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iVisa

4.0

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iVisa Reviews Summary

iVisa has a rating of 4 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention application process, good service and quick response. iVisa ranks 2nd among Travel Visas sites.

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California
1 review
4 helpful votes
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I requested a visa 40 days ago where they said "21 Days" Visa processing. Now they say to me that "Oh, we delayed your visa processing because we had problem to pay it". This is pure SCAM. Now they want to take me more money for have it in time for my trip. They behave exactly like scammers.

Date of experience: June 16, 2023
Experience T. — iVisa Rep
over a year old

Hi Alex,

We apologize for the inconvenience and frustration you have experienced with your visa processing. Please accept a full refund as an apology for this experience.

At iVisa, we strive to provide efficient and reliable visa services to our customers. Sometimes we use third party partners to expedite the process with some applications. However, we acknowledge that there have been delays and issues in your specific case, and we deeply regret the inconvenience it has caused.

Please accept our sincerest apologies for any frustration or inconvenience caused. We value your feedback, and it will help us improve our processes and customer service going forward. If there is anything else we can do to assist you, please let us know. Your satisfaction is our priority, and we will do our utmost to address your concerns and regain your trust.

Best regards,

GB
1 review
3 helpful votes
Follow C H.
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DO NOT USE! SCAM
June 13, 2023

I'm submitting an visa for travel next month and did it several months in advance. They have recieved so many documents from me, many of them several times that some are out of date, to which I've submitted again and again.

The iVisa service is 100% a scam. I run several businesses with a turnover of 50M+ and iVisa is 100% scaming people, making it feel like it's your documents or ability to complete their form that is the issue. Threatening legal action against them does nothing, you can't get them on the phone and their 'instant chat' is slower than email - to which their canned responses are obnoxious.

Do yourself a favour, save 10's of hours and do not use this service!

Date of experience: June 13, 2023
Experience T. — iVisa Rep
over a year old

Hi CH,

We apologize for the difficulties and frustrations you nay have encountered during the visa application process. We understand the importance of timely and efficient service, and we sincerely apologize for falling short of your expectations.

To address your concerns and provide you with the necessary support, we kindly request that you contact us directly at [email protected] with your 6 digit order number. Our team is committed to resolving any outstanding issues and ensuring your satisfaction.

Thank you for bringing this matter to our attention. We appreciate your understanding and cooperation as we work towards a resolution.

Best regards,

Finland
1 review
0 helpful votes
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I took a part in a scholarship competition organized by iVisa in 2023. Each participant had to write an essay regarding a cultural/travel experience they had and how it shaped them as people. The criteria for this scholarship were strict. I was shocked to discover that the selected winner did not meet even the fundamental criteria outlined for this scholarship.

The winning essay very mistakenly claimed that Bangladesh and Nepal are part of India. This, quite enormous factual inaccuracy, came as a surprise to me, especially considering that iVisa prides itself on promoting travel, exploration, and cultural understanding. I had expected the winning selection to demonstrate a meticulous regard for geographic accuracy and adherence to the guidelines set.

On top of that, the winning essay contained embarrassing typos, such as "Muslin" instead of "Muslim" (muslin is a cotton fabric), that could have been avoided with basic proofreading. It brings into question the integrity of the selection process and casts doubt on the thoroughness with which the essays were evaluated. It is deeply concerning to witness disregard for precision. I will not be applying for this scholarship in the upcoming years nor can I recommend it to others, as evidently, the selection of the winner does not align with the specified criteria.

Date of experience: June 1, 2023
Brigette R. — iVisa Rep
over a year old

Hello Emily,

We sincerely apologize for the disappointment and concerns you expressed regarding the scholarship competition organized by iVisa in 2023.

Our scholarship program aims to recognize aspects such as grammar, punctuation, and adherence to guidelines, while also considering meaningful, impactful, and sincere application stories. We take the selection process seriously and ensure a thorough evaluation of all essays. We appreciate you bringing these to our attention, and assure you that we will continue to emphasize the importance of proofreading and precision in the selection process.

We value your input and will use it to improve our future scholarship competitions. We understand your decision not to apply for the scholarship in the upcoming years and respect your choice. Please feel free to reach out to us directly if you have any further questions or concerns.

Thank you once again for your feedback and for taking part in our scholarship competition.

Best regards,
IVisa Team.

California
1 review
6 helpful votes
Follow Jiaqi Eric Y.
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SCAM, don't do it.
May 31, 2023

Wedding missed, trip canceled, took 40+ days to "review" application, additional hidden fees, customer services is not helping to solve the issue. If I knew how bad everything Ivisa is I would just do it myself, don't waste your money. There are so many bot reviews but this one is real. Don't do it. I am not the person usually who writes reviews but this is just the worst experience I have ever had.

