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iLookGlasses has a rating of 4.7 stars from 1,156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Upon arrival, one of my pair of glasses had a smudge mark that work come off.
Great selection of frames, fast and well packaged for delivery
Love ordering my glasses from iLookGlasses, this is my fourth pair, I save so much especially because I now need progressive lenses. The styles are up to date, shipping is quick, quality is great and using my own picture works on predicting how the glasses will look. Absolutely worth buying.
The ordering process was easy, lots of updated styles to choose from and I loved "trying them on". The real glasses looked as good as I thought they would. Best part, they as so much less expensive than at a brick & mortar store. I've bought about 4 times, my kids love them too.
User friendly.
Easy to order.
I am pleasantly happy with all 3 sets of my new glasses.
Ordered clear to dark glasses and they barely change shade. It stays clear
Excellent quality. Excellent selection. Excellent price. Excellent service. This was the second time I purchased from iLook Glasses.
This has been my 3rd time ordering from ilookglasses. They have the best prices and very good quality products. I recommend Ilookglasses to everyone I meet.
Easy and so much cheaper to order in Canada. Got two pairs for the price that I would cost me double in store and they arrived within a week!
I used to shop locally for glasses until a friend recommended this site to me. I got the exact same pair of glasses that I would have gotten locally for 1/4th of the price. It came in the mail very fast. I also typed in the prescription wrong on one of my pairs and they emailed me right away and fixed it. Only good experience with Ilookglasses!
Experience was great. No issue. Would use them again. The glasses are what I wanted.
Great place to buy glasses for an amazing price. They arrived in 5 days and fit perfectly.
Great service! The glasses are perfect and arrived so fast! And can't beat the price!
Definitely know your exact prescription, size requirements for face etc. My glasses are slipping off my face quite a bit but I think my optician may have been off a little.
I bought 2 pairs of glasses, love them both. One pair I wear all the time. The other pair are too wide, they slide down my nose. How can I tighten them?
Thank you for reaching out! We are certainly more than happy to assist with your order.
We will send you a private message and give you a phone call so that we can talk more about your order and better assist you!
If you're looking for form this is your place. If you want function go face to face with an optician.
Thank you for reaching out! We are certainly more than happy to assist with your order.
We have sent you a private message and will give you a phone call so that we can talk more about your order and better assist you!
Direct contact with customer if there is a perceived problem, the lens quality is really really really good. I have yet to scratch lens.
Best lenses ever for not scratching etc...ED
Very professional. Very prompt service. Have bought glasses here a few years ago and reordered the same pairs again. Good quality.
Thank you for your service.
The glasses I bought last time around have lasted 10 years and I was happy to be able to purchase another set, - one with a blue light filter and one that goes dark in the sun. The price and convenience are hard to beat!
Good, once you start. I would have appreciated an overview of process, as initially was not sure how you made sure glasses fit.
Was disappointed that you could not more easily filter your search to only see frames that are close to fit. Especially you had my prior order. You did catch an error with pupil measurment, but software should have prevented error, or flagged the difference to prior order sooner.
Answer: You may find our sunglasses option online after you find a frame and enter your prescription.
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for reaching out.
We are happy to assist with your order.
We sent you emails to confirm about the smudge mark on your lenses. We are waiting for your response so that we can be able to better assist.
We have also dialed your phone number in the system, unfortunately, we could not get ahold of anyone.
We look forward to hearing back from you soon and be able to serve better!