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iVisa Reviews Summary
iVisa has a rating of 4 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention application process, good service and quick response. iVisa ranks 2nd among Travel Visas sites.
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I needed an Australia Tourist Visa, and it is usually a hassle to understand what are the documents that will help you increase the odds of getting approved for the visa. IVisa's team helped me with the guidance I was looking for about supporting documents and I got my Australia visa without any issues. I recommend iVisa if you need help with your visa without having to navigate government bureaucracy.
Thank you so much, and every document was relevant
Hi Yustina,
You're most welcome! We're thrilled to hear that you had a positive experience with us, and we appreciate your kind words about the relevance of the documents we provided.
We strive to ensure that our customers have all the necessary and accurate information for a smooth visa application process. Your satisfaction is our top priority, and we are glad to have met your expectations.
Wishing you safe and exciting travels in the beautiful land of Papua New Guinea!
This was my first time using a third-party service to apply for a visa, and I must say, it was an excellent experience! They handled everything for me, and I received my visa via email without any hassle.
Whenever I had questions, I reached out to them through WhatsApp, and their team was incredibly responsive. They were not only kind but also super helpful, I mean, who would have thought they'd reply promptly at 3 AM?
Overall, I'm really impressed with their service, and I'll definitely be recommending them to my friends and family.
Hi Elizabeth,
We are delighted to have provided you with an excellent experience during your first time using our visa application service.
Our team takes pride in offering a seamless and hassle-free process for our valued customers, and we are thrilled to know that we could meet your expectations.
We understand the importance of clear communication, which is why we make ourselves available through WhatsApp, chat and email to assist you promptly.
Your kind words and recommendation mean a lot to us. We are grateful for your trust and confidence in our services.
Should you or your friends and family need assistance with visa applications in the future, please don't hesitate to reach out to us.
Wishing you safe and memorable travels on all your journeys!
The team was so patient with me and guide me how to send our passports and pictures until I was able to get out visa granted
Hi Patricia,
We are thrilled to hear about your positive experience with our team! Providing excellent customer service and guiding our customers through the visa application process with patience and care is our top priority.
It's wonderful to know that we could assist you in successfully obtaining your visa. Your satisfaction is a true testament to our team's dedication and commitment to delivering a seamless and stress-free experience.
We genuinely appreciate your kind words and recommendation. If you have any future travel plans or need assistance with anything else, don't hesitate to reach out to us. We'll always be here to support you.
Wishing you many more memorable and hassle-free journeys ahead!
Communication went well and I appreciated the prompt responses. At one point, I felt that the rep was requiring too much information about my accommodations in Ghana -- which I had already provided. But other than that, I was quite satisfied.
Hi James,
Thank you for sharing your feedback with us!
We're glad to hear that the communication and prompt responses were satisfactory during your visa application process.
We apologize for any inconvenience caused by the request for additional information and understand your concern.
Our aim is to ensure a smooth and efficient process, but we'll take your feedback into account to improve our services.
Should you require any assistance in the future, feel free to reach out to us.
Thank you for choosing iVisa, and we wish you a wonderful trip to Ghana!
Just acquired my ETA for iVisa in less than 2h, I was in the airport and they help me a lot! Many thanks, I really thought that I will lose my flight. I know it was my mistake (I think that I didn't need a visa), iVisa was my angel today.
Thanks, thanks thanks!
Hi Alonso,
Thank you for sharing your positive experience with iVisa!
We are thrilled to have been able to assist you in obtaining your ETA promptly.
It's our mission to help travelers like you in times of need, and we are glad we were able to help today.
Should you have any further travel needs, don't hesitate to count on us.
Safe travels, and have a wonderful journey!
I VISA ORGANISATION ARE A KNOWLEDGEABELE AND PAINSTAKING TEAM OF EXPERTS IN EXTENDING PROMPT AND UNFAILING SERVICE TO THE CUSTOMERS. I AM VERY HAPPY TO ATTEST TO THEIR GREAT CUSTOMER SERVICE SKILLS AND DEVOTED APPROACH TO THE NEEDS OF THE CUSTOMERS. THEY ARE EXPERTS AND AFTER KNOWING THE NEEDS OF THE CUSTOMERS, THEY GUIDE THEM IN THE BEST MANNER POSSIBLE AND WITH THEIR HIGH LEVEL CUSTOMER SERVICE SKILLS, PROMPTLY, PROVIDE THE CUSTOMERS FULFILMENT. I AM PROUD TO RECOMMEND THIS ORGANISATION TO ANYONE NEEDING CONSULAR AND DIPLOMATIC SERVICES.
