ID.meReviews 39,570

After trying and resubmitting info for an hour, it was not successful even with all my personal info and pictures of license.

The instructions were very easy to understand. The only reason I did not give 5 stars was it took a bit of time to complete the process. Although I do understand that this is extremely important for proper identification.

I had an account with ID.me that I had forgotten about, so getting back in took some time, but once started it went pretty well. I worried that I might be getting scammed, but everything seemed to check out.

It won't verify me. Went to ss in kc. Had an apt at 2.50. Only to find out I didn't have an appointment and they couldn't help me. Still not verified.

Be sure to collect the items you will need for identification before you start. The process is easy to follow - very user-friendly.

Setting up an account was easy. Uploading documents (Passport, Driver's license) was IMPOSSIBLE. I never got the promised text message. I tried 3 different browsers but a text message never arrived. The workaround was to upload photos and that works great. So were I you, I'd do it that way and don't bother waiting for a text message

It was a little difficult for me to comply with accessing vitally important information about my Social Security files. I worry about those who have limited information and/or computer expertise to do the same.

Lack of descriptions, lack of choices, dumb system based on INSECURE CELLPHONES.
No options to use PC and upload from PC. Had to copy encoded address manually from my phone.
Had to login to the website 3 times to view information I needed. Nowhere does it state I need to do that.
Unfortunately for me, it's a government website, and it is the only 1 of 3 functional logins, the other 2 are defective.

Only experience I have at this is my application process for the Anchor rebate in NJ. I will still be learning so much more about the ways to use this for future secure applications.

The process was clunky and the directions were confusing. The required selfie was never accepted, although I took it several times. Don't even try to opt for a level of security beyond "fair" unless you are in business. The questions are irrelevant if you are retired. Plan on spending a couple hours to complete this. At least.

I don't have a computer so it was harder going back and forth and hoping I get correct screen back. So if you have a computer use it.

All you need to do is follow the instructions. I was surprised at how seamless my smartphone and the website coordinated. I started on the site, then it told me to continue on my smartphone (texted me a link) where I took pictures of my drivers license, then took a quick video to confirm it was me. From there, it directed me back to the website and I was able to proceed. I had no problems with the system at all.

Referred by SSN site to ID.me for account verification. Although I already had an account with ID.me they made me go through the entire process to establish and account. After the account was established the SSN site wouldn't accept it for verification. Total waste of time.

Hours of attempts and failures to log in and they have no support, which means important gov't web sites I need, I cannot access. My dad is denied a military funeral service because I cannot log in to National Archives to retrieve his military Honorable Discharge docs DD214.

The site when finally set up seems to be easily able to move through. Without a grandsons help I most likely would not have been able to completely set it up. I think it is a good site for anyone needing to make contact with the irs.

Spent hours trying to use online, an hour on the phone and finally had to physically go to VA location. Had already been in the My Healthy Va for years but couldn't transfer information. It was ridiculous, even after a phone conversation and telling them I couldn't get in account, they continued to send messages and test results. No phone calls! Communication at Market Commibs is horrible!

It was easier this time then when I first tried to set one up about four years ago. But at that time I had someone trying to help me that later I found out took me. So I'm glad it didn't work cause it wanted my social security number that he could have got.

I found it easy. I know it's secure. I hope that you tell other people it is also secure and make people feel good about going to Social Security. It is a very important part of society along with Medicare so please stress that it is safe and secure sincerely Karen Nero

Please make the directs more plain for folks who are not tech savvy.
1. You must use a smartphone, because it will set up permissions in the browser. I used a tablet and had a problem with using making video.