On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had to do the search again. Dropped from screen when i paid.
Just starting. It's always up til the point of purchase. Let's see if if my requests are answered.
Surprised after getting my background info in such details
Have nit done any searches yet but sign-up was easy
Very convienent, easy access for the price, gives alot of info on who your dealing with & catching liars
I don't rate any service until i get results. Therefore, my rating is neutral
I'm a private detective so I used this site very frequently it's good
The info i got is very limited. Need to pay more if i want further info
T[ soon to ask me for an opinion I have even used it yet
It's a good place to start what or who you looking for love it cause you got so many choices and information
So far so good I haven't been given the information yet.
Haven't been able to access anything yet just signed up
I just started this subscription. I would like it to end before I am billed again please.
Waste of time and money these records are old and not even for the right person
Its to soon to tell. I just started it 30 secs ago
I literally just paid for this service. So far it's great
First the charge you said free. Now i had to pay and start all over.
Quick and easy with fair pricing I feel. Got info on my driving record for Nevada Bar Exam.
It's been easier and more info than other sites who offer the same info
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members