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Liv Luv Shop Reviews Summary
The company faces significant challenges regarding customer satisfaction, primarily due to frequent complaints about product quality, sizing inaccuracies, and prolonged shipping delays. Many customers express disappointment with the items received, often feeling misled by promotional descriptions. Additionally, the company's "all sales are final" policy exacerbates frustration, as customers report difficulties in obtaining refunds or exchanges. While a few positive experiences highlight timely delivery and satisfactory products, the overwhelming sentiment indicates a lack of reliable customer service and a need for improved communication and quality control to enhance overall reputation and trust.
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DON'T BUY ANYTHING FROM THIS COMPANY! They will charge your card and you'll receive NO confirmation or tracking. They don't respond to emails or messages and it takes more than 6 weeks on average to get your order. Waste of time, money and energy!
I really wish I would have read the reviews before ordering from them. I placed an order about a month ago, PAID EXTRA FOR EXPEDITED SHIPPING, and I have yet to receive my order, they don't have any sense of customer service whatsoever, several calls made, no answer, emails sent no response, I've already filed a dispute with PayPal. They were quick to charge my account but once they get that money, they seem to have forgotten about sending updates or even shipping my order. Never again!
Same issue as everyone else. Order, charged, received an email saying shipping was coming but it never did.
Multiple follow up emails later, no response, so disputed the charge with the credit card company.
Wish I would have read reviews prior to ordering! Same experience as everyone else. Ordered, credit card charged, followed up at *******@livluvshop.com-no response. No shirt! Sad that companies can get away with this
I wish I could give several negative stars as they don't even deserve the one! ZERO customer service and they took my money and have yet to send me a thing! They don't respond to emails and there are no refunds?! Please, for the love of God, find whoever is running this scam and throw them to the dogs!
I ordered a pajama set a month ago and have yet to receive it. I have an order number but can not get in touch with any customer service. The e-mail address *******@ilivluvshop.com. Bounces back and the mail box is full for the only number I can find on line. This is a terrible business and I will be contacting Pay Pal and Better Business Bureau.
Item ordered one month ago, they had no problem taking my money but have not sent the item, nor have they made any communication of the status of the item.
Save yourself a headache from filing fraud with your bank/PayPal. Shop elsewhere!
Worst company terrible service. Never again will I shop here. Wish I could cancel but of course no returns and they do not respond to emaiks
Took them over a month to get my order to me, I even paid extra for faster shipping! When I contacted the company they did not care one bit and were unapologetic! They barely responded to my emails because they knew they were in the wrong. DO NOT ORDER FROM HERE.
I ordered two items on 05/30 and have yet to receive my items, however, my card has been charged for the total. I emailed the address I saw on a promo email I got and they responded instructing me to email an alternative email. Which I did last week and haven't received any response. I've also tried to call and the voicemail box is full. I would like a full refund but don't see that happening at this point because I can't even communicate with the company. Very cute products but NOT worth losing your money.
Placed 2 orders and NEVER received my items! The tracking number is irrelevant as they never ship anything! Reporting this site, no phone number to call anyone and THEY NEVER respond to your emails!
I will be reporting them to the Better business bureau. They should not be allowed to advertise their products if they can't produce. 3 weeks now and I've heard nothing. Criminal.
They take your $ and never ship your order! I placed my order well over 2 weeks ago and still no shipping info. I have sent 2 emails and have yet to get a response.
Over 30 days and I've yet to receive my order. No response via email with this company. Just placed a dispute with PayPal. Hopefully they can get my money back for me! Horrible company!
Yes where the HELL is my Shirt?
I ordered my shirt on May 15th just got an email today saying it was delivered yesterday, June 5th TO WHERE I HAVE NO FREAKIN IDEA BUT DEFIANTLY NOT TO ME!
This is the worse online service I've ever come in contact with. No one answers the phone, no one answers emails and I still haven't received my SHIRT!
I don't know how they are still in busy!
They do have cute things but their service SUCKS!
I ordered a shirt from them three weeks ago and still haven't received it. I have looked through the website to attempt to contact them and there is no way to do so. I am absolutely disappointed by this site! I want my money back!
Ordered on April 14,4 weeks later nothing so I emailed, - week later I got an email stating they would "send it right out", 3 more weeks pass by & still nothing so I emailed them again, no response. So On week 8 of still nothing I claimed it through PayPal who got my $63 back. I hate using the word shady, but nothing else comes to mind for LIVLUVSHOP, stay away from them.
Luv luv luv the fringe purse! Great price n super cute!. I liked it so much. My daughter ordered one also... thanku again!
Ordered over a month and a half ago and still to receive the order. Called and their voicemail is full? Sent numerous emails. On top it all I paid for 2-4 day shipping!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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