Hi Dattatreya,
Thank you for your kind words! We are delighted to have provided you with a knowledgeable and attentive service for your consular and diplomatic needs.
Your satisfaction is our top priority, and we are proud to receive your recommendation.
Best wishes for your upcoming travels to India, and we look forward to assisting you again in the future.
Have an incredible journey!
While i joined the iVisa team they are great and kind people and they always solve the issues and i get my visa Easley thanks so much from iVisa team and i will appreciate there feedback
Hi Mohammad,
Thank you so much for your kind words and for being a valued member of the iVisa community! We are delighted to hear about your positive experience with our team and our services.
Our dedicated team of professionals is always here to assist you with any inquiries or concerns you may have. Your feedback is invaluable to us, and it motivates us to continue delivering top-notch services to all our customers.
If you ever need assistance or have any questions, please feel free to reach out to us. We are here to help and ensure your travel plans go smoothly.
We look forward to serving you again in the future!
Safe travels!
Please avoid using this company for whatever reason. They are scamming people and sadly, I learned the hard way. I used this company to book an appointment for the Schengen visa at the German embassy in jamaica, according to them they would complete the form and book the appointment. After paying a fee of over $24,000JMD I kept getting messages that they need additional documents etc. I finally got a confirmation letter that the appointment was booked. After months of preparation, my appointment date had arrived, once I got to the Embassy I was told I have no appointment, my name is not on the list, they have no application form for me. They never even heard of me. I reached out to Ivisa, and they are going to tell me, Oh! The government rejected your application. You'll need to re-apply and they will refund me 20% of my money. I wish I could be more vocal and tell.my whole story, but I can only write so much. Take my advice and avoid using this company. All these positive reviews are robotics/ friends of theirs. Save your money. They are scamming people. Attached below are our whatsapp conversation, emails I received, payment I've made, confirmation letter I've received, and according to them email from the embassy in Jamaican canceling my appointment. People be vigilant, do your research. I'm a victim, learn from my mistake.
Hi Kerona,
We deeply apologize for the inconvenience you experienced with our service. We understand the gravity of the situation, and we want to assure you that your feedback is being taken seriously.
Upon investigating your case, we found that the German embassy in Jamaica had indeed canceled your appointment without providing any details or reasons for the cancellation.
We understand how disappointing and disheartening this must have been after months of preparation.
Please know that we are committed to rectifying this situation, and as a gesture of goodwill, we are prepared to issue a full refund for the inconvenience you faced.
Our team has reached out to you via email to initiate the refund process, and we hope that this will help alleviate some of the frustrations you encountered.
We value your trust and want to assure you that we are continuously working to improve our services and avoid similar incidents in the future.
Should you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you at every step.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Sincerely,
People in iVisa are customer oriented! Since I reached them to apply they have been helpful, especially the customer service team who was aware of my messages when I needed information about the status of my application. If you are not 100% secure to apply, I hope this message can help you to take the best choice with the best ones!
I love their prompt responses, shout out to their agent Karen and overall, I got my Indian Tourist evisa in just 2 days. I definitely going to use them again.
Hi Jagjit,
Thank you once again for choosing iVisa and sharing your positive experience!
At iVisa, we strive to provide efficient and reliable visa solutions while ensuring exceptional customer service. We're happy to hear that we were able to addressed all your questions.
Best wishes for your journey to India! May your trip be filled with amazing adventures, beautiful sights, and wonderful memories.
Safe travels and enjoy every moment of your time in India!
Im Colombian and we need a visa to go to thailand, before covid we had an embassy en bogota so the time for the visa was two weeks tops. When it was time to file for the visa (3 weeks before our trip) we found out there was no embassy for visa processes in Colombia any more, we had to send the documents to Peru and it will take a month or more to receive a response. Ivisa really helped us during this process, my husband went to Lima and Ivisa helped a lot with appointments and information.
