InstantCheckmateReviews 345

A very professional presentation to get you to sign up telling you get everything with your "membership" but find out later each reports costs $19.95! Give you the "premium" membership instead of standard membership so how would you suspect a scam?
Initial report on myself was sparse on info and inaccurate on most of what they "found" was on google. Hopefully victims used Paypal so they can easily cancel the subscription and get a refund.

I completed a report for myself as a quality assurance trial and found very little meaningful information. There was a picture attached to my report that is not me. I am extremely disappointed. Upon calling customer service for a refund, I was told "no, you signed up and you are obligated to pay for a month." I used the service for 10 minutes, found it to be useless and the company would not refund my money. I would recommend that others stay away.

This company uses information that is free for everyone under the information act. It overcharges and under delivers. There is a glich in the PDF function, so you are unable to download a PDF. The customer service is friendly and helpful it seems at first. But after trying to get a refund they said I could have because of the service being no where close to what we expected, the first man I spoke to told me he would process the claim, and then I called back within the hour and spoke to another woman who said the claim had not been submitted at all. I feel they tried to tell me what I wanted to hear to get me off the phone. Do yourself a favor and avoid doing business with them.

Like some of the other reviewers, I decided to pay the $1 for the 5 day trial. I searched for myself and a few family members - the info was primarily outdated, multiple people with the same name were combined, and the amount of data was very slim. If you do a google search of someone, and look at some of these type of sites without paying for any reports, you could gather all the info you get from paying for IC.

The thing that really sucks, as others have said, is that if you cancel your trial (which you need to to avoid monthly charges) you get locked out of your account, you get no confirmation, and apparently they still charge you (it hasn't been five days for me yet). One of the reasons I tried this site is because they accept paypal, so I used that. After cancelling my trial (30 minutes after starting it), then finding this site, I immediately filed a claim with paypal, and told them if they send any more of my money to IC in the future, I'll file a claim against paypal too. If I didn't have another outstanding paypal order I would have deleted all my bank account info from paypal just to be safe.

I didn't figure I'd be getting a lot from a dollar trial, but I thought it would be interesting to see what type of info would come up. The lack of information was disappointing, but the thing that really angers me is the site is run by thieves (or people who do business like thieves), at least). Don't waste your time with this BS.

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Update: filing the complaint with paypal worked (hopefully). I got a message from paypal saying that "Instant Checkmate, Inc. canceled your automatic payments" and my one dollar was even refunded. I'll have to wait a few days to make sure they still don't try to charge me a monthly payment. As I said before, please stay away from this site. And probably stay away from all the other background search sites, since they seem to be (from what I've read in reviews) scam sites too.

One time only charge for premium & PDFs 19.99 charged 3 times when I hit button because I was not given any premium info. Cancelled subscription and charged for one month, but unable to use after I cancelled in 3 days due to false charges.

I finally got a reply from chk. Mates, in there email they gave me a terms of use and what Happens after the 1.00 charge for five days the trial service then if not cancelled you get a immediately charge to your ccrd. For 29.63 and every month thereafter unless you cancelled the service, also if you get charged and it goes back to them as insufficient funds they reserve the right to Bill you every month to the amount agreed all refunds are on a case by case basis, fortunately I was granted a 2 month complete refund and service cancelled the lady who helped me is Ericka Wills in customer service. Even though it showed that I was at fault they issued the refund GOOD LUCK

This claims to know everything which it did have some information that someone could very easily figure out by visiting my facebook profile... and it even got some of that wrong! I am 19 and it says im 20. It says i live 2 cities away from my home... this thing is not accurate... i wouldn't trust it.