site. We find items we need and can use every day.
If you are like me and have already started Christmas Shopping, no need to shop any where else. jClub.com has the best prices on the Internet. More importantly they have a great customer service team, that will even help you find gifts for your loved ones. I had the pleasure of speaking to a customer service representative by the name of Stephanie who was so polite and helpful, I just wished every company I dealt with had someone like her to help customers.
The site is EXCELLENT to browse through and make purchases. Payment is easy and customer service is the best. You really are giving Amazon a run for their money.
Whatever i order it, i'm always satisfy wt it. Again i love jclub! May God continuelly bless jclub company
OMG love love this site... so many thing and low low prices. Can't go wrong shopping on this site. I could shop til I drop or go broke lol.
Never have had a negative thought about jClub. Items arrive quickly and returns are a breeze. Excellent customer service. You can't go wrong with jClub.
This was my first purchase here. Item was regular 39.99 on sale for 14.99 with additional 18% off! I filled out the whole order but when I tried to click on the "complete my order" box, nothing happened. Bottom of screen had box for contacting customer service which I did. I was not expecting such an immediate reply! My problem was solved and I am awaiting my merchandise. There is free delivery and it all seems too good to be true but I will definitely be back here often.
I love the sales on this site! I will be using it again in the. I future! You gotta try this one for yourself!
This site has great deals! They have a PayPal option too which is great cuz thats the only way I shop online
I would like to return the items received? Have left two email messages to no avail. I am totally dissatisfied with the quality of all the items.
I love JClub! I love the quality of the products and the prices are amazing. Plus the shipping is free and so are returns. What other online shopping site gives you all this, all the time? I haven't found another one. That's for sure. Plus, I can almost always find exactly what I'm looking for. What more can I say, it's just a great site and I strongly suggest you give it a try. I have never in my 61 years written a review, good or bad, so that should say something right there! The only other thing I can say is have fun shopping and I hope you find what you're looking for!
A great site with great selections pricing and service when needed a refund or return of product
Just bought 3 apple 10 cables that I previously purchased for the price of one from another site
Shopping is easy. Coupon code for 20 percent was a nice bouns. It sure about shipping. Hopefully it will be fast. Prices were better then Again.
I have purchased from JClub since its inception I have received good quality merchandise shipping is fast and products that I have purchased is of very good quality.
I bought an item that didn't work but I waited too long before contacting jClub. Even so they gave me a $5 credit code towards my next purchase. Thanks jClub for putting the customer first.
Very easy ordering, Great Prices
Can't wait to receive my order
Hoping the items that I ordered are as good
As they look.
Thank You Valerie Znack
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members