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Infotracer

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
724
returns
43
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Dj
July 19, 2020

Dj

Date of experience: June 19, 2020
West Virginia
1 review
0 helpful votes
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Cool
July 19, 2020

Cool

Date of experience: June 19, 2020
Washington
1 review
0 helpful votes
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Good solid background info to use and verify and correct a persons like myself citizenship rights and business agendas.

Date of experience: June 19, 2020
West Virginia
1 review
0 helpful votes
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Gast services
July 19, 2020

Gast services

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2020
Malaysia
1 review
0 helpful votes
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Ok
July 19, 2020

Ok

Date of experience: June 18, 2020
Virginia
2 reviews
0 helpful votes
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Have not got anything yet, but the site is user friendly

Date of experience: June 18, 2020
California
1 review
0 helpful votes
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Thanks
July 18, 2020

Thanks

Date of experience: June 18, 2020
California
1 review
0 helpful votes
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The sight is user friendly and you staff is very patient and helpful. Thank you

Date of experience: June 18, 2020
Canada
1 review
0 helpful votes
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I had originally requested this info via an affiliate and had to go through several extra steps to obtain the info I was looking for.

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2020
Colorado
1 review
0 helpful votes
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Good
July 18, 2020

Good

Date of experience: June 18, 2020
Nebraska
1 review
0 helpful votes
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I have to see info first in order to rate but so far so good!

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2020
Texas
1 review
0 helpful votes
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Gr8
July 18, 2020

Gr8

Date of experience: June 18, 2020
Germany
1 review
0 helpful votes
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Good
July 18, 2020

Good

Date of experience: June 18, 2020
Georgia
1 review
0 helpful votes
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Good
July 18, 2020

Good

Date of experience: June 18, 2020
Canada
1 review
0 helpful votes
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I dont want to be charge monthly but its automatic! Not good

Date of experience: June 18, 2020
Minnesota
1 review
0 helpful votes
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So far so good
July 18, 2020

So far so good

Date of experience: June 18, 2020
California
1 review
0 helpful votes
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Bien servicio
July 18, 2020

Bien servicio

Date of experience: June 17, 2020
California
1 review
0 helpful votes
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Good
July 18, 2020

Good

Date of experience: June 17, 2020
Washington
1 review
0 helpful votes
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Ok
July 18, 2020

Ok

Infotracer attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2020
New York
1 review
0 helpful votes
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Good
July 18, 2020

Good

Date of experience: June 17, 2020