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iLookGlasses has a rating of 4.8 stars from 1,147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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I didn't fill out the eye strength the same on both pairs, it was pick up and an email was sent to me very quickly asking if I had made a mistake, and I had. The prices even without a discount are good.
I have purchased many times before.
Glasses are working fine, this time, not last but you fixed them
Rescheduling delivery was nicely done by service agent
I re-ordered frames that I purchased 4 years ago with my new prescription
The result is perfect!
Have purchased many glasses from iLookGlasses and have always had a good product and service. Will continue to fill my prescriptions here and so does the rest of my family.
So impressed with the quality and the speed of delivery. Awesome selection as well
Lots to choose from. Many colours. Accurate sizing. Love the real face feature to see how the glasses will look. Great deals and sales most times. Highly recommend.
Ive been buying glasses from ilookGlasses for years. Always delivered with no issue. Often they follow up to make sure you ordred the right presciption and product prior to delivery which is great. I bought a pair a few years back that was too small ( I didn't read the specs) Returned it with no problems. Ive been recomending them to people for years.
This was my first time ordering progressive eyewear online. After checking a fair number of online Canadian eyewear stores, ilook had the best try-on software for me to get a good idea of which glasses to purchase.
I am very pleased with my purchase, and great value with a sale on too! Would totally do again as it is only a matter of time until I lose another pair and will need to replace them.
I ordered 2 pairs of presription glasses and paid under 100 for both. They are great quality and delivered to my house in a week. Way faster than my optometrist. As long as you get your pupilary distance this is a cheap and good option.
Great web site, very good quality product, good reasonable prices.
Better than any of the ones I've bought from eye doctors in the past. 3rd eye operation and new set of driving and computer/desk are perfect and iLook even called as one eye is +1.0 and the other is -. R05. Great service.
Easy to use website to find the right style. Competitive pricing and fast delivery.
Customer service took the time to contact me regarding a mistyped measurement.
The frames are not the larger modern ones that I expected. I was disappointed.
Ordering was easy and they checked in with me to make sure I put in the correct measurements.
Easy to order. Hard to tell actual colour on line, and how they will fit. Mine fit ok, but went to a store to have them adjusted. Colour was darker than I thought. Price was good!
I love ordering glasses on. ILookGlasses They offer the best service, advice, and help with choosing and ordering. I order regularly for my daughter and myself.
A change in prescription determined the need for new glasses. Ordering was quick and easy and I am very pleased with the result.
The frames are dollar store quality, if not worse.
The lenses seem good.
Thank you for sharing your honest feedback. We’re glad to hear the lenses are meeting your expectations, but we’re truly sorry that the frames didn't live up to the quality you expected.
We take great pride in our products, and it’s clear we missed the mark for you this time. We want you to love everything about your glasses, which is why we offer a 100% Satisfaction Guarantee.
We would love the chance to make this right by helping you exchange these for a different style that better suits your preferences. We sent you an email so we can talk more about your order. We look forward to hearing back from you!
My last pair of glasses, bought in my Dr. Office cost me over $600 for one pair of a Brand name. They lasted less than 1 year before they were out of shape and the lens popped out. I figured I would try an online company as I could not afford to go back to my Dr. for another pair. I came across ILook Glasses and went through the directions which were quite easy, but I fould up the PD, as it was not on the prescription, but I received a quick email from the company and she talked me through the correct procedure and took my anxiety down a few levels. I received 2 pair for the price of one on one of the offers and I could not have been more satisfied. The glasses I choose are exceptional and so well made. I could say so much more but I would not know where to start. Do not be too intimaded like me and go for it, you will not be sorry. Thank You IGlass for such a great experience.
Answer: You may find our sunglasses option online after you find a frame and enter your prescription.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for the feedback! We are so glad one of your new pairs is working out perfectly.
Regarding the second pair, it sounds like they just need a professional adjustment! Frames that feel too tight can often be easily tuned for a more 'bespoke' fit. As for getting used to the lenses, we’d love to troubleshoot that with you to ensure they are as comfortable as your first pair.
Check your inbox—we’ve just sent you an email with some easy fitment tips and our Satisfaction Guarantee options to make sure both pairs are 5-star winners!