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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Easy
Awesome
It hasn't started yet to have an opinion either way!
L
I don't like being forced into a subscription to get the information I pay for on a one-time basis. I think it's base and greedy.
Easy to use, looks reliable, cant wait to get the information that I have been looking for. I've tried other websites and apps but believe I have the real deal right here.
I finally found my father who passed away in 2011. Thank you so much. I am crying happy tears right now.
Thanks
New
You declined my proper and active credit card 3 times, forcing me to use another one that I didn't want to use.
I've never had a problem with this card before, and the charge is minimal.
I Opted to pay 3.99 for my free lookup and then was notified I would be billed 19.00 every month after that. Scam artists. I will notify PayPay and Discover not to do business with you.
Just started... don't have an opinion yet... but I think this will prove to be useful...
Good
Good so far
...
Fast
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members