US Birth Certificates

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US Birth CertificatesReviews 1,349

4.5

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

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5,262 reviews

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Minnesota
2 reviews
0 helpful votes
Follow Ellen S.
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Easier than I thought
February 16, 2026
Updated review

When I read on sites that filling out forms are quick and easy I grimace because they never are. Well much to my delight this site actually WAS quick and easy. In less than 5 mins I had given them all my info and paid for their services. I even got the return paperwork the same day. Thanks so much for that experience!

Date of experience: February 6, 2026
Customer Care Team R. US Birth Certificates Rep
1 week ago

Hello,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team


So far this process of requesting my fathers birth...
February 12, 2026
Previous review

So far this process of requesting my fathers birth certificate has been quick and easy. I'm hoping the rest of the process will be then same.

Date of experience: February 2, 2026
Connecticut
1 review
0 helpful votes
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Complex
February 8, 2026
Updated review

I thought the application process was easy to use, but the completed form got stuck in my spam filter, and I didn't know to retrieve it until a week later. That was valuable time lost.

Date of experience: January 29, 2026
Customer Care Team R. US Birth Certificates Rep
3 weeks ago

Hello Walter,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Cami

USBirthCertificates Team


Very quick and easy so far
February 1, 2026
Previous review

Very quick and easy so far.

Date of experience: January 22, 2026
Texas
1 review
0 helpful votes
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What did I pay 59.99 for?
February 7, 2026

I don't understand why I had to pay 59.99 plus. 15.00 check to the Iowa department of health just for a application Thats crazy I paid 59.99 for a damn piece of paper

Date of experience: January 27, 2026
Customer Care Team R. US Birth Certificates Rep
3 weeks ago

Hello Briana,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Our aim is to offer a transparent service that ensures a smooth certificate request process. We regret any difficulties you faced in contacting us and appreciate your feedback.

Please provide us with your contact information so that we can personally address your concerns and assist you accordingly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Cami

USBirthCertificates Team

California
1 review
0 helpful votes
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What did i pay for?
February 3, 2026

Process was confusing.
Not sure what service was actually provided?
Paid for certificates, but still had to pay the county as well.

Date of experience: January 24, 2026
Customer Care Team R. US Birth Certificates Rep
3 weeks ago

Hello Chris,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Our aim is to offer a transparent service that ensures a smooth certificate request process. We regret any difficulties you faced in contacting us and appreciate your feedback.

Please provide us with your contact information so that we can personally address your concerns and assist you accordingly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Cami

USBirthCertificates Team

New Mexico
1 review
0 helpful votes
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Wow so fast!
February 2, 2026

Having to replace this after a robbery in my home. Very stressful time & it was so quick & easy to get this done. Highly recommended!

Date of experience: January 22, 2026
Customer Care Team R. US Birth Certificates Rep
3 weeks ago

Hello,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards,

USBirthCertificates Team

Florida
1 review
0 helpful votes
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The process took longer than I expected, you do have to pay for services before, you can see are review your request.

Customers service was available, an answered my questions and concerns.

My BC did arrive safe and securely

Date of experience: January 18, 2026
Customer Care Team R. US Birth Certificates Rep
1 month ago

Hello Ramona,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Kiara

USBirthCertificates Team

New York
1 review
0 helpful votes
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Great communication response
January 27, 2026
Updated review

Seemed a bit complex at the get go gathering all the info needed, but daily emails posting me on some info not posted on app got me to the end. Thank you for a great job getting it done for me.

Date of experience: January 17, 2026
Customer Care Team R. US Birth Certificates Rep
1 month ago

Hello Rose,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Kiara

USBirthCertificates Team


User friendly site
January 23, 2026
Previous review

User friendly site

Date of experience: January 13, 2026
Texas
1 review
0 helpful votes
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Did not get it
January 16, 2026
Updated review

Back in Nov we sent for a birth certificate and we received an application which we sent in nov we paid 97 dollars I think. But still haven't gotten the birth certificate

Date of experience: January 6, 2026

It was so easy
November 30, 2025
Previous review

It was so easy

Date of experience: November 20, 2025
Idaho
1 review
0 helpful votes
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JUST GO TO VITAL RECORDS!
When you pay almost $100 to have them tell you to print the application, fill it out, and mail it in with the fee…. Ummmmm I could have done all of that myself! I thought this was supposed to make the process easy and expedite it. I could have saved time and money by just doing it myself vs a $100 email telling me to do it myself…

Date of experience: December 29, 2025
Customer Care Team R. US Birth Certificates Rep
2 months ago

Hello Megan,

We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.

We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.

We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.

Yours sincerely, Anitta

USBirthCertificates.com Team

New York
1 review
0 helpful votes
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It was pretty easy thanks
January 2, 2026
Updated review

When we took custody we didn't get important documents and didn't realize it until he needed them for drivers permit, so thanks for speedy service

Date of experience: December 23, 2025
Customer Care Team R. US Birth Certificates Rep
2 months ago

Hello,

Thank you for your rating. We are finalizing your order and appreciate your patience. For updates, please visit: https://www.usbirthcertificates.com/contact-us.