Date of experience: May 31, 2023
Brigette R. — iVisa Rep
over a year old

Hello Jiaqi Eric,

We apologize for the inconvenience caused by the delays and issues you encountered during your application process. As a customer-centric company, we strive to provide the best service and we genuinely want to assist you in finding a suitable resolution.

To better assist you, please email us at [email protected] with your 6-digit order number and email address. Our team will prioritize your case and respond within 24 hours. We appreciate your cooperation and look forward to hearing from you.

Best regards,
IVisa Team.

Illinois
1 review
2 helpful votes
Follow Rituparna s.
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Let me begin. I applied for a south Africa visa and that too a super rush delivery. Later after paying my money I realize that the super rush is their processing time not your actual day of getting your visa. Is that a joke. If I would have apply by the government website it just takes 30 minutes to upload and submit your application so what's is this 14 days processing time? Totally a waste, a company that is earning money based on attracting people on their false service, their service is totally bad. They are providing visa based on what it looks to me are for those countries where they issue visa very quickly even if you apply by their government site, like India, turkey etc.
Don't waste your money, I fall for the positive reviews that was posted on their site which they do that and I think may be these are bot generated that's why people only see the positive reviews.
I was a fool to trust this company so you don't do that.
Third their chat system omg it's so slow, and annoying because everytime you have to wait for so long to get a response.

My application was rejected reason unknown but I feel it would have been better if I would have apply via by the government website, and yes most importantly I got to know that south Africa evisa is free of charge, but this company charged me a government fee, hmm so that's too I don't know why.

They said they will return my money expect the government fee, but let see

Update: I went ahead and applied through the official website of evisa( South Africa) government website just to see how is the process though my plans are cancelled, I was not even charge a fee and I got the outcome today within 8 days. I wish I could upload the proof where I was not even charge a fee and I got my result within 8 days.
Most importantly I got a mail from the government saying that the proof of financial statement is invalid so my visa was rejected. It was so foolish of me to trust this company, when people are sitting at this company and say they check everything and then apply they couldn't even check or have any experience to know that if they don't apply certain documents correctly the visa might be reject. The fault was completely from their side that they didn't know the form of bank statement that I uploaded was invalid. First yes if I would have applied from the website also my visa would have been rejected but I won't have lost money and wait for two weeks to cancelled everything.
Update: I got my refund after so many days. I was refunded the processing fees.

Date of experience: May 31, 2023
Brigette R. — iVisa Rep
over a year old

Hello Rituparna,

We're sorry to hear you experienced inconveniences during your visa application process. We understand your frustration and would like to address your concerns.

The processing time provided by iVisa refers to our internal processing time, which may differ from the actual time it takes to receive the visa. We apologize for any confusion this may have caused.

We assure you that the reviews on our website are from genuine customers, and we strive to provide accurate and reliable information. However, we apologize once again if this led to any misunderstanding.

Regarding the rejection of your application, we understand your disappointment. Visa rejections can occur due to various reasons, and most of the time they are beyond our control. We always aim to assist our customers and provide a refund, excluding government fees, as per our policy.

Our finance team typically takes up to 3 business days to review your order. However, we are dedicated to delivering exceptional service. To expedite your refund process, kindly email us at [email protected] with your 6-digit order number and email address. Rest assured, we will prioritize your case and provide a response within 24 hours. We genuinely appreciate your cooperation and eagerly anticipate assisting you.

District of Columbia
2 reviews
2 helpful votes
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Very simple and efficient application process. Customer-centered. I was pleasantly surprised, even with the standard processing time. I got my visa after 2 days, as promised.

Date of experience: May 21, 2023
Experience T. — iVisa Rep
over a year old

Hi Shey,

Thank you for sharing your positive experience with us!
We're delighted to hear that our application process was simple, efficient, and customer-centered.
It's great to know that we were able to deliver your visa within the promised timeframe.

We appreciate your feedback and look forward to assisting you in the future.

Have a fantastic trip!

Hawaii
2 reviews
1 helpful vote
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I ordered a passport photo with iVisa and I had a very positive experience from beginning to end. I received my passport photos in the mail today and I love them! I plan to use their service to renew my passport. Thank you so much for a wonderful service!

Date of experience: May 19, 2023
Experience T. — iVisa Rep
over a year old

Hi Sheila,

Thank you for sharing your positive experience with us!

We're thrilled to hear that you had a great experience ordering passport photos with iVisa.
We strive to provide excellent service and we're glad you are satisfied with the results.

We'll be more than happy to assist you with your passport renewal process as well. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you for choosing iVisa and we appreciate your kind words!

