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Ibotta

4.2

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.


ibotta.com
Founded in 2011
Denver, CO
How would you rate Ibotta?
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Ibotta Reviews Summary

The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
1,536
value
507
shipping
182
returns
189
quality
373
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Cassie L.
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This app is great but you must do the back work In order to get your money. The PayPal transfer is automatic which is great compared to other sites which take days.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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Money!
March 21, 2021

I love this Ibotta i star using it few dats ago and i already earn over $20.00 back. I recomend it to everyone and share it with family and friends.

Date of experience: March 20, 2021
Tennessee
1 review
0 helpful votes
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Ibotta has several good rewards that are easily obtainable early on. The more you progress the higher the bar gets and the less the rewards are.

Date of experience: March 20, 2021
Tennessee
1 review
0 helpful votes
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Love this app!
March 21, 2021

I love this app! It is so easy to use and in a short amount of time, I have already saved $100! This is a no-brainer. Sign up, you have nothing to lose.

Date of experience: March 19, 2021
Minnesota
1 review
0 helpful votes
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Woowoo!
March 20, 2021

This has been THE BEST app I have EVER downloaded! I thought it was too good to be true, but it is DEFINITELY legitimate and the money in my bank account shows it!
LOVE

Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
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Súper buena
March 19, 2021

100% recomendada es un increible al escanear tus recibos recibes el renbolso depende en que tienda agas tus compras...

Date of experience: March 18, 2021
Pennsylvania
1 review
2 helpful votes
Follow Larissa T.
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I am used ibotta from 2013 and was enjoyed. But account was deactivated due to ibotta claimed was a counterfeit receipts. I have $300 rebates in the account.
I always receive a standard email stating per ibotta policy they have the right to deactivate account.
Otherwise, it appears ibotta can deactivate account at anytime and withholding funds without full explanations.

If I am doing something wrong, I am not gonna be writing and asking about anything.
Thanks
Will be happy to file a lawsuit for ibotta.

Date of experience: March 18, 2021
Louisiana
4 reviews
24 helpful votes
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What a joke!
March 18, 2021

I seem to never be able to receive my gift card after reaching the cash out amount. I was told my help ticket was "solved" when supposedly they resent my gift card. I verified my email address check all my junk and did all the other so called solutions. I can get junk email from them everyday but never the real important email like my cash I deserve. It is such a joke and total waste of time! Don't bother and if they say to reach out to them get ready for little to no help.

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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Love it!
March 15, 2021

I love this app. It's easy to use and it's easy to navigate and there are a large selection of stores. The only thing I don't like is that there are not enough of the products I buy regularly.

Date of experience: March 15, 2021
Connecticut
1 review
0 helpful votes
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I LOVE IBOTTA!
March 12, 2021

I absolutely love Ibotta. It allows me to purchase a ton of my favorite brands of food and drinks for cash back. They offer such a large variety at various stores. It truly is an awesome deal and app!

Date of experience: March 11, 2021
New Jersey
1 review
0 helpful votes
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Ibotta is the best cash back app out there! With Ibotta you save money on your everyday purchases. You can even use Ibotta for online shopping!

Date of experience: March 11, 2021
Texas
1 review
0 helpful votes
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Save money
March 9, 2021

It's very easy to earn and save money and also maker money, cooperative team Ibotta, I love it, helpful

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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Bonus for us
March 8, 2021

It's always great to earn a few more bucks just by buying our everyday items at the store. I use it as much as I can and take full benefit from it

Date of experience: March 7, 2021
Georgia
1 review
0 helpful votes
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Love it
March 7, 2021

I love ibotta. Cash back on things i already buy is great. I keep using my savings to buy more great things

Date of experience: March 5, 2021
Colorado
1 review
0 helpful votes
Follow Kacee W.
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Sometimes I find great deals and other times I find nothing. I always check it against my shopping list and every once and a while I will try new things just because of the cash back, but not as often as I would if I had a coupon in hand and didn't have to pay full price up front.

Date of experience: March 5, 2021
South Carolina
1 review
0 helpful votes
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Good Saving App
March 5, 2021

Honestly, Ibotta is for anyone! The people who will get the most out of it are those who regularly purchase brand name items, but don't forget that there are always generic offers. If you're looking for an easy way to make some extra cash, Ibotta is definitely worth checking out!. I love this App very much.

Date of experience: March 4, 2021
Massachusetts
1 review
0 helpful votes
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Stay away! Don't use it.
February 28, 2021

Is this for real? This is by far THE WORST app going! Hard to use - hard to figure out - just plain BAD! I thought it was me, but I got my niece to try and figure it out (who, by the way handles a very large Amazon account so she knows her way around these things), and she said it was just plain unusable. Here's a clue, why not let the receipt and THE APP do some work. Why not have the user just upload their receipt and have THE APP find the deals, match them up and give the user the credit. Gee, wouldn't that be simple and make people want to use it. Ya, I really want to go hunting around on your unusable app to get 25 cents back on a can of peas from Market Basket. Right!

After fidgetting with it for an hour and a half, I finally got it to take my items and receipt. - Wow! $15.00 I was going to get. HA! You know what I got? A great big email with "Your receipt wasn't readable and so I got NOTHING! Don't waste my time! And if you are looking for someone to call and walk you through it, forget that too - you get a recording that says no one can take your call. If this app continues to be so user UNfriendly, it's going NOWHERE!
I thought I'd give it a try, but it's impossible.

Recommend it to someone? Sure! I'll recommend they stay the heck away from it! I'm going to look right now to find other places I can give this app a bad review so others aren't caught up in IBOTTA HELL.

Date of experience: February 28, 2021
Washington
1 review
4 helpful votes
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So complicated.
February 25, 2021

This app is trash. Doesn't give you clear instructions nor any helpful tips. Plus every time I shop my receipts are usually long and this stupid app can't get any easier. Thanks for wasting my 10 mins of life thinking I was gonna save money.

Date of experience: February 25, 2021
Kansas
1 review
10 helpful votes
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Glad that I asked..
February 22, 2021

I came here to try to find out if the app is as confusing to others as it is to me
I am not technologically ignorant, but this site is just so disorganized and confusing. And what's more, none of the receipts I tried would scan. Then I saw where basically every review on here is people complaining about being unable to get their earned rewards. Glad I checked before wasting my time trying to figure out how to use the app.

Date of experience: February 22, 2021
New Jersey
2 reviews
5 helpful votes
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Not worth it
January 28, 2021

Not only do you get pennies for brands you've never heard of, trying to get cash back or a gift card is ridiculous. It took lots of communication to get my $20 and they gave me an Amazon gift card, which I didn't ask for. The number was not valid. The next time I tried to use it the message came up that it was already used. After emailing ibotta for was the 6th time they told me to contact Amazon. All those scanned receipts for a very long time didn't get me anything. I deleted the app.

Date of experience: January 27, 2021
Ibotta C. — Ibotta Rep
over a year old

Hello there! We apologize for the inconvenience. Can you please respond to your review with your ticket number? We would be happy to get this matter escalated for you.