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iLookGlasses

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iLookGlasses Reviews Summary

iLookGlasses has a rating of 4.7 stars from 1,156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.

service
75
value
5
shipping
5
quality
1,074
This company responds to reviews on average within 5 days

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1,450 reviews

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Canada
1 review
0 helpful votes
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Glasses smudge mark
November 24, 2024

Upon arrival, one of my pair of glasses had a smudge mark that work come off.

Date of experience: November 13, 2024
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out.
We are happy to assist with your order.
We sent you emails to confirm about the smudge mark on your lenses. We are waiting for your response so that we can be able to better assist.
We have also dialed your phone number in the system, unfortunately, we could not get ahold of anyone.
We look forward to hearing back from you soon and be able to serve better!

Canada
1 review
0 helpful votes
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Speedy service
November 23, 2024

Great selection of frames, fast and well packaged for delivery

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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What I hoped for!
November 22, 2024
Updated review

Love ordering my glasses from iLookGlasses, this is my fourth pair, I save so much especially because I now need progressive lenses. The styles are up to date, shipping is quick, quality is great and using my own picture works on predicting how the glasses will look. Absolutely worth buying.

Date of experience: November 12, 2024

Amazing!
September 1, 2024
Previous review

The ordering process was easy, lots of updated styles to choose from and I loved "trying them on". The real glasses looked as good as I thought they would. Best part, they as so much less expensive than at a brick & mortar store. I've bought about 4 times, my kids love them too.

Date of experience: August 22, 2024
Canada
2 reviews
0 helpful votes
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Happy with my purchase
November 22, 2024

User friendly.
Easy to order.
I am pleasantly happy with all 3 sets of my new glasses.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Clear to dark glasses
November 22, 2024

Ordered clear to dark glasses and they barely change shade. It stays clear

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Excellent quality. Excellent selection. Excellent price. Excellent service. This was the second time I purchased from iLook Glasses.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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3rd time.
November 22, 2024

This has been my 3rd time ordering from ilookglasses. They have the best prices and very good quality products. I recommend Ilookglasses to everyone I meet.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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So happy with my new glasses
November 15, 2024

Easy and so much cheaper to order in Canada. Got two pairs for the price that I would cost me double in store and they arrived within a week!

Date of experience: November 4, 2024
Canada
1 review
0 helpful votes
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Awesome
November 10, 2024

I used to shop locally for glasses until a friend recommended this site to me. I got the exact same pair of glasses that I would have gotten locally for 1/4th of the price. It came in the mail very fast. I also typed in the prescription wrong on one of my pairs and they emailed me right away and fixed it. Only good experience with Ilookglasses!

Date of experience: October 31, 2024
Canada
1 review
0 helpful votes
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Experience was great. No issue. Would use them again. The glasses are what I wanted.

Date of experience: October 29, 2024
Canada
1 review
0 helpful votes
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Great Experience
November 8, 2024

Great place to buy glasses for an amazing price. They arrived in 5 days and fit perfectly.

Date of experience: October 29, 2024
Canada
1 review
0 helpful votes
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Great Glasses!
November 8, 2024

Great service! The glasses are perfect and arrived so fast! And can't beat the price!

Date of experience: October 29, 2024
California
1 review
1 helpful vote
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Helpful staff and support
October 25, 2024

Definitely know your exact prescription, size requirements for face etc. My glasses are slipping off my face quite a bit but I think my optician may have been off a little.

Date of experience: October 14, 2024
Canada
1 review
0 helpful votes
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Its good
October 25, 2024

Its good and fit and good price i recommend it,and i will by again.

Date of experience: October 14, 2024
Canada
1 review
0 helpful votes
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Size
October 23, 2024

I bought 2 pairs of glasses, love them both. One pair I wear all the time. The other pair are too wide, they slide down my nose. How can I tighten them?

Date of experience: October 13, 2024
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out! We are certainly more than happy to assist with your order.
We will send you a private message and give you a phone call so that we can talk more about your order and better assist you!

Canada
1 review
0 helpful votes
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A clumsy website to work with.
October 23, 2024

If you're looking for form this is your place. If you want function go face to face with an optician.

Date of experience: October 13, 2024
Zoey D. — iLookGlasses Rep
over a year old

Thank you for reaching out! We are certainly more than happy to assist with your order.
We have sent you a private message and will give you a phone call so that we can talk more about your order and better assist you!

Canada
1 review
0 helpful votes
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Quite affordable quality is better
October 23, 2024
Updated review

Direct contact with customer if there is a perceived problem, the lens quality is really really really good. I have yet to scratch lens.

Date of experience: October 13, 2024

Best lenses ever for not scratching etc...
June 3, 2024
Previous review

Best lenses ever for not scratching etc...ED

Date of experience: May 24, 2024
Canada
1 review
0 helpful votes
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Very professional. Very prompt service. Have bought glasses here a few years ago and reordered the same pairs again. Good quality.
Thank you for your service.

Date of experience: October 11, 2024
Canada
1 review
0 helpful votes
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Great glasses at an amazing price
October 22, 2024

The glasses I bought last time around have lasted 10 years and I was happy to be able to purchase another set, - one with a blue light filter and one that goes dark in the sun. The price and convenience are hard to beat!

Date of experience: October 10, 2024
Canada
1 review
0 helpful votes
Follow Walter four-eyes forever F.
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Good, once you start. I would have appreciated an overview of process, as initially was not sure how you made sure glasses fit.
Was disappointed that you could not more easily filter your search to only see frames that are close to fit. Especially you had my prior order. You did catch an error with pupil measurment, but software should have prevented error, or flagged the difference to prior order sooner.

Date of experience: October 10, 2024