InfotracerReviews 29,994

Hello Jennifer,

We sincerely apologize for the confusion and any inconvenience this has caused you. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I can see you were trying to find information on a VIN. We were able to provide the vehicle's owner's information. You can view the report in your account's 'MY SEARCHES & SAVED REPORTS' section. Was there something wrong with the report? We would love to turn things around and make it right if we can.

Please email me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello A V.,

Thank you so much for your kind words! We’re thrilled you found the report detailed and informative. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.

If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Patti,

Thank you for your review, and I'm sorry that you could not find the information on our site.

I ran the search on my end, and I sincerely apologize, but I could not find any additional information on your request within our database.

This may happen if the phone number is under any of the following conditions:
(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide any information, I processed a refund of $1.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Julie,

Thank you for sharing your feedback. We're glad you found the information informative and enlightening. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Leah,

Thank you for taking the time to leave us a review. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to contact us at [email protected] at your earliest convenience. We look forward to assisting you with any of your concerns. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Robert,

Thank you for your positive feedback! We’re so happy you found the information you needed and that our service was easy to use. We value your time and convenience, so our goal is to assist and help our customers find the information they need as quickly and easily as possible.

Again, thank you, and have a great day.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Gregory,

Thank you for the 5-star review! We're glad you find our program easy to understand. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Tiffany,

Thank you so much for your kind words! We’re thrilled you had a great experience with our service. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Darizeny,

Thank you for your feedback, and I'm sorry you're not satisfied with our service. I can see you were trying to find information on a phone number, and we were able to provide results. Was there something wrong with the report? We would love to turn things around and make it right if we can.

Please email me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Nelson,

We sincerely apologize for any inconvenience this has caused you. This is not the kind of experience we wanted you to have. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

I can see that you contacted our customer service and were given a refund. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Juanita,

Thank you for the 5-star review! We're thrilled you found the process fast, easy, and pleasant. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So, thank you for your kind words; we look forward to seeing you again.

Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Shaun,

Thank you for your review. We sincerely apologize we could not provide the owner's name of the vehicle you were searching for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Maureen,

I appreciate you leaving feedback, and I'm sorry our service did not meet your data needs. I understand how frustrating it must be not to get the information you need.

I can see you were running a search for a License Plate. I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Marius,

Thank you for your positive review! We're delighted you found our service efficient, detailed, and precise. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Cecilia,

Thank you for your feedback. I’m sorry if the outcome of your search did not provide what you are looking for.

All customers can run a free preliminary search to verify a person’s existence in the U.S., and the results may differ from the member’s area. Premium reports are optional and provide access to sensitive data unavailable anywhere else. However, you can skip these by closing the pop-up, and the search will continue as usual.

I tried searching for the information you needed but was also unsuccessful. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA) protection. There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Keith,

Thank you for the 5-star rating and for reaching out to us. I’m sorry you had difficulty printing the information you need. Here’s what you can do:

Print Directly: Look for a print option in your browser or app. You can also try pressing Ctrl + P (Windows) or Command + P (Mac) to open the print menu.

Copy and Paste: If you want to print specific details, you can copy the list and paste it into a document (like Word or Google Docs) to print from there.

Take a Screenshot: If you can't print directly, you can take a screenshot of the list and print that image.

Please let us know if you’re trying to print specific information (like names, phone numbers, or addresses) so we can help you. You can give us a call or send an email to [email protected]. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Spiros,

Thank you for your feedback. I’m sorry you did not receive the information you needed.

I also checked the information but couldn’t locate anything in our database. This may happen if the phone number is under any of the following conditions:

(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.

Our information is sourced from public records provided by state and local offices, agencies, and departments. However, due to legal restrictions, some data may contain errors or omissions beyond our control. We appreciate your understanding.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315