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iLookGlasses has a rating of 4.7 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Would be good to be able to select all the sizing such as distance at nose, width, etc. etc so you don't have to keep selecting each set you like then going over to see if the prescription details fit.
The website is easy, the "try on" function is a snap to use and ordering was smooth. An agent emailed me before confirming my order to check that I had ordered the correct glasses… in otherwise they gently tried to help me out of making a mistake with the dimensions. Which I appreciated.
They made alternate suggestions which I followed, and my glasses arrived within DAYS. Literally 2 days from confirming the order. I bought 2 pairs on their BOGO promo, and they both arrived with their own hard case. The other online sites I've ordered from take weeks to deliver, ship in from the US, and do not provide a hard case. I'm sold on iLookGlasses. Definitely! And they're CANADIAN!
Ordered from two other sites and this is the best. Personalized phone call to confirm order and yes an actual human was on the phone. The price and discounts can't be beat anywhere else for online ordering.
Now the best part is that the lenses are ground accurately and without any flaws.
My vision is now comfortable without any eye strain or headaches.
Sending all my friends here and educating them on saving money. Bought my first pair of glasses here in 2018 and they lasted till 2023. Still have them as a spare pair in my glove box.
Better to navigate than the clearly site. Not to happy. I ordered bifold glasses which I paid for and got 1 pair of normal glasses and the other pair were reading glasses. Not sure what happened.
Great customer service, fast shipping, good products and definitely much cheaper than many others.
Since I've shopped here before they had all my information to make my next purchase easy. Very cost effective. They have a good selection to choose from. Received in the mail within the same week..
Terrible experience and now I have to return my glasses
A lot of good choices hard to choose just one or two when you have more favorites
Long time user,always satisfied with the product and service
Generally pleased. Virtual mirror image could be larger. Colour of frames not always correct or visible. Larger, higher resolution images of the glasses would be helpful.
Very fast and affordable, it's my first time wearing glass so I am not able to compare quality but what a great deal and the frames are great.
Good selection easy to order as a representative from iLook would ask to verify my sizing and choices
Helpful and easy. On time good pricing. Prescription ok
Great customer service. Great glasses. I got 2 pairs for a great price. I like having variety. Thanks
Good customer service. The only thing I can complain about is the fact that they didn't have what I wanted in stock. I had to choose three time because my second choice was also out of stock. No big deal, I'm still satisfied with the end result.
All good all good all good all good all good all good all good all good
Always get it right. Has been my go to for glasses for a long time. Great job
I loved the customer service...though there is Distance. Thank you for sending emails to double check things. First time progressives and am getting used to them and hasn't taken that long. I thought that they sat a bit high but finding that they allow my eyes to adjust. Thank you.
It's so easy, pick the style, size and materials of glasses you like and use the "try on" feature.
You can screenshot the ones you like, and look them over to choose the ones you like best.
If you've ordered from them before they will email you to make sure your prescription is right if it has changed from your last order, also if you have changed the size of glasses.
They are very thorough to make sure you are choosing the right glasses.
Delivery is also very quick.
I couldn't be any happier with my new glasses. I bought progressives and computer glasses and I am more than satisfied. The fit, the quality, everything about them is great. I will definitely be ordering again in the future
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.