Colombia
1 review
1 helpful vote
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I got my Visa
May 21, 2023

Thanks for all the help, was really good and a fast process i appreciate the time and all the agents that clarify the questions i had. For other customers, i advise to request the visa with time.

Date of experience: May 19, 2023
Experience T. — iVisa Rep
over a year old

Hi Juliana,

We're delighted to hear that you had a good and fast experience with our service.
Our team works hard to provide efficient and reliable visa processing, and we're glad we could assist you with any questions you had.

If you have any future travel plans or need further assistance, please don't hesitate to reach out.

Thank you for choosing iVisa!

Colombia
1 review
1 helpful vote
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I have been planning my trip to the UK for months and thanks to IVisa the process has been much easier. They guide you through the whole process and they have an excellent customer service that solves all your doubts.

Date of experience: May 19, 2023
Experience T. — iVisa Rep
over a year old

Hi Karen,

We're thrilled to hear that our services have made your trip planning to the UK much easier.
Our team takes pride in providing excellent customer service and guiding you through the entire process.

Should you have any more questions or need further assistance, feel free to reach out.

We appreciate your feedback and wish you a wonderful trip to the UK!

Colombia
1 review
1 helpful vote
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Fast and Effective
May 21, 2023

I applied for an Australia Visitor Visa recently for a family vacation and I was pretty pleased with the service I got. It was fast and efficient and they even booked my biometrics appointment for me, so my application process went smoothly.

Will definitely use them in the future for other travel visas.

Date of experience: May 19, 2023
Experience T. — iVisa Rep
over a year old

Hi Julieth,

We're glad to hear that the process was fast, efficient, and that we could assist you in booking your biometrics appointment.
We appreciate your trust in our services, and we're thrilled to know that you'll consider using us for future travel visas.

Best wishes for your family vacation in Australia and we look forward to assisting you again in the future.

Safe travels!

Colombia
1 review
4 helpful votes
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Easy and fast
May 17, 2023

I was looking for a trip to Germany and didn't know how to get the Schengen visa, I was looking for multiple solutions and iVisa seemed like the best option, after applying it was pretty easy as they helped to fill in the information and get it to the Embassy. I was expecting this process to take more than 6 months, and it was done over 2 months. I was able to know what to avoid and say in the interview and I got my visa. Thanks

Date of experience: May 16, 2023
Experience T. — iVisa Rep
over a year old

Hi Oliver,

Thank you for choosing iVisa for your Schengen visa application!
We're glad to hear that our service was the best option for you and that we could assist you throughout the process.
It's great to know that we were able to make it easier for you by providing guidance and helping with the application.

If you have any more travel needs in the future, don't hesitate to reach out.

Have a fantastic trip to Germany!

Colombia
1 review
0 helpful votes
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Very efficient and clearly very knowledgable. Constantly updating clients on the progress of their application. On time with delivery as promised. Very understandable step by step instructions.

Date of experience: May 11, 2023
Experience T. — iVisa Rep
over a year old

Hi Valeria,

We're delighted to hear that our service was efficient, knowledgeable, and provided you with clear instructions throughout the application process.

At iVisa, we believe in keeping our clients informed every step of the way, and it's great to know that our constant updates and timely delivery met your expectations.

We truly appreciate your feedback and the trust you've placed in our services.

Thank you for choosing iVisa!

Colombia
1 review
2 helpful votes
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The application process is very straightforward. I-visa.com representatives were quick to answer all of our questions and correct any issues as they arose.

Date of experience: May 11, 2023
Experience T. — iVisa Rep
over a year old

Hi Valeria,

We're thrilled to hear that you found our application process to be straightforward and user-friendly.
We strive to make the visa application experience as seamless as possible for our customers.

It's also great to know that our representatives were prompt in addressing your questions and resolving any issues that arose.
Providing excellent customer service is one of our top priorities, and we're glad that we could assist you throughout the process.

We truly appreciate your support and trust in our services.

Thank you for choosing iVisa!

Colombia
1 review
0 helpful votes
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I do not have words to explain how helpful your team is, you always answered all my questions and helped me with every single step of the process even thought I had no idea about how to apply for a visa or what documents were needed. I just want to thank you for so much help, thanks to you, I have just made the trip I dreamed of all my life.

Date of experience: May 11, 2023
Experience T. — iVisa Rep
over a year old

Hi Laura,

Thank you so much for your kind words and for taking the time to share your wonderful experience with our team!

We understand that applying for a visa can sometimes be overwhelming, especially when you're unsure about the requirements and procedures.
Our goal is to make the process as smooth and stress-free as possible, and we're thrilled that we could help you every step of the way.

It brings us great joy to know that we played a part in making your dream trip a reality.
Your satisfaction and happiness mean a lot to us, and we're grateful for the opportunity to assist you.

