InfotracerReviews 29,996

Hello Mary,

Thank you for leaving a review and I’m sorry you did not find the information you were looking for. Please know that active court hearings and outstanding arrests/warrants are not presumed to be open to the public as these are ongoing state processes. We can provide you with previously served and completed court, arrests & warrants records. If you want to proceed with these instead, please let us know. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Melissa,

Thank you for sharing your feedback and my apologies for the confusion and for the inconvenience this has caused. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I can see that you were running a License Plate search, and I sincerely apologize but I could not find any additional information on your request within our database. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I can confirm that your account is canceled. Rest assured, our company will no longer bill you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Cyrus,

Thank you for sharing your feedback and I'm sorry you're dissatisfied with the report you received. Please know that as a public records provider, we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Tim,

We appreciate you leaving feedback and I'm sorry our service did not meet your data needs. Please know that although premium reports will provide additional information, the availability of the data still depends on what was additionally gathered publicly.

I ran the search on my end and I sincerely apologize but I could not find any additional information on your request within our database. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I went ahead and refunded the fee of $ 9.95. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and becoming better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Batman,

Thank you for your review and I'm sorry our service did not meet your expectations in terms of providing the information you were hoping to find. Please know that source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Donna,

We appreciate you leaving a review and I'm sorry you didn't get the information that you needed on our website. Please know that the notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons only. Although premium reports will provide additional information, the availability of the data still depends on what was additionally gathered publicly. Nonetheless, you can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I ran the search on my end and I sincerely apologize, but I could not find any additional information on your request within our database. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we were not able to provide any information, I went ahead and processed a refund of $ 9.95. Please expect the funds to reflect in 3 to 5 business days. Please be advised that your account is active and will renew on January 6,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Elaine,

Thank you for taking the time to leave a review and my sincere apologies that we were not able to provide you with the vehicle's owner's information.

I ran the search on my end and was also unsuccessful. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

I can see that you have already reached out to customer service to cancel and I can confirm that your account is canceled. Rest assured, our company will no longer bill you. The payment made will allow you access until January 6,2024.

Rest assured; we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Katie,

I’m sorry you did not find the information you were looking for. Please know that we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Matthew,

Thank you for your review. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us at [email protected] at your most convenient time. We look forward to assisting you with any of your concerns. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Ryan,

Thank you so much for your positive review. We are truly sorry to hear about the challenging situation you're facing with identity theft, and we appreciate your trust in InfoTracer during this difficult time.

We're pleased to hear that InfoTracer has been helpful in your efforts to gather information to address identity theft. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Angelina,

We sincerely apologize for any confusion or inconvenience you've experienced regarding the charges and the information you received. Upon checking, I can only see the $ 2.95 charge for the 7-day trial that will enable you to run unlimited searches.

Additionally, please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

I would love to turn things around and make it right if I can. Please reach out to me at [email protected] or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Sadie,

We apologize for the confusion and for any inconvenience this has caused you. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can simply exit out of the pop-up notification, and it will continue to run the search without any additional fees.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Katie,

Thank you for your review and we sincerely apologize if you could not get the information you needed.

I have also searched on my end to see if I could help yield the results for the phone number you were searching for but I was unsuccessful. This may happen if the phone number is under any of the following conditions:

(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Jason,

I appreciate you leaving a review and I’m sorry you did not find the information you were looking for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, although premium reports will provide additional information, the availability of the data still depends on what was additionally gathered publicly.

I can see that you’ve reached out to our Live Chat Support and were given a refund. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Eric,

We sincerely apologize for the inconvenience you've experienced with our logins and the difficulty in reaching our support team.

I can see that you've already reached out to our customer service and we've already added the premium vin report to your account and sent the premium vin report to your email.

If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Ellyse,

Thank you for leaving a review and I’m sorry you did not find the information you were looking for. Please know that everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I forwarded your concern to one of our research specialists, who will look into this for you. You will receive an update today.

If you have any other concerns, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Krista,

Thank you for the 5-star review! We're thrilled to hear that you found our service efficient and that we provided you with comprehensive information. It is our goal to provide our customers with accurate and thorough results, and it's incredibly rewarding to know that we exceeded your expectations.

If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Cristina,

I appreciate you leaving feedback and I apologize for any disappointment you experienced with our service. Please know that we gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources and also due to legal state restrictions that are not in our control.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at [email protected]. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Teresa,

We appreciate you taking the time to leave a review and I'm sorry our service did not satisfy your data needs. Please know that we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Please be advised that your account is active and will renew on January 4,2024. If you wish to cancel, please give us a call or send an email to [email protected]. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello James,

Thank you for leaving a review and I'm sorry you did not find the information you were looking for. I can see that you were trying to find information on an email address. We sincerely apologize, but we were unable to find any additional information on your request within our database.

This may happen if the email address is under any of the following conditions:

(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we were not able to provide any information, I went ahead and processed a refund of $ 1.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list. Rest assured; we will continue to improve our service.

Please let us know if there’s anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315