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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Experience was simple and straightforward. I received the information required/requested. Satisfied with product.
She was married for 38 years and you guys found no marriage records? You need better database and investigators
Hi Tulinh,,
Thank you for the feedback. We're sorry to hear that you could not find the information you needed on the site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I requested one person. I have 15 other non relevant people with the same name. Also 9 Social media profiles listed I can only find two. Stupid inaccurate site!
Hi Erika,
We're sorry to hear that the information you received is inaccurate. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
You don't have any information the other been verified and it has no other places like that like this has way more information than you do
Hi Myron,
We're sorry to hear that you were not able to find more information on our site. We would definitely like to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I had a fraudulent e-transfer take $100 out of my account. I put in persons name and found out he was a scan artist
Hi Peter,
Thank you for sharing your experience. We're happy to hear that our service was able to help you. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I didnt get any information on my search. There was something about a download and i got nothing there too
Hi Chee,
We're sorry to hear that you did not get any information on your search. We would love to help and turn things around. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I paid for the service and even the information I know of, was not listed. No help at all. Will cancel right away;
Hi Michelle,
We're sorry to hear that the information you were looking for could not be found. We would love to help and turn things around. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315
I'm finding more info than on any other site I've tried.
Hello Bridget,
Thank you for the excellent review! We are pleased that you appreciate the work we put in to serve you. It inspires us to do our best always.
If you want to share any comments or suggestions, please feel free to reach us at [email protected].
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
I received no information. Why would I pay for Nothing.
Hello Brenda,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the Premium Report charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
I need a physical address for a police report. My Facebook account was hacked.
Hello Glenda,
Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it helpful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
When you say you have information on the email I submit and then don't after paying to be you don't, you are $#*!ing ripping me off.
Hello Kristin,
Thank you for the review and for bringing this issue to our attention. We understand how frustrating it must be not to get the information you needed.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Not sure if its correct information but it came up with something so i think its working.
Hello Raymond,
Thank you for the great review! We are excited that you are enjoying the service. We are confident if you give enough time, you will discover more value to this site.
If you have time, don't hesitate to reach us at [email protected] for any comments or suggestions you wish to share.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Provided information is not of any help so far. You did not provide specific information for the individual I listed, just information for EVERYONE with a similar name.
Hello James,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Liked the product and service. Did not understand that I was signing up for a monthly membership!
Hello Peter,
Thank you for the review. By now, we are optimistic you have already used the site for your searches. We see the account was canceled, so rest assured no further billings from us. You were only charged for the $3.95 trial good for 7days up until the 15th of this month.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
My phone number is *******211 address is 3122 blackstock way the villages florida ******* and i have stellar insurance agency
Hello Stella,
Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it very useful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Well you make it sound so great but then I pay and get message not on file!
Hello Sharon,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Christian Martin had a recent trial in Christian County KY, was convicted and due to be sentenced and you have no arrest records? I was looking for the discovery files.
Hello Robin,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
O. K. Thanks I will use this to look up some old friends.
Hello Diana,
Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it very useful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Not enough information. I new more then what you gave me
Hello Beverly,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 14th of this month, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
Just now getting to some of my car information still not sure if it's worth it
Hello Leon,
Thank you for the lovely review! We are optimistic that as you progress on using the site, you will find it very useful.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.infotracer.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Evelyn,
Thank you for your kind words! We're happy to hear that you were satisfied with the service we have provided. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
www.infotracer.com
+1 833-922-2315