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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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It got the info I was looking for. It was fast which us cool. However inorder to see all the information I wanted, they wanted more money. They did give enough info for what i needed but i wonder what else people could learn about me for an additional fee.
So far you came up with the right make and model for the vehicle
I HAVENT EVEN USED IT YET AND YOUR ASKING HOW MY EXPERIENCE IS. GIVE ME A LITTLE TIME TO CHECK IT OUT
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Keeps asking the same information over and over again.
I don't know yet let me see report and then I'll tell you
Haven't shown me any reason yet to ask about a rating. Impress me then ask about a rating. As of now at this point I'm unimpressed.
Ive only paid money, not the best time to ask me this lol
Have trouble getting my needs understood. I need Current information
This is my first time and I think it's great how accurate the information that has came up that I needed to know. It has helped me out so far.
I have not received any information yet. I have paid though.
I think that charging a one time fee of $2.95 is fair. What isn't fair is that you sneakily added the auto-renewal which nobody wants. I'd have given a 1/4 star if it was available.
I would prefer a few less steps to see my first results. I would like a regular service, but I would like to see results.
I have an upcoming billing date for $19 on April 2 and I have to figure out how to cancel that. It's homework I don't have time for.
Annoying, I had to stop before seeing any info to answer this "please rate your experience" desperation
How many times do I have to repeat filling this search out?
It's hard to judge becuz all u have done is ask questions I want to see the answers and how accurate the answers are
Annoying to have this pop up as opposed to the end of info.
Confused and hoping I get the information I am looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members