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Infotracer

3.2

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From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
723
returns
43
This company responds to reviews on average within 1 day

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California
1 review
15 helpful votes
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The site false advertised about getting your public record information. I tried to avoid the other sites. This one just baited you in. After payment to get in, you get to perform the search. But it cost twice as much ($29.99) to actually get the report. Then once you pay. The informaton is not accurate at all.
It is a ripoff.

Date of experience: June 16, 2012