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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Found wat need don't need service anymore……………………………
Information is incorrect and not enough available on everyone I searched
Hi Tawanda,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Looking up information on a license plate number. Process was simple with fast results.
Hi Dennis,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Has no results that it stated before i paid fraud advertising
Hi Tom,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. We can also confirm that your account has been canceled; our company will no longer bill you. The payment of $3.95 will allow you access until August 21,2021.
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
You have the ownership information on this vehicle incorrect. So, your report is useless and I will call for a full refund. Florida vehicle plate LJWV71 is not issued to the individual in your report. The plate and vehicle is correct but the owner is Amanda Blanding.
Hi John,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We can confirm that your account has been canceled and refunded. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
No information. Information is inaccurate
Hi William,
We sincerely apologize if you could not find the information you were looking for on our site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
The best program for finding information on people who have unlawfully contacted you
Hi Jo,
Thank you for this wonderful review! We're happy to hear that you were able to find the information you needed on the site. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
The best program for find information on people who have unlawfully contacted you
I cant see the images but the information given has been quite helpful in my search
Hi Michael,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Rotten it gave me nothing and I know hes fine to jail at least twice what a scam I want my money back
Hi Sylvia,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you. In the meantime, we went ahead and canceled your account to prevent future charges.
We look forward to hearing from you. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I haven't found what I'm looking for, and I've paid 12 dollars so far.
Hi Kathryn,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Hi Amy,
Thank you for this wonderful review! We're happy to hear that you find our site useful and that you will be recommending us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Scam - To access all records, I'm told I have to pay another upgraded fee to view everything - even though I was advised I would be able to see all records with unlimited access
Hi Lisa,
We're sorry to hear that you were unable to find the information on our site. The notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons. We have to pay a fee to access these extra and highly sensitive data, not available anywhere else. Nonetheless, you can exit from the pop-up notification, and it will continue to run the search without any additional fees.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I needed telephone contact info. Have searched for 3 people so far and have not received a single telephone or complete address info.
Hi Rozalia,
We're sorry to hear that you could not get the phone number or address you need. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Easy, quick, painless. I simply typed in the name and city/state and the first search result was what I was looking for.
Hi Nicole,
Thank you for this amazing review! We're happy to hear that you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
This is piece of $#*! search! I cant find anything I wanted.
Hi Ely,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I was expecting the get owner information, but not even the premium look up will give you that. Don't waste your money.
Hi Alex,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and processed a refund of $9.95. Please expect this to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Great
So far this has been extremely accurate - looking forward to more
Hi Karen,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I like the detailed info not found on other sites.
Hello,
Thank you for the amazing review! We're happy you're satisfied with the information you received from us. We hope that you will also recommend us to others. Have an amazing day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
Great information about my request!
I got just what I was looking for.
Thanks
Hi Felix,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
So far so good, although age of person is one year too young
Hi Alice,
Thank you for sharing your experience with us. We're happy you're satisfied with the service. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aleasia,
We're happy to hear that you found our services useful. We can confirm that your account has been canceled. Rest assured, our company will no longer bill you. The payment of $3.95 allows you access until August 22,2021. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to [email protected].
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315