Best regards,

USBirthCertificates Team


It was easier than I thought it would be
December 25, 2025
Previous review

It was easier than I thought it would be. Thank You

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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I have to be patient is all I can say
December 23, 2025
Updated review

I tried to answer all the Perninent Questions you needed answered. I hope I did and we can proceed Forward on Getting the ball Rolling and getting a New Birth Certificate mailed to 2324 Channel Drive #102, Ventura, cal *******

Date of experience: December 12, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards,

USBirthCertificates Team


Its great
December 18, 2025
Previous review

Its great. I moved from my House and somewhere I lost My Birth Certificate in Moving. Not sure where it is

Date of experience: December 8, 2025
Washington
1 review
0 helpful votes
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The Vital Statistics Services website is straight forward and easy to follow. They return your form and results within the time stated and I'm happy that they follow up on the final product.

Date of experience: December 3, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards,

USBirthCertificates Team


I thought the price was rather expensive, however,...
December 8, 2025
Previous review

I thought the price was rather expensive, however, if they arrive in 3-5 days that would be very nice. The website is very friendly

Date of experience: November 28, 2025
Georgia
5 reviews
4 helpful votes
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Birth certificate
December 13, 2025
Updated review

From what I can see, I paid u for putting the form I filled out in a typewritten page. This page I'm supposed to send to Michigan health dept. Wow that's a lot of money or basically nothing?

Date of experience: December 3, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello Elsine,

We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.

Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Anitta

USBirthCertificates Team


Filling out forms can be very complicated
December 7, 2025
Previous review

Filling out forms can be very complicated. This form was so easy, thank you!

Date of experience: November 27, 2025
Oklahoma
1 review
0 helpful votes
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Satisfied
December 3, 2025

Took longer than expected, but it's USPS and should be expected. Not sure why I got three copies since I only need one, but who knows...? Otherwise, easy and efficient.

Date of experience: November 23, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello Michael,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Kiara

USBirthCertificates Team

New York
1 review
0 helpful votes
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Excellent!
November 26, 2025

With the one hitch of my original picture of driver's license, I took a clearer picture, all was perfect either way my license delivered. Thank you.

Date of experience: November 16, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello Norman,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Kiara

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Top notch service
November 25, 2025

I'm thrilled with the whole process and it was amazing how quickly I received my birth certificate! Would recommend to everyone and everyone!

Date of experience: November 15, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello Susan,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Kiara

USBirthCertificates Team

California
1 review
0 helpful votes
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US Birth Certificates is a trusted source of help
November 20, 2025
Updated review

I needed to request an out of state death certificate and was unclear how to proceed. US Birth Certificates came to my assistance. They knew what questions I would be asked on the state's application. I had time to research the answers. When I was finished, their team reviewed my application to ensure it was accurate and correct. Afterwards, they sent the form as a PDF with instruction on where to sign, what to include (a picture of my passport, my driver's license) and a check needed to pay for state. They further suggested using a large (9x11) envelope to mail the application and documents instead of folding them up.
As a result, I mailed the application with confidence that it would be accepted. I even took it to the Post Office to be weighed and found it needed 34 more cents.

Date of experience: November 9, 2025
Customer Care Team R. US Birth Certificates Rep
3 months ago

Hello Willliam,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team


I placed this order a month ago and it was never sent
November 16, 2025
Previous review

I placed this order a month ago and it was never sent. This time I hope it will arrive quickly.

Date of experience: November 5, 2025
Massachusetts
1 review
0 helpful votes
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I was very pleased with process
November 15, 2025
Updated review

It was quick process and speedy process and I would recommend it to everyone who wants to do this again

Date of experience: November 4, 2025
Customer Care Team R. US Birth Certificates Rep
4 months ago

Hello Yuriy,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Lauren

USBirthCertificates Team


It's great and fast service
November 7, 2025
Previous review

It's great and fast service

Date of experience: October 27, 2025
California
2 reviews
0 helpful votes
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Slightly confusing
November 6, 2025
Updated review

I filled out application but was confused when I received an email saying I had more to do because I uploaded all necessary documents and made payment. After a few tries I finally received my order but still confused why they asked for payment again.

Date of experience: October 26, 2025
Customer Care Team R. US Birth Certificates Rep
4 months ago

Hello Beth,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards, Lily

USBirthCertificates Team


Easytofollow
October 29, 2025
Previous review

Easytofollow

Date of experience: October 19, 2025
Virginia
1 review
0 helpful votes
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Help
October 25, 2025

I am in need to have my Birth certificate # 9U1XWMEO. I have called the # and just get a busy number.
I have rushed my delivery and still have not received it. Can I have help. Thank you

Date of experience: October 15, 2025
Customer Care Team R. US Birth Certificates Rep
4 months ago

Hello Donald,

We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.

Best regards, Lily

USBirthCertificates Team