Hi Maria,
We are delighted to have been able to assist you during your visa application process for Thailand.
We understand how challenging it can be when unexpected changes occur, and we are glad we could provide support and guidance.
Your kind words mean a lot to us, and we are thrilled that we could help with appointments and provide the necessary information to facilitate your husband's trip to Lima.
Our team is committed to making the visa application process as smooth and stress-free as possible for our customers.
We hope you and your husband have a wonderful and memorable trip to Thailand!
Best wishes from all of us at iVisa!
Ivisa dislike my review, so are trying to buy my silence and offering all kinds of refunds for me to take this honest and fair appraisal down! Sorry but I will not. This company is nothing but a scam. There are also unable to do simple maths! They have offered me a 90% refund of the $172.79 fee is was charged, which they calculate at $47.35. Not only does this company fail to deliver what they advertise, they are clear stupid as well. DO NOT USE THIS COMPANY!
I used Ivisa to apply for a Tajikistan visa and paid $235 for their 48 hour service. After 4 days I had heard nothing, so emailed them and also used their chat facility. I received no reply to my email and the chat was useless. After 6 days and having received no updates, I applied for the visa direct with the Tajikistan government. I received the visa from the government in less than 48 hours. Two days later I received an email from Ivisa saying my application via them had been rejected. No doubt because another application had been processed. I would avoid this company like the plague, they are neither honest or transparent in their communications and they lie about their ability to get your visa quickly and they charge a fortune for their "service"!
Hi Stuart,
We're sorry for any inconvenience you might have experience during your application for a Tajikistan visa.
We would like to clarify that in this particular case, your visa application was rejected by the Tajikistan government, and unfortunately, they did not provide us with specific details regarding the rejection.
However, as a gesture of goodwill, we're glad to inform that we've issued a 90% refund. Our aim is to address your concerns and find a suitable resolution.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are committed to resolving this matter to your satisfaction.
It has been almost a week and yet I have still have not had any contact from IV so in regards to giving my Visa approved. I am at the airport right now in fear of being rejected and canceling my trip because of this. I have contacted the 24/7 hotline no response I've emailed the chat support no response and I'm still waiting for my final approval so I can leave. If this does not change I do not recommend this website to anybody as it is very costly and and you always have to wait they said it shouldn't take this long they are surprised it is taking this long I might just go ahead and cancel anyway
Hi Joseph,
We are sorry for any inconvenience you may have experienced. We understand the urgency of your situation and the impact it has on your travel plans.
To assist you further and provide immediate support, we kindly request that you contact us directly at [email protected] with your 6 digit order number. Our team will prioritize your case and work diligently to resolve any pending issues.
We appreciate your understanding. We are here to assist you and ensure a satisfactory resolution.
Best regards,
They just make us wait for nothing and made us to lose $400 on flight ticket
I've applied for a Malaysian evisa for one of my closest friends. While applying they charged us $50 extra. With a promising time 5 days. Today it's 9th day and our flight going to depart in 4 hours which is non refundable. They took 5 days just to review by their visa specialist then submit it to Malaysian authority. No specific reply with e-mail. Just keep making us wait so long for nothing. They're just scammers
Hi Roman,
We apologize for the inconvenience caused during the eVisa application process for your friend.
We regret any misunderstanding regarding the processing time and the delay in obtaining the eVisa.
Our aim is to provide an efficient and reliable service.
We have reached out to you via email to address your concerns. We are committed to assisting you and resolving the issue to your satisfaction.
We appreciate the opportunity to make things right.
We needed a Saudi Arabia visa for our honeymoon trip and the embassies were not helpful at all. 2 weeks before the trip we were not able to get a straight answer or any help from them to get the visa. We had purchased everything for the trip already and no answer. We decided to try iVisa out and I definitely had my doubts, but I was desperate. After purchasing the visa with them I contacted support and they helped me out through the process. Long story short we were able to travel and had our honey moon trip not be a total disaster thanks to them! Would highly recommend if you are seeking for peace of mind and a hassle free trip!