Once again, thank you for choosing iVisa.

We wish you many more memorable journeys ahead!

VE
1 review
0 helpful votes
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Thanks to iVisa I could get everything done in an easy way. They helped me and guided me through the whole process, they really have an excellent and very effective service.

Date of experience: May 10, 2023
Experience T. — iVisa Rep
over a year old

Hi Sara,

Thank you for sharing your positive experience with us!

At iVisa, we strive to provide our customers with excellent and effective service.
We understand that navigating through visa requirements can be complex, and we're dedicated to guiding our customers every step of the way.
It's fantastic to know that our team was able to assist you and make the process smooth for you.

If you have any further questions or need assistance with any future travel-related needs, please feel free to reach out. We're here to help!

We appreciate your kind words and look forward to serving you again in the future.

Safe travels!

Peru
1 review
1 helpful vote
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Fast and efficient management. Recommended if you do not want to complicate with the visa procedures, which are never easy. Thank you.

Date of experience: May 4, 2023
Experience T. — iVisa Rep
over a year old

Hi Neyla,

We're delighted to hear that our visa management was fast and efficient for you.
We understand that visa procedures can often be complex and time-consuming, so we aim to provide a streamlined and hassle-free experience for our customers.

Your recommendation means a lot to us, and we're glad we could simplify the visa process for you. I

Thank you for choosing iVisa.

Ohio
1 review
3 helpful votes
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Expedited service resulted in an email 5 days after paying almost $200 asking me if I had ever been a citizen of other countries. Note I submitted my own application and received my Australia visa 3 days before this email was sent to me. Do not waste your money. They only fill out forms and can not do anything you can't do yourself.

Date of experience: May 4, 2023
Brigette R. — iVisa Rep
over a year old

Hello, Michael.

Thanks for reaching out to us. We're sorry to hear that you had a negative experience with iVisa. To assist you further, can you please provide us with your 6-digit order number or send us an email to [email protected] with your order number and we’ll contact you in less than 24 hours to issue the corresponding refund. We look forward to hearing from you.

Peru
1 review
5 helpful votes
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Excellent communication with the Customer Services team and everything very fast.
I paid for a Super Rush order and it was really worth it, I received my Turjey evisa in less than 30 minutes.
The system has been VERY efficient and now we can travel safely!

Date of experience: May 3, 2023
Experience T. — iVisa Rep
over a year old

Hi Alejandra,

We're happy to hear that our team provided excellent communication and that everything went smoothly for you.
Our Super Rush service is designed to provide expedited processing, and we're glad it lived up to your expectations.
Getting your Turkey eVisa in less than 30 minutes is fantastic!

We appreciate your kind words about our efficient system.

Have a wonderful and safe trip to Turkey!

Peru
1 review
10 helpful votes
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I was applying for an Indian eVisa. And after a week I just gave up. Honestly, I didn't believe that someone could help me with it until I found online iVisa so it was my last resort. I was desperate because I bought my Airplane ticket and made a reservation in India.
I want to thank all the people from the iVisa team. Thank you so much for helping me. I still don't believe it, because I contacted iVisa two days ago and you just send me my Visa. Thank you.

Date of experience: May 3, 2023
Experience T. — iVisa Rep
over a year old

Hi Claudia,

Thank you for sharing your experience with us.
We understand how frustrating it can be when faced with visa application challenges, and we're glad that we could assist you in obtaining your India eVisa.

At iVisa, we strive to provide reliable and efficient visa processing services to our customers, even in urgent situations.
We're thrilled that our team was able to help you quickly, ensuring that you received your visa in a timely manner.
Your kind words mean a lot to us, and we're grateful for the opportunity to assist you.

We wish you a fantastic journey to India!

Panama
1 review
11 helpful votes
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100% Recommended
May 3, 2023

Everything was very fast and efficient, I highly recommend it. During the process, I provided the required documentation and at all times iVisa contacted me to inform me that it had been received, and they were continuing with the process. At all times, they keep you informed, which is much appreciated. I requested an Indian visa on a Sunday and received it approved on a Wednesday (the average processing time was 5 days). So everything has gone very fast. Thank you!

Date of experience: May 3, 2023
Experience T. — iVisa Rep
over a year old

Hi Dani,

We're glad to hear that our services met your expectations and that you found the entire process to be fast and efficient.

At iVisa, we understand the importance of clear communication and keeping our customers informed throughout the visa application process.
We're thrilled to know that you appreciated our proactive approach in providing updates on the status of your application.

If you ever need assistance with visa applications or have any further questions, please feel free to reach out to us.

We wish you a wonderful trip to India!

From the business

Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.