Hi Victor,
Thank you so much for sharing your wonderful experience with us!
We are thrilled that we could assist you in obtaining your Saudi Arabia visa and contribute to the success of your honeymoon trip.
Your kind words truly mean a lot to us, and we're delighted that we could provide you with peace of mind and a hassle-free travel experience.
Your satisfaction and happiness are our top priorities, and we are overjoyed to have played a part in making your trip memorable.
Wishing you both a lifetime of happiness and cherished memories as you embark on this new journey together.
May your honeymoon in Saudi Arabia be filled with love, joy, and unforgettable moments.
If you ever need our assistance again or have any questions in the future, please don't hesitate to reach out.
We are here to help and ensure that your travel plans go smoothly.
Safe travels and warmest wishes from the iVisa team!
I was kept informed at each stage, staff was excellent, it was a very good service, I will be using again next time I need a visa, I highly recommend
Hi Alan,
We're delighted to hear that you had a positive experience with our service.
Keeping our customers informed and providing excellent support is our top priority. We appreciate your recommendation and look forward to assisting you again in the future.
If you have any further travel plans or need assistance with visas, please don't hesitate to reach out.
Safe travels and best wishes!
Used them to get my australia visa. Was relatively simple and easy. Got my visa within an hour. Not much else to report. Thanks iVisa
Hi David,
Thank you for choosing iVisa for your Australia visa application!
We're glad that you received your visa within an hour, allowing you to proceed with your travel plans.
If you have any future visa needs or any questions, feel free to reach out to us.
Thank you for your feedback and have a fantastic trip to Australia!
This company pulled up when I typed Turkey visa and because I was flying the same day, it didn't give me any option but to super rush my visa and charged me 10x the amount. The government website issued the same visa in 15 minutes. They are scamming people into believing they need their 'super rush' services.
Dear Chandni,
We apologize for any frustration or inconvenience you may have experienced during the visa application process.
We would like to clarify that your order was completed correctly, and you opted for the super rush processing, which allows us to expedite your application to the government.
Additionally, we're glad to inform that we've already issued a partial refund for the order.
To address your concerns and provide additional support, we kindly request that you contact us directly at [email protected]. Our team will prioritize your case and ensure that all necessary steps are taken to assist you.
Thank you for sharing your feedback, and we appreciate your understanding. We are committed to resolving any outstanding issues and ensuring your satisfaction.
Best regards,
Applied for a Japan visa from Hong Kong through ivisa paying 677hong Kong dollars. I uploaded confidential documents and info and filled out an application.
Ivisa booked me an appointment at Vfs global.
I got to vfs global and they did not receive any of the documents, information or application.
Ivisa had only just booked me an appointment at Vfs which I could have done myself for 677hkd!?
I had to pay vfs a further 299 hkd for processing documents and application.
When I tried to contact ivisa for a refund I just speak to chat robots and an re-directed to links to no where.
It's a scam.
Do not use
Hi Alan,
We deeply regret any inconvenience that you might have experienced with your Japan Visa application.
We take your feedback seriously and are committed to addressing your concerns.
Our team will contact you by email as soon as possible to initiate a more detailed discussion regarding your case and explore solutions tailored to address your specific concerns.
We value your satisfaction and sincerely appreciate your patience and understanding.
From the business
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Juan,
Thank you for sharing your feedback. Our team takes pride in offering comprehensive support and guidance to make the visa application process smoother for our customers.
Obtaining a tourist visa for Australia can indeed be challenging, and we understand how important it is to have the right documents to increase the likelihood of approval.
Our experts work diligently to ensure that our customers receive the necessary assistance and accurate information to navigate through the complexities of the visa application.
It brings us immense joy to know that our efforts led to a successful outcome for your Australia visa application, and that you were able to avoid the hassles of dealing with government bureaucracy.
At iVisa, we are committed to providing a seamless and efficient experience for all our valued customers.
Your recommendation means a lot to us, and we are always here to help you with any visa-related queries or concerns.
Once again, thank you for choosing iVisa, and we wish you an amazing trip to Australia filled with unforgettable memories!